Lia Honda Enfield
Enfield, CT
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My wife and I went to Lia Honda in Enfield in hopes of buying a brand new Accord. We would have bought the new 2011 Accord that we test drove if it was not for the bad sales games we were getting at Lia. buying a brand new Accord. We would have bought the new 2011 Accord that we test drove if it was not for the bad sales games we were getting at Lia. Adam Fazzina quoted us monthly payments and would not talk about the msrp of the Accord. We specifically asked what the price of the car would be, and he basically refused. His answer was "it's six of one, half dozen of the other". What kind of answer is that? When we further questioned the price, he was rude and said if we can't afford it, we should be looking at Hyundai's. We left after having bad feelings about the dealership. When we got home, we calculated the "monthly payment" he was giving us and it worked out that we would be paying about $4000 more than the sticker price. Needless to say, we went to another dealership and bought the exact same car that we test drove at Lia for $3000 under the sticker price. We drove 2 hours to this other dealership and it was well worth it. The other dealership was very professional, honest, and wonderful to deal with, unlike Lia Honda. We will never buy anything from Lia Honda after this experience. More
A very straight forward, responsive organization. I asked for an internet quote for a new Honda. Within 30 minutes I had a quote and a follow-up telephone call. The call was simply to say thanks for inquirin for an internet quote for a new Honda. Within 30 minutes I had a quote and a follow-up telephone call. The call was simply to say thanks for inquiring about a Honda at their dealer. They also wanted to know what kinds of questions I had about the model I was interested in and anything else that would help me make a decision. They seemed genuinely interested in that I had all the information I needed. I needed a week to make a decision for several reasons and in a week I received an email asking if there was anything else they could provide. The quote was very competitive and they were very clear about fees that would be charged, which were minimal. A very good price, not the lowest I was offered, but aggressive. When you look at the total package and coupled with their online credit app and straight forward approach they were an excellent choice. More
Great Place to purchase a vehicle ! Was looking between Great Place to purchase a vehicle ! Was looking between Nissan Mazda and Honda, ended up running into sales rep. Dylon, who was the easiest guy to w Great Place to purchase a vehicle ! Was looking between Nissan Mazda and Honda, ended up running into sales rep. Dylon, who was the easiest guy to work with, and I truly mean this, because I told him my situation, and he was able to put something together . Natural approach from Start to Finish. Very professional and humanistic ! I leased a Honda for my wife, tested the coupe and the sedan, the 4d sedan has more room. Well anyways the LIA Honda visit was beyond my expectation. Keep up the good work.. More