Lia Honda Enfield

Absolutely the best experience all the way around A friend brought me to Lia b/c of his good experience, I spoke with Edwin Guzman in sales who went above and beyond to assist me in a very anxiety pro A friend brought me to Lia b/c of his good experience, I spoke with Edwin Guzman in sales who went above and beyond to assist me in a very anxiety provoking purchase (of my own doing not his) Edwin was calm, non aggressive, personable, and incredibly professional through the whole process. So I bought the CRV of my dreams and couldn't be happier! The finance dept. I think his name was Jason, was as equally personable and professional. Mary who was almost tasked with giving me a ride home when I mistakenly had myself dropped off was also personable and professional, the service dept. who sold me the chrome tailpipe that Edwin put on before I picked up my CRV and called two days later with a date for the next oil change, the woman at the desk as you go in, EVERYONE was amazing. I got the price I wanted, and an amazing vehicle and they made it worth going there with their non aggressive treatment and utmost professionalism. More

Great service sells future cars I am always so pleased when dealing with Susan Roberts and the service team at Lia Hyundai. On time and great work. Thanks again, Jim Scavotto I am always so pleased when dealing with Susan Roberts and the service team at Lia Hyundai. On time and great work. Thanks again, Jim Scavotto More

Proceed With Caution I was shopping around for a 2016/2017 Honda Fit LX; in order to proceed with the search, I needed three questions answered: 1) Could I see the car 2) I was shopping around for a 2016/2017 Honda Fit LX; in order to proceed with the search, I needed three questions answered: 1) Could I see the car 2) How much would I get for a trade-in and 3) What would my costs be from start to finish. I was shown the EX instead of the LX, never could get a trade-in amount no matter how many times I asked and my start to finish costs were listed on the P. O. using very "creative" math, if you get my drift. At one point, the Sales Rep put her hand out and said, "Congratulations, you got the price you wanted, $14,000." I did not shake her hand because I still had not been told the trade in value or the start to finish price. I looked at the bottom of the P.O. and the finished price was well over $18,000! Once home, I checked online for the cost of particular accessories and found quite a difference in cost once again. Oh, my. I met with the Manager to discuss my concerns regarding the Sales Rep and found myself going along just to get along. It appeared that the Sales Rep was only reflecting her employers approach, although the Manager was not as rude as the Sales Rep. I did much online research and comparisons before visiting the showroom. I would advise everyone to take the time to do so. Proceed with caution. More

Happy Customer John Bycenski was the salesperson who sold me a 2017 Accord Hybrid. He went above and beyond, coming in on his day off to deliver the vehicle and spen John Bycenski was the salesperson who sold me a 2017 Accord Hybrid. He went above and beyond, coming in on his day off to deliver the vehicle and spending a couple of hours with us going over the vehicle's operations. Very satisfied!! More

Best business transaction ever ! I purchased a 2016 CR V and have to say this was the easiest business / purchase transaction I have ever made. Rudy (salesman) is very pleasant and we I purchased a 2016 CR V and have to say this was the easiest business / purchase transaction I have ever made. Rudy (salesman) is very pleasant and well informed ,answered any question accurately, demonstrated all the features and set up many of them to my preferences. Total time from walking into show room to signing the purchase & finance agreements was 90 minutes. This included,test drive,financing,trade in value, selecting options etc. My vehicle was ready the following day and I was in & out in about an hour. I would recommend Lia Honda & Rudy to anyone looking to purchase a vehicle. More

satisfied customer Went to LIA on August 3rd fo explore leasing a vehicle - expected to have to visit several dealerships to compare offer, but Marcell Thomas did a good Went to LIA on August 3rd fo explore leasing a vehicle - expected to have to visit several dealerships to compare offer, but Marcell Thomas did a good enough job of working with my requirements that I happily concluded the process successfully in under an hour and drove away with the car the next day - very satisfied More

VERY DISSAPOINTED My husband and I have been looking to purchase a Newer vehicle! I did my research on what my husband was looking for and came to a decision that Lia H My husband and I have been looking to purchase a Newer vehicle! I did my research on what my husband was looking for and came to a decision that Lia Honda of Enfield is where we can go to! WELL WRONG DECISION! I texted back and forth with the internet specialist Mike getting ahead of everything by filling a pre qualified application, explained the situation, a day later Recieved a letter stating what he had to bring for an approval ! We go in with this letter on Sunday 7/10 ...We get there Wait about 45-50 minutes for A RANDOM Sales person!! We get John ! He rushes through ALLLLLL OF OUR QUESTIONS leaving our questions unanswered, Doesn't give him many options !we then proceed to tell john that we were looking into trading our current vehicle during this visit. he then Tells us to wait for A DAY SO THAT HIS MANAGER can contact Infiniti dealer so he can get our trade appraised BY MOUTH and not by the actual appraiser looking at the vehicle to give us some numbers!! Two days after I have YET TO HEAR BACK ! I have yet to get a call from the sales person !! I have YET TO GET A CALL BACK FROM THE MANAGER !!! And mind you !!!! I THOUGHT THAT FILLING OUT THE PRE APP WOULD HELP THEM TIME WISE !!! I WILL NEVERRRR EVERRRR RECOMMEND ANYONE WHO IS looking for A CAR AS SOON AS POSSIBLE TO GO TO LIA HONDA OF ENFIELD !!! BADTIMING! BAD RUSHED SALES REP!!BAD COMMUNICATION LEVELS!!! More

Top Notch Service and Sales Experience When my 2003 Civic unexpectedly needed more repair than it was worth, John advised me in choosing a reasonably priced replacement which I am very happ When my 2003 Civic unexpectedly needed more repair than it was worth, John advised me in choosing a reasonably priced replacement which I am very happy with. I have purchased from this dealership before and have come here for service on my two previous Hondas. I give high marks to John, as well as to Greg and Jon in the Service Department, for their attention to all of my vehicle needs. More

Excellent pleasant experience! The most pleasurable car purchasing experience ever! John Bycenski is no 3c's type of salesman. C the Car,C the Keys,C you later. Full detailed inf The most pleasurable car purchasing experience ever! John Bycenski is no 3c's type of salesman. C the Car,C the Keys,C you later. Full detailed information was politely given. More

Purchased New CR-V-2016 I just recently purchased my new CR-V from Lia Honda and could not be happier! The sales representative (Rudy Hytmiah) was cordial and easy to work w I just recently purchased my new CR-V from Lia Honda and could not be happier! The sales representative (Rudy Hytmiah) was cordial and easy to work with throughout the buying process.. I am always pleased by the serviice department at Lia Honda in Enfield since I previously purchased another CR-V several years ago...they are organized, efficient and keep you informed of the progress of your service....I love the Honda product due to the reliability factor !!! Mark Plefka --Ellington, CT More