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Lia Honda Enfield

Enfield, CT

4.9
373 Reviews

20 Palomba Dr

Enfield, CT

06082

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Showing 373 reviews

May 03, 2018

Organized I came into Lia honda and Justin greeted himself to my boyfriend and I immediately. I already knew walking into the dealership exactly what I wanted a More

by Kranney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Loper, JUSTIN PROVOST
April 25, 2018

Friendly, but did not follow up with price agreement. Purchased Honda two years prioritize this dealership , unable to deal with dealership now. Poor follow up. Unable to get price info from salesman. Lef More

by S8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Edwin Guzman
May 14, 2018 -

Lia Honda Enfield responded

Shawn, I apologize that your recent visit did not live up to your expectations.My sales person gave you our best offer on the new car while you were here. I would be happy to review the numbers with you directly if you so desire. Thanks, Geoff Lutley General Manager

May 17, 2018 -

Lia Honda Enfield responded

Dear S8. I apologize that your recent experience with Lia Honda did not go well. I would appreciate if you could provide more info such as what exactly happened and when it occurred so I can ensure it does not happen again. As General Manager I appreciate customer feedback such as yours. Geoff Lutley General Manager Lia Honda of Enfield

February 28, 2018

Excellent buying experience! Edwin did everything possible to meet our particular vehicle needs and preferences, kept us informed of our options and worked hard to get us the prec More

by James D Percy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Loper, Edwin Guzman
February 07, 2018

The best automobile purchase transaction we have ever had. Easy, comfortable, thoughtful, relaxed, knowledgeable. These folks took care of the whole transaction without any pressure or "heavy handedness". M More

by Howie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Boccasile, Michael Loper, Philip Bologna
Feb 08, 2018 -

Lia Honda Enfield responded

Thanks for taking the time to share your experience. We appreciate your business !!!

January 23, 2018

SERVICE PROCESS The interaction with MELISSA DONOVAN WAS VERY POSITIVE. SHE WAS VERY FOCUSED ON OBTAINING DETAILS ON THE PROLBLEM. THIS EXPERIENCE IS A MOTIVATION TO More

by Andreas11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Donovan
Jan 23, 2018 -

Lia Honda Enfield responded

Thank you so much for your positive feedback. We appreciate your business- Happy Motoring !

December 21, 2017

Perfect 10 I just bought the third new Honda for my family from Lia Honda of Enfield, a Pilot in 2014, a Civic in 2015, and this week I bought a Civic Touring fo More

by EdBrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bycenski, Melissa Donovan
December 20, 2017

Quick, Easy, Friendly Process We just bought a car from Lia this past week - the whole process was amazing! My salesperson, Troy, was knowledgeable, friendly and SO helpful! He has More

by Alisha L Goss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lawlor, Troy Conlin, Jon Alaimo
October 29, 2017

Mike Loper gave us best experience and service I leased a car for my wife from Mike and sent our younger daughter to him to buy her car. He is one of the nicest guys I have met in the car business More

by kkshab12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Boccasile, Michael Loper
August 12, 2017

New car We were very happy with our salesman and finance. The best experience we have had at a dealership. I would highly recommend lia Honda to my friend More

by Mick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Conlin
June 15, 2017

Dissatisfied Customer Initially I was pleased with my dealings with the dealership, but then experienced a problem with getting the gift card I was entitled to for a referr More

by Unhappy Customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mary Botova
Aug 01, 2017 -

Lia Honda Enfield responded

Sorry that you had a delay in getting your gift card. Somehow the gift card order slipped through the cracks. However, I have spoken to you personally since and you confirmed your receipt of the second gift card. We appreciate your business and your referrals. Happy Motoring ! Lia Honda management

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