Lia Honda Enfield
Enfield, CT
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Service for oil change and brake work Stephen Crafsic took excellent care of me and my Honda Civic. On time and very professional. I was very happy with my service and treatment. Stephen Crafsic took excellent care of me and my Honda Civic. On time and very professional. I was very happy with my service and treatment. More
2010 Civic - 100% of the service at Lia Honda Enfield The outstanding professionalism of Jon Alaimo & each service manager we encountered are the reason we rely exclusively on Lia Honda - Enfield for our The outstanding professionalism of Jon Alaimo & each service manager we encountered are the reason we rely exclusively on Lia Honda - Enfield for our 2010 Civic. More
Always feel taken care of I walked in a couple of days ago to service my HRV. The usual tire rotation, oil and filter. Greag Palm was my service representative in this visit, a I walked in a couple of days ago to service my HRV. The usual tire rotation, oil and filter. Greag Palm was my service representative in this visit, and he took care of me so well. He is very professional. I shared a concern about my paint, he told me me would call me right after he had talked to the regional representative that was in charge of that. And like clockwork, he called me to tell me they would be waiting for me when I decided to make my appointment. More
Above and Beyond I go to Lia Honda for routine service maintenance as well as other diagnostic service needs for our 2008 Honda Ridgeline and have dealt with Jon Aliam I go to Lia Honda for routine service maintenance as well as other diagnostic service needs for our 2008 Honda Ridgeline and have dealt with Jon Aliamo on numerous occasions. I must say that Jon is willing to go above and beyond to provide excellent customer care. He is both passionate about helping customers and representing Lia Honda very well. I found him to be an excellent problem solver, honest, very respectful, and superior communicator. I will highly recommend Jon's Customer care and Lia Honda for More
Greg Palm great. Service and follow up great. Product knowledge was outstanding and very professional . I also liked the other service Dept staff and driver na great. Service and follow up great. Product knowledge was outstanding and very professional . I also liked the other service Dept staff and driver named Joe. More
Services John Alaimo is wonderful all 5 car was clean and watch the car was excellent the person that took us home way the did the service way very nice John Alaimo is wonderful all 5 car was clean and watch the car was excellent the person that took us home way the did the service way very nice More
Good/emotional/stressful I bought my vehicle 2017 my sales Edwin didn't even take time to show me features after signing. I kept saying brakes were needed but they only change I bought my vehicle 2017 my sales Edwin didn't even take time to show me features after signing. I kept saying brakes were needed but they only changed Rotos. I found out on a service appt.in July 2018. I just lost my job and wasn't expecting this expense.i text company website and they kept saying someone would call me, never got a call.i also left a message for general manager no return call. I also text him and nothing. I still don't have new brakes. 7months of contact nothing. I wonder how they would feel if they wife got treated like this. More
Long history of great servcie I have been going to Lia Honda for service for over 15 years and have almost always had a great experience. I have worked with Jon Alaimo for at leas I have been going to Lia Honda for service for over 15 years and have almost always had a great experience. I have worked with Jon Alaimo for at least a decade in servicing my last CR-V and current one and he is always courteous, helpful, and helps me get what I need for my car. More
Service Department Review I have always experienced professional and accurate service at Lia Honda, Enfield, but my visit on November 16 was made even better through the effor I have always experienced professional and accurate service at Lia Honda, Enfield, but my visit on November 16 was made even better through the efforts of the service person I had on this visit. Stephen Crafsic was courteous, knowledgeable and very easy to work with. He took the time to explain every detail of the service I was receiving and also what future service I should anticipate. My car was ready within the time frame quoted. I was so comfortable working with Mr. Crafsic that I wondered if I could request his assistance on future visits. More
Great car buying experience We were in the market for a new Civic and had the pleasure of working with Edwin Guzman. He took his time showing is a couple of models, which I test We were in the market for a new Civic and had the pleasure of working with Edwin Guzman. He took his time showing is a couple of models, which I test drove. After we made our choice and negotiated a price, Edwin showed us the car features. We drove out in our new car that day and it was an overall excellent experience. More