Lia Honda Enfield
Enfield, CT
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Couldn’t ask for more! Stephen Crafsic, our service advisor, was extremely courteous, and went above and beyond at our routine maintenance appointment. He addressed an issue Stephen Crafsic, our service advisor, was extremely courteous, and went above and beyond at our routine maintenance appointment. He addressed an issue with the rear latch of our vehicle during the visit and took all necessary steps to promptly xxxxx and address the warranty issue. When I picked up my kids were thrilled to learn he’d gone out and found balloons for them after they’d hoped for one at drop off. You just can’t ask for anything better than a fair price, real service and above all true kindness! More
$19.77 Oil Change - A Great Price! I had heard a Lia radio commercial about the dealership's upcoming Saturday of service specials to be held on April 6, 2019. Oil changes would be $19 I had heard a Lia radio commercial about the dealership's upcoming Saturday of service specials to be held on April 6, 2019. Oil changes would be $19.77, in honor of Lia's first year in business. I made an online appointment two days prior. All went well, plus I received a free new battery under warranty. My thanks to service adviser Greg Palm. More
Great service even when CPU system was down Service was great and efficient, even though their computer system was down. Stephen Crafsic got me going in line with service, and when completed, al Service was great and efficient, even though their computer system was down. Stephen Crafsic got me going in line with service, and when completed, all the paperwork was ready for me without having to come back. Much appreciated! More
2019 Passport Purchases Lia Honda, Enfield, CT John Bycenski (Sales) and Luis Nieves (Service Manager) were extremely helpful in the purchase of a New 2019 Passport. Luis and his team were of grea John Bycenski (Sales) and Luis Nieves (Service Manager) were extremely helpful in the purchase of a New 2019 Passport. Luis and his team were of great assistance in setting up add-ons to the auto. It was a very painless buying experience. More
New 2019 CRV Purchase My wife and I purchased a 2019 Honda CRV from Lia Honda with John Bycenski. The entire transaction was smooth, simple and without a hassle. John was My wife and I purchased a 2019 Honda CRV from Lia Honda with John Bycenski. The entire transaction was smooth, simple and without a hassle. John was extremely knowledgeable, helpful and courteous. Jason the Business Manager was great too! I would definitely recommend Lia, John and Jason! More
Fast, easy process and great pricing I worked with Dan Hanson (sales) and Mike Loper (finance) and I can't say enough good things about the whole process. I just took delivery of my new O I worked with Dan Hanson (sales) and Mike Loper (finance) and I can't say enough good things about the whole process. I just took delivery of my new Odyssey a few days ago. The pricing was fantastic (including my trade in), there was never any pressure, and the whole process was quick and easy. I'm hoping to keep this van for 200k, but Lia will be my go to source for service and I'll happily recommend Dan and Mike to anyone in the market for a Honda. More
Steve Crafsic did a great job for me. I was having problems with what I thought was the transmission, but it turned out to be the clutch. Steve was very professional. He called me as soon I was having problems with what I thought was the transmission, but it turned out to be the clutch. Steve was very professional. He called me as soon as the problem was diagnosed and thoroughly explained all my options such as the pricing difference between a Honda factory clutch and a used, reconstructed clutch. He also explained how the used clutch was reconstructed. He also mentioned that the fly wheel could be comprised and this proved to true. Steve called to tell me about the fly wheel and explained the total cost of the repairs. He made it very easy to make a final decision on how I wanted to proceed. I was very pleased. More
Last minute oil change Arrived early Saturday morning where I was greeted by Jon Aliamo. Friendly prompt service for oil change and 50,000 mile checkup. Required work done Arrived early Saturday morning where I was greeted by Jon Aliamo. Friendly prompt service for oil change and 50,000 mile checkup. Required work done during this one visit. Thanks Jon and crew. More
Surprising easy I walked into Lia Honda to test drive a 2019 Honda Civic , as I am a first time buyer. Phillip Bologna was great. He explained all the features of the I walked into Lia Honda to test drive a 2019 Honda Civic , as I am a first time buyer. Phillip Bologna was great. He explained all the features of the car and answered every single concern I had regarding financing. He was very pleasant and made me feel good about what I was getting myself into. The service is great. Great place to go for sure! I'd recommend it to anyone. More
Great Service I was at Lia Honda for routine maintenance. Greg Palm was the employee I worked with. He's a great guy and was very helpful. I would definitely req I was at Lia Honda for routine maintenance. Greg Palm was the employee I worked with. He's a great guy and was very helpful. I would definitely request his assistance in the future. More