Lia Honda Brewster
Brewster, NY
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This is a comment about the service department of Brewster Honda. When I bought the car from them I received a booklet advising the service requirements of the car. Following their advice I did an oi Brewster Honda. When I bought the car from them I received a booklet advising the service requirements of the car. Following their advice I did an oil change at 3750 miles. When it was 7500 miles I called them for another oil change and they asked me to get the 7500 mile oil change at $115. I was appalled and checked my manual in detail and I saw that the car has an on-board computer keeping track of the required service. Hence, the first service was done when the oil life was still 60% and the dealers did not have the courtesy of letting me know of that fact. The service seems like a way of making a quick buck for the dealers, but they have no right to perform unnecessary service at the customers expense. Honda should insist that the dealership does not hand out their own service booklet with the car. More
I bought a 2007CRV, fully loaded. Sales was excellent,service was ok. Until I got stuck in water one flooded day and I had to get a new engine... Brewster Honda took 2 full weeks to get the car excellent,service was ok. Until I got stuck in water one flooded day and I had to get a new engine... Brewster Honda took 2 full weeks to get the car ready for the insurance company. In 5 weeks that they had the car, they called me twice. No news, no updates. Then they let me suffer. So, 5 weeks and $11K later, I got my car back. At first all was fine. Then I popped the hood and saw one of the engine screws loose! I was besides my self! On top of that they had left the same old rusty oil dip-stick in! God knows what else I'll discover tomorrow...I most definatelly recomend against them More
I just traded in a 03 crv for a 07 crv with navigation. Was hounded by local dealers only to learn they had nothing in stock. Brewster and Christina were up front and honest. It was a delight to work with Was hounded by local dealers only to learn they had nothing in stock. Brewster and Christina were up front and honest. It was a delight to work with this dealership. I waited several weeks for the car and Christina kept me informed about the expected delay. I bought a lot of extras for the car and it is a joy to look at and drive. This is the best and easiest dealership for us to work with and we have bought 4 hondas in 4 years. Highly recommend Brester and Christina Mahoney! More