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Lia Honda Brewster

Brewster, NY

4.9
673 Reviews

899 NY-22

Brewster, NY

10509

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Showing 673 reviews

November 29, 2023

Kevin Feldman was prompt courteous and got me serviced in no time. I didn’t even have time to look T my watch! More

by Ynt449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Feldman
Nov 30, 2023 -

Lia Honda Brewster responded

We are so glad that Kevin could get your automotive needs efficiently taken care of. It is our pleasure to serve you. We thank you for your positive review and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

November 29, 2023

Kevin Keldman was my service technician and he was very knowledgeable and easy to work with. He kept me up to date on the progress of the service as I waited and found the part needed to complete the serv More

by dianne332
Recommend Dealer
Yes
Employees Worked With
Kevin Feldman
Nov 30, 2023 -

Lia Honda Brewster responded

Dianne, Thank you for taking the time to leave Kevin this 5-star rating! It is an honor to have your confidence and loyalty, and we are overjoyed that Kevin kept you well informed throughout your service. We look forward to continue providing you and your Honda Accord with our best care in your visits to come!

November 29, 2023

Rob and the whole team at Lia Honda always go above and beyond! They are friendly, courteous, professional and make you feel apart of their family More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Benfari, Kira Bueti, Jon Ayala, Chris Grasso, Kole Verner, Nicole Dunwoody, Todd Lemay
Nov 30, 2023 -

Lia Honda Brewster responded

Jessica, Thank you for sharing your positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that Rob and the team consistently take exceptional care of you. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

November 28, 2023

Very professional excellent service friendliness. Car came back very clean. Everything was done as discussed. Thank you very much would recommend you to everyone. More

by ferrandino50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Feldman
Nov 30, 2023 -

Lia Honda Brewster responded

Thank you for your positive review and recommendation! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time you are in need of automotive service!

November 23, 2023

Chris Grasso is very helpful and a hard worker. I will definitely be back to service my civic More

by Jassmith1600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Smith, Katrina Winne, Gina Valentino, Rob Benfari, Kira Bueti, Jon Ayala, Keith Lowden, Chris Grasso, Kole Verner, Kevin Feldman, Nicole Dunwoody, Shaun Edo, Todd Lemay
Nov 27, 2023 -

Lia Honda Brewster responded

Thanks for letting us know how satisfied you were with Chris's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

November 22, 2023

Adam sold me my Honda accord and he was excellent. I thought we couldn’t reach a deal and made sure we could work something out. Zero stress and zero pressure. Very happy to work with him and Chris More

by domfed33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Larson
Nov 27, 2023 -

Lia Honda Brewster responded

Thank you for sharing your experience with us! We're delighted Adam and Chris handled your wishes with the utmost advocacy and grace. Congrats on the new Honda! Best wishes for safe and pleasant travels on the road ahead, from everyone at Lia Honda!

November 18, 2023

Kira was very helpful and responsive to our concerns. Very good communication and customer service. More

by Jillkidd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Bradley, Kira Bueti
Nov 21, 2023 -

Lia Honda Brewster responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Kira provided you with all the answers you needed to make this a positive experience. We hope you won't hesitate to give us a call the next time we can assist with your automotive needs.

November 15, 2023

Mr Feldman was very easy to work with and helped me to deal with a problem that needed more attention then I realized . I was effeciently helped and was on my way sooner than expected More

by rarnold_678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Feldman
Nov 17, 2023 -

Lia Honda Brewster responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Kevin provided you with all the insight you needed to make this a positive experience. We wish you safe travels through the holiday season!

November 13, 2023

Jon Ayala is the service advisor I normally deal with, and he is extremely knowledgeable and helpful. I am a sales rep that covers a 7 state territory in the Northeast and my Civic is high mileage. I ne More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Benfari, Kira Bueti, Jon Ayala, Chris Grasso, Victoria Lutek, Kole Verner, Kevin Feldman, Chris Corbett, Shaun Edo
Nov 15, 2023 -

Lia Honda Brewster responded

KC, thank you for sharing positive feedback on Jon! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Jon and the team have provided for you. We wish you safe travels through the holidays!

November 10, 2023

I received outstanding service at this dealership. Kole Verner went out of his way to make sure my purchase of new tires provided me with the best, most economical option. More

by david.jurenka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kole Verner
Nov 13, 2023 -

Lia Honda Brewster responded

Thank you, David! We're pleased you had a great service experience with us, and that Kole made sure your Honda was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

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