Lia Honda Brewster

They are Full Customer Service Dealership I hit a deer and totaled my car. I was devasted for the deer and myself. I called Lia's service department, (since I had used them to service my car I hit a deer and totaled my car. I was devasted for the deer and myself. I called Lia's service department, (since I had used them to service my car), asked them to refer me to a sales agent. They referred me to Laura Sterling! She was sensational. I had checked their stock on the internet and asked her about them. After a few minutes she said she wanted to talk to her service agents to see if they know if their customers were thinking about trading up. WoW what a great idea. She found me a one owner car that was serviced there since it was purchased. Upon delivery there were noises behind the dash. She had me bring it in, gave me a loaner, found all the noises and repaired them all. I picked up my sweet ride today with Laura at my side. She made it all happen. The service department was great, the finance guy Bob was terrific, and Laura was outstanding. More

Very professional Just want to thank John Babu for being so professional and helpful in getting the deal done on the car we wanted at the price we needed. ALSO THANKS T Just want to thank John Babu for being so professional and helpful in getting the deal done on the car we wanted at the price we needed. ALSO THANKS TO ALL INVOLVED IN OUR TRANSACTION. EVERYONE WAS VERY ACCOMMODATING. More

Amazing people!!!! The staff at Liahonda are fantastic. The service was amazing and they are so friendly. I love my new car and I wouldn't think of going to another deal The staff at Liahonda are fantastic. The service was amazing and they are so friendly. I love my new car and I wouldn't think of going to another dealership. You won't be disappointed!!! Ask for Dan Salamone he is a wonderful human!!!! More

Friendly service Got a good deal on a lease..the staff was very helpful, and eager to please. Even the sales manager was very thorough and took the time to explain ev Got a good deal on a lease..the staff was very helpful, and eager to please. Even the sales manager was very thorough and took the time to explain everything I wanted to know.. More

Great Buying Experience Chris Larson our sales person was excellent. We were able to negotiate the entire deal over the phone. Then pick up the car the next day. This is t Chris Larson our sales person was excellent. We were able to negotiate the entire deal over the phone. Then pick up the car the next day. This is the third car we have purchased from Lia Brewster Honda and the last two we have worked with Christopher Larson/ When our next lease comes due, we plan on buying from Chris Larson again. He is the best!!! More

Poor service First, I am not someone who typically complains, but after the service I received today I cannot be silent. I had an appointment for a diagnostic te First, I am not someone who typically complains, but after the service I received today I cannot be silent. I had an appointment for a diagnostic test and software upgrade to repair a problem. I knew it was 1 - 2 hour app, no problem. I am waiting 4 and a half hours, no one has come to get me. I am the last person in waiting room, finally someone says "hey you've been her a long time, let me check on your car" after giving my name twice, the guy that checks me in hands me my keys and says you are good to go. I looked at the time stamp and the car had been done for over 3 hours. No apologies, nothing. I realize I am a just a stay at home mom, but my time is just as valuable. I will never come back. More

New Car Seeking a car at times can be stressful, however a great dealership and even a better sales person can guide you through that process. Such is what I Seeking a car at times can be stressful, however a great dealership and even a better sales person can guide you through that process. Such is what I found at Lia Honda and with sales pro Christopher Larson. The experience was painless and to the point, A great thanks to both! Sincerely KQ More

Purchased a new car I stopped in after receiving a few emails about trading in my car for a newer model. Wiles Chiasson was very helpful in walking me through all my opt I stopped in after receiving a few emails about trading in my car for a newer model. Wiles Chiasson was very helpful in walking me through all my options and listening to my needs. I ended up purchasing a new CR-V and I couldn't be happier. More

Civic LX 2016 Hi! I bought 2016 Honda Civic LX Aug. 25th, 2016. Main reason that I bought that right away was the Salesman, Jorge Taylor. I liked him a lot. I di Hi! I bought 2016 Honda Civic LX Aug. 25th, 2016. Main reason that I bought that right away was the Salesman, Jorge Taylor. I liked him a lot. I did not go to anywhere else, like I do usually buying a car. Jorge's knowledge is great. Also, he was not pushy at all. He was very friendly and smiling all time. I cannot say anything negative about him. My Wife agrees my opinion completely. Thank you very much Jorge and good luck. More

Service department lies I was bothered by their service department, which totally blew me off when I requested service on an airbag recall. They told me they would put me on I was bothered by their service department, which totally blew me off when I requested service on an airbag recall. They told me they would put me on a list and call me when the parts would come in; they said it would be about 2 weeks. It is now 3 months later, I have already gotten the recall fixed by Danbury Honda (which kindly gave me a rental for the past three months while they waited for parts) and STILL I have not heard back from Brewster Honda. I can only believe that the service dept lied to me so they wouldn't have to deal with getting me a rental while waiting for the parts to fix my airbag recall. More