Lia Honda Brewster

Poor service First, I am not someone who typically complains, but after the service I received today I cannot be silent. I had an appointment for a diagnostic te First, I am not someone who typically complains, but after the service I received today I cannot be silent. I had an appointment for a diagnostic test and software upgrade to repair a problem. I knew it was 1 - 2 hour app, no problem. I am waiting 4 and a half hours, no one has come to get me. I am the last person in waiting room, finally someone says "hey you've been her a long time, let me check on your car" after giving my name twice, the guy that checks me in hands me my keys and says you are good to go. I looked at the time stamp and the car had been done for over 3 hours. No apologies, nothing. I realize I am a just a stay at home mom, but my time is just as valuable. I will never come back. More

New Car Seeking a car at times can be stressful, however a great dealership and even a better sales person can guide you through that process. Such is what I Seeking a car at times can be stressful, however a great dealership and even a better sales person can guide you through that process. Such is what I found at Lia Honda and with sales pro Christopher Larson. The experience was painless and to the point, A great thanks to both! Sincerely KQ More

Purchased a new car I stopped in after receiving a few emails about trading in my car for a newer model. Wiles Chiasson was very helpful in walking me through all my opt I stopped in after receiving a few emails about trading in my car for a newer model. Wiles Chiasson was very helpful in walking me through all my options and listening to my needs. I ended up purchasing a new CR-V and I couldn't be happier. More

Civic LX 2016 Hi! I bought 2016 Honda Civic LX Aug. 25th, 2016. Main reason that I bought that right away was the Salesman, Jorge Taylor. I liked him a lot. I di Hi! I bought 2016 Honda Civic LX Aug. 25th, 2016. Main reason that I bought that right away was the Salesman, Jorge Taylor. I liked him a lot. I did not go to anywhere else, like I do usually buying a car. Jorge's knowledge is great. Also, he was not pushy at all. He was very friendly and smiling all time. I cannot say anything negative about him. My Wife agrees my opinion completely. Thank you very much Jorge and good luck. More

Purchase of new lease Chris was very helpful from start to finish In the process of my purchase. I appreciated all his help in getting me the vehicle I was interested in. Chris was very helpful from start to finish In the process of my purchase. I appreciated all his help in getting me the vehicle I was interested in. More

Service department lies I was bothered by their service department, which totally blew me off when I requested service on an airbag recall. They told me they would put me on I was bothered by their service department, which totally blew me off when I requested service on an airbag recall. They told me they would put me on a list and call me when the parts would come in; they said it would be about 2 weeks. It is now 3 months later, I have already gotten the recall fixed by Danbury Honda (which kindly gave me a rental for the past three months while they waited for parts) and STILL I have not heard back from Brewster Honda. I can only believe that the service dept lied to me so they wouldn't have to deal with getting me a rental while waiting for the parts to fix my airbag recall. More

Dearlaship This place was awesome the people are really nice and willing to work with your Finacial circumstances and they will work to do the best they can to g This place was awesome the people are really nice and willing to work with your Finacial circumstances and they will work to do the best they can to get you the car you need Thanks!! More

Good professional experience My wife and I dealt with Misael Deleon in the purchase of a Honda CR-V. Mike did an excellent job; got us a great car for a very fair price. I have a My wife and I dealt with Misael Deleon in the purchase of a Honda CR-V. Mike did an excellent job; got us a great car for a very fair price. I have always had good experiences at Brewster Honda. More

Not pleasant experience Per my mother, who was the car buyer: The SALESMAN was fine. The gentlemen she dealt with in finance, she felt could have handled the way he explain Per my mother, who was the car buyer: The SALESMAN was fine. The gentlemen she dealt with in finance, she felt could have handled the way he explained things better. It seemed (to her) that she had little to no options due to a relative's issue w/credit (she had been a cosigner) and, time was of the essence so she needed to do something quickly - it made her nervous. More

Dan Salamone and Lia Honda of Brewster were great. I came into Lia Honda of Brewster with a pretty clear idea of wanting to purchase a new Honda Fit, or perhaps a larger SUV. Dan Salamone was very help I came into Lia Honda of Brewster with a pretty clear idea of wanting to purchase a new Honda Fit, or perhaps a larger SUV. Dan Salamone was very helpful in explaining the vehicle options and benefits. I drove the Fit and liked it and waited a week for my spouse to try it. In that time there were no high pressure phone calls, just one polite check in call from Dan. The purchase process went very smoothly and Dan and other staff members respected my time and wishes regarding options and add-ons. I found Dan and the staff to be very helpful, professional and efficient. We're enjoying our new Fit! More