Lia Honda Brewster
Brewster, NY
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Laura Sterling provided an excellent leasing experience I am a long-time leasing customer of Lia Honda in Brewster and responded to an ad about mid-summer inventory. I was very fortunate to work with Laura I am a long-time leasing customer of Lia Honda in Brewster and responded to an ad about mid-summer inventory. I was very fortunate to work with Laura Sterling. She is an excellent sales manager, very customer-focused and informed, and listens to your needs. She is also enthusiastic about the Honda brand, her dealership and quality of the vehicles. I ended a CRV lease and drove away in a new Honda Accord, and am extremely satisfied. It was the best leasing experience I ever had and I highly recommend working with Laura Sterling. More
First time purchasing two cars at once My entire family have been Honda owners for many decades. Brewster Honda is a dealership we have used for the quality of customer service we received My entire family have been Honda owners for many decades. Brewster Honda is a dealership we have used for the quality of customer service we received there. This past purchase was unique in that I had gone in to get an oil change on my leased Honda Civic and while waiting, was lucky and fortunate to be directed to speak with Laura Sterling. I felt immediately at ease and respected in her understanding of what I was looking for. Laura was open, honest, warm and very attentive. I didn't feel at all pressured into purchasing a car at all. Laura pointed out the benefits of purchasing our new Civic and CRV as opposed to keeping our old Civic and CRV, and even recommended I come back with my husband and daughter to make sure this is what we all wanted to do and to test drive the new cars. She made herself available to us around our schedules and answered all our questions. Laura meticulously wrote down all the financial benefits we would gain in purchasing the new cars and also explained in clear detail all of the other packages Lia Honda offers (i.e. Extended warranty and maintenance to name a few). After gathering all this information I met with the Financial manager Robert Schneider, who was also very easy to talk to and did not pressure me in any way to purchase the extra packages. Robert was very clear, concise and fair. I was completely at ease and very happy with the purchasing agreement I had made with him for the two cars. I would say to anyone looking to buy a new Honda to use Lia Honda of Brewster and seek out Laura Sterling to assist you. She is very kind and understanding and listens to what you are saying. Laura is outstanding in her customer service and goes above and beyond for you. Even after we purchased our cars she continued to help us expedite obtaining our new registrations and made sure everything went smoothly with every aspect of buying these new cars. We will definitely use Lia Honda of Brewster for our future car purchases and will absolutely use Laura Sterling as our sales assistant to be sure everything goes perfectly!! Thank you!! Sincerely, Chris Quinn More
The aftermath of totaling my car About 2 years ago I came here and bought a certified pre-owned Honda CR-V the sales associate was Dan I was very satisfied and happy with my experienc About 2 years ago I came here and bought a certified pre-owned Honda CR-V the sales associate was Dan I was very satisfied and happy with my experience. Unfortunately about a week ago I got into a horrific car accident and my car was marked a total loss. My CR-V did its job and kept me and my dog safe. I walked away with a few minor injuries. I can't say the same about my car though. I went back to Honda absolutely heart broken and nervous. Irene was very helpful and Steve the sales associate went above and beyond to help me through this experience and get me in a safe new car....the Honda HR-V which was my first choice 2 years ago. I am so thankful to everyone at Brewster Honda for their support and understanding. They treated me like a human being and not just another opportunity to sell a car which was very comforting after being in a terrible accident. More
As good as it gets! My girlfriend and I leased a new Honda Odyssey from Lia Honda of Brewster in March of 2017. We were fortunate enough to work with Laura Sterling. Sh My girlfriend and I leased a new Honda Odyssey from Lia Honda of Brewster in March of 2017. We were fortunate enough to work with Laura Sterling. She was wonderful and listened. She didn't try to push us into something we didn't want or couldn't afford. She was understanding of our financial situation and helped keep our payments affordable yet still got us into a brand new car! More
New Purchase and WOW!! This dealership was on the ball ever since I requested an online quote. They were in touch with me within 15 minutes after I hit send on the PC. The This dealership was on the ball ever since I requested an online quote. They were in touch with me within 15 minutes after I hit send on the PC. The rep was very happy and sweet and her offer for the 2017 Pilot was $500 less then other dealers which we went to in person. When we went to the dealership (currently under constructions), the Sales person, Leo, was a pleasure and wanted to put us right in to the car to test drive. Since we have already test drove the vehicle at another dealership this was not needed. We go right down to price and before you knew it we had the best price out of 4 other dealerships. This was on a Sunday. When all was done, we could have picked up the car on Monday. We couldn't do that so we picked up the car on Tuesday. Again the salesmen was great in showing us all the features on the car and how everything worked. I know they should do that but it is different when they are doing it with a smile and willingness to help. Not all salesmen show this level of professionalism but here they do! He even offered to link my phone to the car. I didn't need this help but, when I have to do this for many other individuals because other dealerships never paired the phone, it is a nice touch. I would say before you buy a Honda, stop by and see Lia Honda of Brewster and enjoy the car buying experience. We sure did! Great Job!! More
Great experience! Went in there with a number from another dealership, they beat it, they earned my business! Very friendly staff. Would definitely go back! Love my ca Went in there with a number from another dealership, they beat it, they earned my business! Very friendly staff. Would definitely go back! Love my car! More
Very good experience Jorge Taylor was very professional and helpful which made this a great experience. We would recommend Jorge and the staff of Lia Honda of Brewster Jorge Taylor was very professional and helpful which made this a great experience. We would recommend Jorge and the staff of Lia Honda of Brewster More
Salesman gave me an out the door price and reneged I would give zero stars if I could. Just left the dealer after going in to sign a contract for an out the door price I was previously given in writin I would give zero stars if I could. Just left the dealer after going in to sign a contract for an out the door price I was previously given in writing. However upon getting ready to sign the contract the price rose $940 dollars ( destination charge.) Sales manager then tried to lecture me on how they price. Just wasted total of about six hours visiting this dealer. Total bait and switch sprinkled with lots of dishonesty. In search of an honest dealer. More
2017 CRV My lease was up on my 2014 CRV that I got from Danbury Honda so I decided to go to LIA Honda and I couldn't be happier! My salesman Dan Salamone is a My lease was up on my 2014 CRV that I got from Danbury Honda so I decided to go to LIA Honda and I couldn't be happier! My salesman Dan Salamone is a complete professional and I will never go anywhere else for a vehicle. Dan is very knowledgeable and courteous. I've already recommended LIA Honda and Dan to several people who are in the market for a new vehicle. More
Honda all the way I just purchased a 2017 Honda Civic Hatchback for Lia Honda Brewster. I am downsizing from an Odyssey that I purchased from Brewster Honda that has 3 I just purchased a 2017 Honda Civic Hatchback for Lia Honda Brewster. I am downsizing from an Odyssey that I purchased from Brewster Honda that has 326000 miles on it and still going. Barry Weiss was my salesman and made the car buying experience a breeze. He listened to what I wanted and provided exactly what I asked for. I have 4 Hondas in my driveway now and would not consider any other car manufacturer. Honda all the way! More