Lia Honda Brewster

In all honesty Honestly, I'm not the type of person to do surveys/ give reviews. I don't know why, I usually just don't want my opinion to sway anyone else's decisio Honestly, I'm not the type of person to do surveys/ give reviews. I don't know why, I usually just don't want my opinion to sway anyone else's decision... but this has been hands down the greatest, most stress free experience I've had purchasing a vehicle.(This being my 3rd one). I was on the fence between 4 cars from other dealerships, and I eliminated the other choices almost solely based on the customer service from Steve at Lia Honda in Brewster. Steve was so nonchalant and easygoing, it was like he wasn't even trying to sell me the car or didn't want me to buy it unless I was sure it was what I wanted. And that is the type of honesty and integrity that is valued in a salesman, especially in a purchase this significant. I almost didn't even want to leave the dealership lol. I was so comfortable with my interaction at Lia Honda that I didn't even care much to keep negotiating a better price, as I already did my homework/research and they really did have the best deal in the area. I'm not sure what else I need to say about this place. Thank you Steve, Irene, Ryan, and whoever else was involved in making this purchase as smooth and hassle free as it was. I will surely be returning to/recommending this dealership for as long as I reside in the area. Good job guys, definitely gained my loyalty! More

Painless transaction I have bought 2 cars from Barry in the past when he was at other dealers. I tracked him down to Lia where he is now. Barry was easy to work with and I have bought 2 cars from Barry in the past when he was at other dealers. I tracked him down to Lia where he is now. Barry was easy to work with and understood exactly what we were looking for for my son. I would highly recommend Barry to anyone considering purchasing a car. Jeff Nayer More

Happy with our new CRV! Lia Honda of BREWSTER fully met our expectations in our search and purchase of our new CRV. Our sales associate Steve was friendly, knowledgeable, and Lia Honda of BREWSTER fully met our expectations in our search and purchase of our new CRV. Our sales associate Steve was friendly, knowledgeable, and professional. His attention to detail was impressive and we never felt pressured to purchase anything we didn't want. An overall great experience! More

GREAT Experience The Lia Family really cleaned up Brewster Honda. Best thing they did was hire Laura! She was great to deal with and very helpful. She even answered The Lia Family really cleaned up Brewster Honda. Best thing they did was hire Laura! She was great to deal with and very helpful. She even answered all my dummy questions two weeks after I picked up my car. We even brought our daughter back to test drive an HRV and Laura was very accommodating. More

Almost 20 year loyal customer - always great service I've been coming to Brewster Honda since late 90's and keep coming back. Steve was so easy to work with and totally professional. I even checked ou I've been coming to Brewster Honda since late 90's and keep coming back. Steve was so easy to work with and totally professional. I even checked out other Honda dealerships to see what their prices were and Lia Honda were the best. Looking forward to checking out the totally new Service building and having Rob take the very best care of my vehicle and my budget!! More

Laura Sterling provided an excellent leasing experience I am a long-time leasing customer of Lia Honda in Brewster and responded to an ad about mid-summer inventory. I was very fortunate to work with Laura I am a long-time leasing customer of Lia Honda in Brewster and responded to an ad about mid-summer inventory. I was very fortunate to work with Laura Sterling. She is an excellent sales manager, very customer-focused and informed, and listens to your needs. She is also enthusiastic about the Honda brand, her dealership and quality of the vehicles. I ended a CRV lease and drove away in a new Honda Accord, and am extremely satisfied. It was the best leasing experience I ever had and I highly recommend working with Laura Sterling. More

First time purchasing two cars at once My entire family have been Honda owners for many decades. Brewster Honda is a dealership we have used for the quality of customer service we received My entire family have been Honda owners for many decades. Brewster Honda is a dealership we have used for the quality of customer service we received there. This past purchase was unique in that I had gone in to get an oil change on my leased Honda Civic and while waiting, was lucky and fortunate to be directed to speak with Laura Sterling. I felt immediately at ease and respected in her understanding of what I was looking for. Laura was open, honest, warm and very attentive. I didn't feel at all pressured into purchasing a car at all. Laura pointed out the benefits of purchasing our new Civic and CRV as opposed to keeping our old Civic and CRV, and even recommended I come back with my husband and daughter to make sure this is what we all wanted to do and to test drive the new cars. She made herself available to us around our schedules and answered all our questions. Laura meticulously wrote down all the financial benefits we would gain in purchasing the new cars and also explained in clear detail all of the other packages Lia Honda offers (i.e. Extended warranty and maintenance to name a few). After gathering all this information I met with the Financial manager Robert Schneider, who was also very easy to talk to and did not pressure me in any way to purchase the extra packages. Robert was very clear, concise and fair. I was completely at ease and very happy with the purchasing agreement I had made with him for the two cars. I would say to anyone looking to buy a new Honda to use Lia Honda of Brewster and seek out Laura Sterling to assist you. She is very kind and understanding and listens to what you are saying. Laura is outstanding in her customer service and goes above and beyond for you. Even after we purchased our cars she continued to help us expedite obtaining our new registrations and made sure everything went smoothly with every aspect of buying these new cars. We will definitely use Lia Honda of Brewster for our future car purchases and will absolutely use Laura Sterling as our sales assistant to be sure everything goes perfectly!! Thank you!! Sincerely, Chris Quinn More

The aftermath of totaling my car About 2 years ago I came here and bought a certified pre-owned Honda CR-V the sales associate was Dan I was very satisfied and happy with my experienc About 2 years ago I came here and bought a certified pre-owned Honda CR-V the sales associate was Dan I was very satisfied and happy with my experience. Unfortunately about a week ago I got into a horrific car accident and my car was marked a total loss. My CR-V did its job and kept me and my dog safe. I walked away with a few minor injuries. I can't say the same about my car though. I went back to Honda absolutely heart broken and nervous. Irene was very helpful and Steve the sales associate went above and beyond to help me through this experience and get me in a safe new car....the Honda HR-V which was my first choice 2 years ago. I am so thankful to everyone at Brewster Honda for their support and understanding. They treated me like a human being and not just another opportunity to sell a car which was very comforting after being in a terrible accident. More

As good as it gets! My girlfriend and I leased a new Honda Odyssey from Lia Honda of Brewster in March of 2017. We were fortunate enough to work with Laura Sterling. Sh My girlfriend and I leased a new Honda Odyssey from Lia Honda of Brewster in March of 2017. We were fortunate enough to work with Laura Sterling. She was wonderful and listened. She didn't try to push us into something we didn't want or couldn't afford. She was understanding of our financial situation and helped keep our payments affordable yet still got us into a brand new car! More

New Purchase and WOW!! This dealership was on the ball ever since I requested an online quote. They were in touch with me within 15 minutes after I hit send on the PC. The This dealership was on the ball ever since I requested an online quote. They were in touch with me within 15 minutes after I hit send on the PC. The rep was very happy and sweet and her offer for the 2017 Pilot was $500 less then other dealers which we went to in person. When we went to the dealership (currently under constructions), the Sales person, Leo, was a pleasure and wanted to put us right in to the car to test drive. Since we have already test drove the vehicle at another dealership this was not needed. We go right down to price and before you knew it we had the best price out of 4 other dealerships. This was on a Sunday. When all was done, we could have picked up the car on Monday. We couldn't do that so we picked up the car on Tuesday. Again the salesmen was great in showing us all the features on the car and how everything worked. I know they should do that but it is different when they are doing it with a smile and willingness to help. Not all salesmen show this level of professionalism but here they do! He even offered to link my phone to the car. I didn't need this help but, when I have to do this for many other individuals because other dealerships never paired the phone, it is a nice touch. I would say before you buy a Honda, stop by and see Lia Honda of Brewster and enjoy the car buying experience. We sure did! Great Job!! More