Lia Honda Brewster
Brewster, NY
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Weird Sales dept. Great Service dept I first contacted online. Sales rep got back to me right away. Set up an appointment for a few days later. arrived and was introduced to a different I first contacted online. Sales rep got back to me right away. Set up an appointment for a few days later. arrived and was introduced to a different salesman. He was cordial and personable. Gave me a very good price. After that would not call me back. I called online rep to complain. She didn't know why but would investigate. He called me back and gave me a even better price, Then gave me the old routine that the manager would not approve it. Then he tried to sell me a dealer demo. Bottom line, the 3 prices they gave me where bull and when i would not go for the higher price .They did not want to honor the quoted price. Usual reason's most people hate car salesman and lawyers. More
My Go-To Honda Dealership I have leased two CRVs from Brewster Honda. Both times I dealt with Jorge Taylor in sales and each experience was outstanding. Jorge is professional I have leased two CRVs from Brewster Honda. Both times I dealt with Jorge Taylor in sales and each experience was outstanding. Jorge is professional, courteous and sincere. He works diligently for his customers. The receptionist and sales manager, Ryan, were also a pleasure to work with. The trip to Brewster Honda is well worth it! More
Very helpful and great customer service. I was very pleased with my experience at Lia Honda. Mike Tolliver took exceptional care of me and was a pleasure to deal with. Thanks! I was very pleased with my experience at Lia Honda. Mike Tolliver took exceptional care of me and was a pleasure to deal with. Thanks! More
I gave my experience 5 stars thanks to Richard Gallagher, I had a happy experience with Lia Honda with my last lease, which was due this February, so I went back for my new lease with them. Previously I had I had a happy experience with Lia Honda with my last lease, which was due this February, so I went back for my new lease with them. Previously I had my last purchased Honda for 11 years and it was serviced by Brewster Honda the whole time. I was exceptionally pleased with Richard Gallagher, who couldn't have been more helpful. Both he and Frank, the sales manager, were very respectful of my choices and my finances and I could not have been more pleased. I will be happy to recommend Richard and Lia to anyone. Thank you. More
Professional, courteous, and exceptional service The Lia auto group is a dedicated team of service professionals and frankly the best in the business that I've seen. their continued dedication and ha The Lia auto group is a dedicated team of service professionals and frankly the best in the business that I've seen. their continued dedication and hard work are the reason why I continue to believe in the Honda product. Leah Honda as really outdone themselves with the professionals they've hired to run the a service department. As always Kira Bueti provided me with the best serviced experience ever. Kira and the service Manager Rob Benfari are exceptional at their jobs and should be commended for the hard work they do. More
Awesome people Wonderful people and great service. I bring all my cars here, from parts to service i am always very happy. I am a lifetime customer due to the great Wonderful people and great service. I bring all my cars here, from parts to service i am always very happy. I am a lifetime customer due to the great service here! More
Engine light woes Needed a NYS Inspection and of course, engine light in car goes on while driving for service. Dan Haines met me, was courteous and prompt and suggeste Needed a NYS Inspection and of course, engine light in car goes on while driving for service. Dan Haines met me, was courteous and prompt and suggested the reason for the problem. His diagnosis was correct. He reviewed other maintenance issues for me to address. I had my car back with a fresh inspection by the end of the day. No one likes to spend money on car servicing but I trust the Honda team to keep my cars performing well. More
Honda Service and Repair I had my car serviced for emission vent pipe repair and maintenance before my inspection was due. Jon Ayala was the service representative who wor I had my car serviced for emission vent pipe repair and maintenance before my inspection was due. Jon Ayala was the service representative who worked with me both times I was in for service. He was 'very knowledgible and professional and kept me well informed about the condition of my car. Thank you very much for such great service. Hillary S More
Great new car buyers experience The team at Lia Honda was a pleasure to do business with. Barry Weiss made it easy trouble free experience. I definitely wouldn't think of going anywh The team at Lia Honda was a pleasure to do business with. Barry Weiss made it easy trouble free experience. I definitely wouldn't think of going anywhere else for my next Honda purchase. More
SERVICE DEPT. WAS FANTASTIC I WENT TO HAVE MY CAR SERVICED AND THE RECEPTIONIST (MICHELE) WAS VERY PROFESSIONAL AND COURTEOUS. SHE KEPT ME UPDATED OF THE PROGRESS OF MY CAR. SH I WENT TO HAVE MY CAR SERVICED AND THE RECEPTIONIST (MICHELE) WAS VERY PROFESSIONAL AND COURTEOUS. SHE KEPT ME UPDATED OF THE PROGRESS OF MY CAR. SHE WENT ABOVE AND BEYOND TO MAKE SURE EVERYTHING WAS TAKEN CARE OF. More