Lia Honda Brewster
Brewster, NY
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Annual inspection. Phil went out of his way to accomadate me. He was always pleasant and eager to get me whatever future information I was going to need. I was very plea Phil went out of his way to accomadate me. He was always pleasant and eager to get me whatever future information I was going to need. I was very pleased. More
oil change and recall went in for an oil change and ended up getting the recall fixed also. fast and professional service. michele kept me updated on what was going on wi went in for an oil change and ended up getting the recall fixed also. fast and professional service. michele kept me updated on what was going on with my car. everything went smooth. More
Great experience! Phil Giordano was very helpful. As was Will Granata. Always a pleasure to go to Lia Honda. Everyone is so friendly each time I'm there:) Phil Giordano was very helpful. As was Will Granata. Always a pleasure to go to Lia Honda. Everyone is so friendly each time I'm there:) More
Level of service I feel welcomed every time I visit and have great satisfaction when Kira Bueti remembers conversations we have about my family. She is very personable I feel welcomed every time I visit and have great satisfaction when Kira Bueti remembers conversations we have about my family. She is very personable and very professional making sure all of my concerns are met and I enjoy returning on my routine maintenance visits. More
Excellent Service Recently bought a new Honda at Honda Brewster and couldn’t be happier with my overall experience there. Ryan Anderson went above and beyond to help my Recently bought a new Honda at Honda Brewster and couldn’t be happier with my overall experience there. Ryan Anderson went above and beyond to help my husband and I purchase our car and to make the transition as smooth as possible. Highly recommend Brewster Honda! More
Excellent treatment. Michael was extremely helpful and spent a significant amount of time explaining all the features and controls in our car. He was straight forward arra Michael was extremely helpful and spent a significant amount of time explaining all the features and controls in our car. He was straight forward arranging for our lease terms. Explained everything in detail and answered all my questions. More
Car purchase Everybody treated me great. Best price around. Employees explained and showed how to use functions. Had many cars to choose from. Haven't used service Everybody treated me great. Best price around. Employees explained and showed how to use functions. Had many cars to choose from. Haven't used service yet but I hope it is just as good. More
Overall great experience I’ve been going to this dealership for a few years now for multiple times and it’s always a painless experience. The staff is very helpful and insight I’ve been going to this dealership for a few years now for multiple times and it’s always a painless experience. The staff is very helpful and insightful and make sure to carefully review all required and suggested work to be done to my vehicles. My last visit during February 2018 for an airbag recall (plus tire rotation, oil change, and micron filter change) was as easy as you can hope for due to Kira Bueti and the rest of the Brewster Honda staff. Will be returning in a few months for my next regular service. More
Great place to do business I bought my 3rd Honda from Brewster Honda last week and as always it was a fast, painless process. My sales rep made it so easy again! From start to f I bought my 3rd Honda from Brewster Honda last week and as always it was a fast, painless process. My sales rep made it so easy again! From start to finish, my needs were met. I appreciate their non-aggressive sales approach and highly recommend this business. More
Questionable Service Dept techniques I am a fan of Brewster Honda for at least the past 13 years or so and would usually submit a 5 star rating. My last service experience brings back th I am a fan of Brewster Honda for at least the past 13 years or so and would usually submit a 5 star rating. My last service experience brings back the stereotype of less than reputable dealer service. I brought my car in for an oil change and tire rotation using the Zurich program that I purchased with my 2016 Civic. I was advised that there was an open recall for my car and of course authorized that repair while I was at the shop. The problem is that the recall included an oil change. My service receipt actually documents two oil changes. The dealership intends to collect from Zurich and Honda for the oil change. Sure sounds like DOUBLE DIPPING to me. I should not have used my Zurich program for an oil change. The service manager did not return my call. I feel ripped off by what had always been in my mind an honest dealership. I wish I could be assured of HONEST service advisors. More