Lia Honda Brewster
Brewster, NY
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I went in to Lia Honda at the end of my lease to see about leading a meeting Honda. I had excess mileage on my old lease and they represented that Honda Finance would absorb half of the excess mileage f about leading a meeting Honda. I had excess mileage on my old lease and they represented that Honda Finance would absorb half of the excess mileage fee. They asked me to pay my half at the time of lease signing. I did. They then sent in the paperwork to Honda Finance with my excess mileage payment as simply a down payment and left me to deal with Honda Finance for the full amount. I assumed this was a clerical error that Lia Honda would fix and I visited the dealership 3 times in 2 months and the salesperson confirmed to me that he knew the excess mileage payment had been made. I called Honda Finance and they told me what the dealership had to do. I wrote to the General Manager by email and followed up by phone every day. I even found out the General Manager had instructed the salesperson not to deal with me and that “he would handle it.” I guess handling it meant ignoring my calls and emails. DON’T DEAL WITH LIA HONDA. They are not honest and once they get you to sign documents they ignore their customers. I thought that they were honest and straightforward. I was very wrong! More
I had a great experience buying my car. There were no gimmicks and Steve was very helpful, quick with responses, and was honest. I’m glad he was the one to help me through the process! Thank you! gimmicks and Steve was very helpful, quick with responses, and was honest. I’m glad he was the one to help me through the process! Thank you! More
I always have a great experience at LiaHonda in Brewster NY for my Honda CRV service! I find my service advisor John Ayala who I always try to get, honest and caring!! I’ve been servicing my car with them s NY for my Honda CRV service! I find my service advisor John Ayala who I always try to get, honest and caring!! I’ve been servicing my car with them since I purchased it 6 years ago and am always a satisfied customer! John is my favorite! Sincerely Marilyn R, Danbury CT More
I have been a customer of Lia Brewster Honda for 21 years. I am very happy with service writer Kira Bueti and service manager Rob Benfari and the quality of service Honda offers. I got 243,000 miles on years. I am very happy with service writer Kira Bueti and service manager Rob Benfari and the quality of service Honda offers. I got 243,000 miles on my 2000 Accord and I wood not take my “new” 2014 Accord anywhere else to get serviced. More
I came in to get my CRV a oil change. Kira Bueti was the first person to greet me and told me my car would be ready in a hour. She was right and explained my paperwork before I left. Thank Kira for your hel first person to greet me and told me my car would be ready in a hour. She was right and explained my paperwork before I left. Thank Kira for your help. More
Both, Lia Honda and Lidian Nikolla (the sales person), were beyond excellent in dealing with me on this purchase. 'Excellent' is an understatement for my customer experience with Liidian Nikolla. Than were beyond excellent in dealing with me on this purchase. 'Excellent' is an understatement for my customer experience with Liidian Nikolla. Thank you both. Bhupendra Patel More
Michael Wedrogowski. is a delightfully pleasant gentleman to work with. We have been Honda owners since the early 70's. We just moved to this area and was introduced to Lia Honda in Brewster by o gentleman to work with. We have been Honda owners since the early 70's. We just moved to this area and was introduced to Lia Honda in Brewster by our son in law, and truly could not have been happier. From the moment we walked in the service was delightful. Michael was so helpful and all we had to do is pick the car we wanted and the rest was up to him. Walked in needing a car and went home in a brand new car. Thank you Michael Wedrogowski, it was a pleasure to have met you and thank you for all of the knowledgeable help you gave us. Joe A. More
Professional, helpful, and friendly service. Steve was extremely knowledgeable about each Honda model and that was very helpful to me in determining my needs for a new vehicle. Picking up my new Accord Sp extremely knowledgeable about each Honda model and that was very helpful to me in determining my needs for a new vehicle. Picking up my new Accord Sport was a breeze as well and the one on one tutorial got me on my way! Great customer service and experience! Thank you! More
I had a wonderful experience with Steve Zavatski who was patient and helped me with every detail of my new lease. He was very attentive and answered all my questions in detail, he took his time to take me t patient and helped me with every detail of my new lease. He was very attentive and answered all my questions in detail, he took his time to take me through all the paperwork and clarified what each was for which I found very comforting. I'm very happy with my new car but also with how easy he made this transaction for me. I went in today hoping for just some information and came out with a car. Thank you again for all you do Steve!! More
Judy Deems is great . I take my car into get service. I do the recommendations on my car. That is very important. I won't take my car anywhere else for work. Thank you Judy. do the recommendations on my car. That is very important. I won't take my car anywhere else for work. Thank you Judy. More