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Lia Honda Brewster

Brewster, NY

4.9
684 Reviews

899 NY-22

Brewster, NY

10509

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Showing 684 reviews

June 11, 2021

Takes forever to make appointments for them to fix their own recalls.. they say they're going to call you back but never do And then it's impossible to get a hold of them. More

by matt.lind3r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kira Bueti, Dan Haines, Jon Ayala, William Granata
Jun 17, 2021 -

Lia Honda Brewster responded

Although we are very disappointed in being the recipient of a less than favorable survey, I am grateful to you for taking the time to give us this very accurate and valuable feedback.  You can rest assured that appropriate adjustments are being made to both our processes and, training to our staff to avoid this in the future. I would hope that you would accept our sincere apologies and consider us in the future. I would look forward to serving you. Sincerely, Robert Benfari Service Manager

June 08, 2021

Brewster Honda always takes care of me! Their service is very thorough, yet never takes as long as i would expect. PLus... free donuts and cakes in the waiting room! Judy Deems took really good care of me. More

by ross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Deems
June 08, 2021

The entire process went very smoothly. Friendly and knowledgeable staff, particularly steve, answered all questions and concerns. I will do business at this establishment in the future and would recom More

by cappadonna1980
Recommend Dealer
Yes
Employees Worked With
Steve Zavatski
Jun 29, 2021 -

Lia Honda Brewster responded

Thank you for your 5-star review! Offering smooth and remarkable experiences is always our goal, and we are thrilled to hear that our team provided you with nothing less. We are so glad to have had this opportunity to do business with you, and we are certain that Steve and the rest of the team will continue to offer you nothing less than top-notch assistance in the future. We wish you the warmest congratulations on your new vehicle- on behalf of Steve and the entire team. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

June 05, 2021

Another great experience atLia Honda Brewster. Always smooth sailing, job done right and in a timely manner. Ask for Nick Pogact, he is the best. More

by Jimmyz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Pogact
June 04, 2021

My Honda needed ac service, Jon Ayala coordinated the ordering of the part, called me when the part was in, and scheduled me within 4 days. I was told it would take 2 hours, and it was finished and read More

by philz78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Ayala
June 01, 2021

Excellent service on our first visit for my new CRV! Jon Ayala was both friendly and professional and got my car back to us in record time….thank you…we’ll definitely be having Lia Honda Brewster service ou More

by Mary F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Ayala
June 01, 2021

I Had an awesome experience with Brewster Honda. I am so happy with my new car and can’t wait to explore and enjoy it. looking forward to many many years with my new car. More

by jsudol926
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zavatski
May 30, 2021

I had my car in to service a push to start problem. They also found that I needed brakes and a tail light fixture was loose. A day or so later I found the start button was still not working. I went back and More

by Rmack1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Deems
May 29, 2021

It was a pleasure working with Steve and Lia Honda Brewster! This is the second vehicle I got from Lia Honda and the second time I worked with Steve. More

by rgopal10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zavatski
May 26, 2021

I have been working with Lia Honda for over 9 years. It is my 3rd Lease! Now my husband and I decided to buy our leased car and it was fast and easy. Our sales person, Mike the Leon took care of everything More

by Denise Izidorio
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike DeLeon
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