Lia Honda Brewster

Lia Honda Brewster responded

Thank you so much for your wonderful review! We are thrilled to hear that Steve provided you with A+ assistance and made your experience with us remarkable. He will be honored to hear of your recommendation and that you deeply valued his assistance. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! We hope to see you again when the time comes for your first service.

Lia Honda Brewster responded

Thank you so much for your excellent review! We are thrilled to hear that Robert continues to provide you with the high-quality service that you so much deserve. Offering smooth and remarkable experiences is always our goal, and we are thrilled to continuously meet your satisfaction. We are honored that you continue to confide in us for your automotive needs, and we hope to be of service to you for many years to come. We wish you the safest of travels until we meet again.

Lia Honda Brewster responded

Thank you so much for your positive review! It is an honor to have your confidence and loyalty, and we are thrilled that our team continues to offer you nothing less than 5-star assistance. Mike will be delighted to hear that you valued his assistance during your visit. Congratulations on your new Honda CRV- on behalf of Mike and the entire team. We look forward to an opportunity to work with you again in the future.

Lia Honda Brewster responded

Gina, Thank you so much for your wonderful review! We are so glad that John provided you with 5-star assistance and got you and your automotive needs efficiently taken care of. Providing top-quality service is so important to us, and we are certain that Jon and the rest of the team will continue to offer you nothing less in the future. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

Lia Honda Brewster responded

Leslie, Thank you for taking the time to share this excellent review! Your safety and satisfaction are our utmost priorities, and we are thrilled to hear that Nick could put you at ease and get your automotive needs swiftly resolved. It is our pleasure to serve you in any way possible, and we will certainly provide you with nothing less than the 5-star service that you deserve in the future. We wish you the safest of travels- on behalf of Nick and the entire team.

Lia Honda Brewster responded

Although we are very disappointed in being the recipient of a less than favorable survey, I am grateful to you for taking the time to give us this very accurate and valuable feedback.  You can rest assured that appropriate adjustments are being made to both our processes and, training to our staff to avoid this in the future. I would hope that you would accept our sincere apologies and consider us in the future. I would look forward to serving you. Sincerely, Robert Benfari Service Manager

Lia Honda Brewster responded

Thank you for your 5-star review! Offering smooth and remarkable experiences is always our goal, and we are thrilled to hear that our team provided you with nothing less. We are so glad to have had this opportunity to do business with you, and we are certain that Steve and the rest of the team will continue to offer you nothing less than top-notch assistance in the future. We wish you the warmest congratulations on your new vehicle- on behalf of Steve and the entire team. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.