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Lia Honda Brewster

Brewster, NY

4.9
684 Reviews

899 NY-22

Brewster, NY

10509

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Showing 684 reviews

August 24, 2021

The sales team at Lia Honda of Brewster was exceptional in our pursuit of a new vehicle. Test drove a few models and we were not pressured to buy either of them. Steve was our sales person and he did the More

by jason_suby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank , Steve Zavatski, Norman Horne
Aug 25, 2021 -

Lia Honda Brewster responded

Jason, We greatly appreciate you taking the time to leave us this wonderful review and recommendation! We are so glad that Steve, Frank, and Norman provided you with exceptional care and made your buying process a 5-star experience! It is our pleasure to assist you in any way possible. We wish you and your family the warmest congratulations on your new vehicle- on behalf of the entire team!

August 23, 2021

I purchased a 2021 CRV EX-L with the professional help of Steve Zavatski. He worked to make this an effortless car buying experience. Steve and the team are real xxxxxxand care about the customer. More

by lfarin23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zavatski
Aug 24, 2021 -

Lia Honda Brewster responded

Thank you for taking the time to leave Steve this excellent review! We greatly appreciate the opportunity to work with you, and we are so glad that Steve provided you with a seamless and exceptional experience. It is our pleasure to assist you in any way possible. We wish you the warmest congratulations on your new 2021 Honda CRV EX-L- on behalf of the entire team! We hope to see you again when the time comes for your vehicle's first service.

August 18, 2021

Kevin Feldman was incredibly helpful. He looked back at my records to see exactly what my car needed and didn't need. I really appreciated that! More

by JENNIFER C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Feldman
Aug 18, 2021 -

Lia Honda Brewster responded

Jennifer, We greatly appreciate you taking the time to leave Kevin this wonderful review. Providing thorough and efficient services is so important to us, and we are so glad that Kevin's efforts met your satisfaction. We hope to see you again the next time you are in need of automotive service. Take care!

August 17, 2021

Worst experience I have had at a dealership. AJ was very rude and the manager Norman was just as rude. I work in customer service, and you do NOT treat your customers as I was treated. I went into lia of Br More

by BM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
AJ , Irene Powell, Norman Horne
Aug 23, 2021 -

Lia Honda Brewster responded

We are sorry for your unfavorable experience. Unfortunately, there are circumstances where we are unable to come to an agreement on the terms of a sale, and under these circumstances our potential customers may consider searching elsewhere. But under no circumstance should we consider accepting an unfavorable offer due to the threat of a negative survey. Norman Horne General Sales Manager Lia Honda of Brewster

August 13, 2021

Thanks for everything Kevin Feldman, really appreciated, you did the best!! More

by Lorenapriani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin feldman
Aug 13, 2021 -

Lia Honda Brewster responded

Lorena, We greatly appreciate you taking the time to leave Kevin this 5-star review! He will be honored to know that you deeply valued his service! Please drive safely and do not hesitate to let us know how he and the team may be of further assistance to you in the future.

August 10, 2021

Chris Larson went above and beyond getting me the perfect Honda CR-V. He even had the bumper painted because there was a little scratch I didn’t like. He delivered as promised More

by Chrisbillar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Larson
Aug 11, 2021 -

Lia Honda Brewster responded

Chris, Thank you so much for leaving Chris this wonderful review! We are so glad that he provided you with exceptional care throughout your visit! It is our pleasure to assist you in any way possible. We wish you congratulations on your new Honda CR-V- on behalf of Chris and the entire team! Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future.

August 09, 2021

Kira Bueti was very professional in assisting me with my scheduled maintenance for my Honda CRV. She reviewed my past service appointments and advised me of the appropriate service needed. She was very help More

by Melodymaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kira Bueti
Aug 10, 2021 -

Lia Honda Brewster responded

Melody, We are so glad that Kira provided you with A+ service and got your automotive needs efficiently taken care of! She will be honored to know that you deeply valued her assistance. We wish you the safest of travels, and we hope that you continue to choose us for all of your future automotive needs!

August 07, 2021

Our salesman was Corey Hayes. He was very friendly, pleasant and accommodating. Would use him again. However the manager quoted a monthly price that was wonderful. But then realized he made a mistake. More

by Digby2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Hayes
Aug 16, 2021 -

Lia Honda Brewster responded

Hello, Thank you for sharing your experience with us and delighted to hear that Corey was such a big help during your sales visits. I am very happy that we were able address your concerns and do apologize for the miscommunication on the price. If you still have questions, please contact us at the dealership. Thank you, Norman Horne General Sales Manager Lia Honda of Brewster

August 07, 2021

Phil Giordano assisted me when I brought my Honda CRV in for an oil change and he was very professional and very helpful. I had a good experience and will be bringing my vehicle back for future servicing. More

by Laeb1120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Giordano, Jon Ayala
Aug 10, 2021 -

Lia Honda Brewster responded

Laurie, We greatly appreciate you taking the time to leave Phil this excellent review! We are so glad that he provided you with 5-star service and made your experience an all-around success. It is our pleasure to serve you and your automotive needs in any way possible. We wish you safe travels, and we look forward to providing you with our best care in the years to come!

August 07, 2021

Smooth sailing, process was fast and professional and Steve was able to get me the car I wanted in the color I wanted! Thanks Steve More

by sebrugger845
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zavatski, Robert Schneider
Aug 10, 2021 -

Lia Honda Brewster responded

Thank you so much for your positive review! Providing a seamless and exceptional experience is always our goal, and we are so glad that Steve's efforts met your satisfaction! It is our pleasure to assist you in any way possible. We wish you the warmest congratulations on your new vehicle- on behalf of Steve and the entire team! We hope to see you again when the time comes for your vehicle's first service.

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