Lia Honda Brewster
Brewster, NY
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The sales team at Lia Honda of Brewster was exceptional in our pursuit of a new vehicle. Test drove a few models and we were not pressured to buy either of them. Steve was our sales person and he did the in our pursuit of a new vehicle. Test drove a few models and we were not pressured to buy either of them. Steve was our sales person and he did the best to ensure he understood our needs and matched up our needs with potential models. Financing was not an issue and we had a great experience with Frank. Pick up was super easy and timely. We walked away from Lia Honda smiles and know buyers’ anxiety, except for what will be caused by our teenager driving this vehicle. Would highly recommend! Special shout out to Norm for leading a great team! More
I purchased a 2021 CRV EX-L with the professional help of Steve Zavatski. He worked to make this an effortless car buying experience. Steve and the team are real xxxxxxand care about the customer. Steve Zavatski. He worked to make this an effortless car buying experience. Steve and the team are real xxxxxxand care about the customer. More
Kevin Feldman was incredibly helpful. He looked back at my records to see exactly what my car needed and didn't need. I really appreciated that! my records to see exactly what my car needed and didn't need. I really appreciated that! More
Worst experience I have had at a dealership. AJ was very rude and the manager Norman was just as rude. I work in customer service, and you do NOT treat your customers as I was treated. I went into lia of Br rude and the manager Norman was just as rude. I work in customer service, and you do NOT treat your customers as I was treated. I went into lia of Brewster to purchase a car. NOT to only look. AJ was very nasty to me after I was quoted a price over the phone from Irene. This woman quoted me what is listed on the website. Wouldn’t you think she wasn’t wrong? Nope this dealership is selling there cars 1200 over listed price on the website. I was called a liar and that Irene didn’t quote me that. NORMAN the so called manager of this place, said that they have to change the website and tried to smooth talk me into doing what he can to help. Long story short he wouldn’t match my trade in value that I had gotten from another dealer. He didn’t try, he told me to go back to them and pushed me out the door. I didn’t think business would push customers to go buy elsewhere. I WILL not give him my money. This was the worst experienced I have ever had trying to buy a car. Don’t buy from them. They are crooks and have horrible customer service. More
Chris Larson went above and beyond getting me the perfect Honda CR-V. He even had the bumper painted because there was a little scratch I didn’t like. He delivered as promised Honda CR-V. He even had the bumper painted because there was a little scratch I didn’t like. He delivered as promised More
Kira Bueti was very professional in assisting me with my scheduled maintenance for my Honda CRV. She reviewed my past service appointments and advised me of the appropriate service needed. She was very help scheduled maintenance for my Honda CRV. She reviewed my past service appointments and advised me of the appropriate service needed. She was very helpful and friendly and the process was quick and efficient. Thank you for a positive experience, Kira! More
Our salesman was Corey Hayes. He was very friendly, pleasant and accommodating. Would use him again. However the manager quoted a monthly price that was wonderful. But then realized he made a mistake. pleasant and accommodating. Would use him again. However the manager quoted a monthly price that was wonderful. But then realized he made a mistake. The car was our daughters first one. She was very upset with the error. More
Phil Giordano assisted me when I brought my Honda CRV in for an oil change and he was very professional and very helpful. I had a good experience and will be bringing my vehicle back for future servicing. for an oil change and he was very professional and very helpful. I had a good experience and will be bringing my vehicle back for future servicing. Laurie More
Smooth sailing, process was fast and professional and Steve was able to get me the car I wanted in the color I wanted! Thanks Steve Steve was able to get me the car I wanted in the color I wanted! Thanks Steve More