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Lia Honda Brewster

Brewster, NY

4.9
684 Reviews

899 NY-22

Brewster, NY

10509

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Showing 684 reviews

December 06, 2022

Very happy to continue to have my Accord serviced at Lia Honda - services is always great. Chris Grasso was extremely helpful when I brought my car in, explaining what I needed to prepare my car for the wi More

by secretary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grasso, Kira Bueti
Dec 06, 2022 -

Lia Honda Brewster responded

Secretary, thanks for letting us know how satisfied you were with the accommodating service visit provided to you by Chris! We're happy his help left you prepared for Winter driving. Thank you for continuing to choose Lia Honda!

November 11, 2022

Lia Honda is always willing to help. I went in once with a "low tire pressure" light on and they quickly checked all the tire pressure and shut off the warning light for me! I did not ha More

by Mary D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Feldman
Nov 11, 2022 -

Lia Honda Brewster responded

Hi, Mary! Thanks so much for stopping by to share positive feedback about Kevin and our service team. It's very important to us that our guests and their vehicles are treated to thorough service that gets you safely back on the road in a timely manner. We're pleased Kevin made that happen for you and your Honda and we look forward to seeing you on your next visit with us. Thank you for recommending Lia Honda!

November 09, 2022

After my 2021 CRV with less than 10000 miles died as I was getting off highway Sunday afternoon. AAA towed the car to Lia. I spoke to Kira Bueti early that Monday to let her know reason car was there. Sh More

by cammac3358
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kira Bueti
Nov 10, 2022 -

Lia Honda Brewster responded

We can appreciate the stressful situation you were in with your CRV giving out suddenly. We're grateful it was towed to us and that Kira took it upon herself to test it out. It's very important to us that our guests' safety and satisfaction are prioritized, each visit. Please don't hesitate to call us if Kira and the team may ever assist you again. It would be our pleasure!

November 08, 2022

I have used many advisors, and they all are great! Kevin Feldman was the latest advisor, and as always Lia Honda in Brewster service department is the best!! More

by DM1289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Feldman
Nov 09, 2022 -

Lia Honda Brewster responded

That's great news! We're delighted all of Lia Honda's service advisors have taken such good care of you, including your latest experience with Kevin. It's really important to us that our guests and their vehicles are always treated to reliable, convenient service, so we're glad this has been the case for you. Please let us know if there is ever anything else Kevin and the team may do for you. It would be our pleasure!

November 04, 2022

I would like to thank Lia Honda, Christopher Larson, and the whole Honda Team for their professionalism and support during my recent car leasing experience. Your efforts were truly appreciated. More

by Marybenes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Larson
Nov 04, 2022 -

Lia Honda Brewster responded

Mary, Thank you for writing the wonderful review! We are happy to hear of your satisfaction during your visit with Chris Larson. We look forward to the opportunity to assist with any service your Honda might need in the future.

October 31, 2022

My service advisor, Chris Grasso, was helpful in coordinating my oil change. My only disappointment was that although I had more than $90 in Lia Rewards cash, I couldn't use it if I used a coupon s More

by Phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Grasso
Nov 04, 2022 -

Lia Honda Brewster responded

Phil, Thank you for taking the time to share your experience. We are pleased to know that Chris Grasso has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

October 29, 2022

I purchased my now 18 yr old Honda Accord at Lia Honda and have never had it serviced any where else. Jon Ayala was my service advisor last week. He explained every service procedure my car needed in de More

by dianne332
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Ayala
Oct 31, 2022 -

Lia Honda Brewster responded

So nice to see a 5-star review from you, dianne332! We're so happy your experience was accommodating and attentive, thanks to Jon's efforts. We want all of our guests to be aware of the condition of their vehicles in order for them to be safe and make informed decisions. We sincerely appreciate your patronage for all these years and look forward to serving you and your Accord the next time it needs anything. Thank you for choosing Lia Honda!

October 28, 2022

Anthony Esemplare did a terrific job helping us find the best car to meet our needs. He worked thru all the financial alternatives with us. I would highly recommend Anthony to anyone looking for a Honda More

by BP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Esemplare and Corey Hayes
Oct 31, 2022 -

Lia Honda Brewster responded

That's wonderful news! Thanks for sharing your 5-star review of Anthony and congratulations on getting the perfect car for you! We're delighted with how happy you were having Anthony at your service. Your complete satisfaction means everything to us. The whole team wishes you happy driving and the safest of travels for many years to come. If you ever have any questions or needs, please feel free to give us a call. Until we meet again, enjoy the new ride!

October 24, 2022

Kira Bueti is by far the first person I feel was genuine and helpful. She got my car ready in the time I needed without any attitude. First time ever. Ask for Kira More

by tile maven
Recommend Dealer
Yes
Employees Worked With
Kira Bueti
Oct 26, 2022 -

Lia Honda Brewster responded

Hi, Tile Maven! So nice to see your 5-star review of Kira. We're happy to know she made sure you were well taken care of and your vehicle was ready to safely return to the road in a timely manner. We sincerely appreciate your business and look forward to making your next visit just as great. Thank you so much for choosing Lia Honda!

October 12, 2022

I recently had my car serviced at Lia Honda, Brewster, and has the pleasure of working with Rob Benfari, the Service Manager. I cannot begin to describe my overall satisfaction with Mr. Benfari. Rarely More

by DavidS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Benfari
Oct 13, 2022 -

Lia Honda Brewster responded

We could not have dreamed up a better, more deserving review for Rob than yours, David. We're absolutely delighted to know how outstanding your service visit was with Rob at the helm. We'd love to continue providing you and your vehicles with such service, so please don't hesitate to give us a call whenever we may assist you again. Thanks so much for the review!

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