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Lia Honda Brewster

Brewster, NY

4.9
675 Reviews

899 NY-22

Brewster, NY

10509

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Showing 675 reviews

July 03, 2023

John Ayala has good above and beyond as usually to explain details about my upcoming service on my Honda CRV. John is an asset to the company and hope there are more people in this world like John. Ve More

by dmayes92953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Weiss, Rob Benfari, Kira Bueti, Jon Ayala, Chris Grasso, Kole Verner, Kevin Feldman
Jul 06, 2023 -

Lia Honda Brewster responded

Dennis, thanks for stopping by to share some thoughtful feedback on your trusted service advisor, Jon. We truly appreciate your business and your kind words that encourage our whole team. We hope you will continue to choose Lia Honda for all of your automotive needs!

July 01, 2023

Jon Ayala most attentive and informative as always. All involved outstanding and completed as promoised More

by dchiapperino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kira Bueti, Jon Ayala, Corey Hayes
Jul 06, 2023 -

Lia Honda Brewster responded

Thanks for sharing your 5-star review of Jon and our service team! We're glad they worked together to make sure you and your Honda were well taken care of. Please don't hesitate to call when Jon and our advisors at Lia Honda may assist you again. It's always our pleasure!

June 30, 2023

They always go out of their way to take care of my needs! Jon Ayala is outstanding! More

by Jcdeserre
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rob Benfari, Kira Bueti, Jon Ayala
Jul 06, 2023 -

Lia Honda Brewster responded

Thank you for stopping by to share some positive feedback on Jon! Your complete satisfaction is our highest honor. We know Jon will appreciate your kind words, and we hope to make your next service visit with him just as superb!

June 28, 2023

Very clean and inviting. Everybody is very friendly and welcoming yeah it was very nice and everybody More

by mfdh2000
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Barry Weiss
Jun 29, 2023 -

Lia Honda Brewster responded

Wonderful! Thanks for letting us know how pleased you were with our dealership team! We're delighted your experience was pleasant and inviting. We wish you all the best in your travels to come, from all of us at Lia Honda!

June 28, 2023

I brought my 2019 Honda in for an A/C check at Lia Honda as it wasn’t blowing cold. Jon Ayala, my service rep said they found an a/c hose leak. I brought it in for the day and it was repaired. Jon is such More

by ms.cookie1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jon Ayala
Jun 29, 2023 -

Lia Honda Brewster responded

Ms. Cookie, thanks for letting us know how pleased you were with this exceptional service visit provided by Jon! We hope you'll give us a call the next time our service team may help you with anything. Have fun on your vacation!

June 28, 2023

Michael Tolliver was fantastic to deal with. He was extremely knowledgeable and very thorough. Made the car buying process easy and painless from start to finish. More

by junger84
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Tolliver
Jun 28, 2023 -

Lia Honda Brewster responded

Thanks so much for your awesome feedback on Michael! We're thrilled you had a painless and pleasant dealership experience with his support and guidance. Congrats on the pre-owned VW! We hope you love it, and we wish you all the best in your summer travels, from everyone at Lia Honda!

June 22, 2023

Thank You to Kira Bueti, as usual you made coming in for service very pleasant. Also, your estimated time was on target as promised. More

by jbilardi139
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kira Bueti
Jun 22, 2023 -

Lia Honda Brewster responded

Thanks a lot for the positive feedback on Kira! Your complete satisfaction is our top priority, so we're pleased Kira made sure her communication was accurate and your visit was pleasant. We'll see you at your next appointment!

June 19, 2023

Kira Bueti is an excellent Service Advisor. She is very professional and knowledgeable. I would highly recommend Lia Honda Service department in Brewster. More

by Kevind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Benfari, Kira Bueti, Jon Ayala, Chris Grasso
Jun 21, 2023 -

Lia Honda Brewster responded

Kevin, thanks for the positive feedback on Kira! We're so happy her support and expertise has been so valuable to you. We hope you'll continue to choose Lia Honda for all of your automotive needs!

June 18, 2023

Excellent and professional service advisors. Service manager was engaging and answered all questions I had in details. More

by cappo35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Benfari, Kira Bueti
Jun 19, 2023 -

Lia Honda Brewster responded

Thanks for letting us know how satisfied you were with this service visit! Your complete satisfaction is the reason behind everything we do, so we're happy our team provided you with excellent communication. Looking forward to ensuring the same circumstances at your next appointment!

June 15, 2023

Kira Bueti is an ourstanding service representative. She has great customer relations skills as well as technical knowledge and understanding of services required. She is very understanding and carefull More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kira Bueti
Jun 16, 2023 -

Lia Honda Brewster responded

Joe, thank you for taking a moment to share positive feedback on your trusted service advisor, Kira! We're delighted her assistance was attentive and informative. We graciously await our next appointment with you!

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