
Lia Honda Brewster
Brewster, NY
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We brought our 2019 Passport to Lia to correct a problem that occurred after a recall repair on the fuel pump. I was anticipating an argument from Lia to get the problem corrected. The service techician I that occurred after a recall repair on the fuel pump. I was anticipating an argument from Lia to get the problem corrected. The service techician I dealt with Frank Contorno was very helpful. He had said they would analyze the issue and I may be responsible for the repairs. Frank called me after their inspection and told me that the repair would be completely free of charge and would be done that day. I was called and went to pick up my car all repaired. What I thought was going to be a major headache ended up being an almost pleasant experience. I feel that the way Frank Contorno handled this issue was exemplary and we left Lia Honda feeling like our problem was properly and promptly corrected. More
While the salesman was great, the dealership added extra packages (such as ceramic) to my purchase without even telling me. These were products I did not want yet if they practically forced them down my thr packages (such as ceramic) to my purchase without even telling me. These were products I did not want yet if they practically forced them down my throat. Fortunately, I noticed these while signing and had it removed but it left a very sour taste in my mouth making it very difficult to recommend this dealership. More
My advisor Lashawn Scatliffe was excellent with handling my needs with my car. When I come back he would be the one I want to have handle my car needs. my needs with my car. When I come back he would be the one I want to have handle my car needs. More
Lia Honda of Brewster is a very customer oriented dealership. They are set up to make it easy for Honda shoppers to work with a salesperson. Service customers have a large modern facility for servici dealership. They are set up to make it easy for Honda shoppers to work with a salesperson. Service customers have a large modern facility for servicing their vehicle. The Lia personnel are all pleasant to deal with. My own experience with service advisor Kole Verner made me happy that I had purchased my new Civic at Lia. He is friendly and professional and very knowledgeable of the model vehicle you are having serviced there. He was a pleasure to work with. More
Kole Verner the service advisor at this location is the best ! He gives the best customer service expierence. Everytime I come to get my vehicle service he always has a smile on his face with a great attit best ! He gives the best customer service expierence. Everytime I come to get my vehicle service he always has a smile on his face with a great attitude and is willing to help with all questions ! 5 Stars :) More
Duane Spencer was our salesman at Lia Brewster. He was knowledgeable about the vehicle we wanted and listened to our concerns. There was no pressure and he made us feel comfortable throughout our b He was knowledgeable about the vehicle we wanted and listened to our concerns. There was no pressure and he made us feel comfortable throughout our buying experience. When we picked up the vehicle, he took the time needed to explain all the features. I would definitely recommend him to friends and family that may be interested in purchasing a Honda. More
Chris Larson my salesman at Lia Brewster was very influential in my deciding to purchase a new Civic hatchback there. He was extremely knowledgeable of the product and very patient and helpful with a influential in my deciding to purchase a new Civic hatchback there. He was extremely knowledgeable of the product and very patient and helpful with all of my questions. I appreciate his attention to detail in making this deal happen. More
John Landry went above and beyond to help and explain all the questions we had about the operation of the car , we would recommend him to any one looking to buy a Honda the questions we had about the operation of the car , we would recommend him to any one looking to buy a Honda More
We had a great experience with salesman Duane Spencer . Duane was honest about the pricing and answered all questions. Our experience was stress free ,professional and overall one of the best car buying exp Duane was honest about the pricing and answered all questions. Our experience was stress free ,professional and overall one of the best car buying experiences we have had. We would highly recommend Duane Spencer to purchase a vehicle from. More
Anthony (AJ) Esemplare went above and beyond helping my dad and I purchase 2 new vehicles at the end of our current leases. I was able to purchase my dream SUV (2025 Honda CR-V Hybrid Sport) and keep the p dad and I purchase 2 new vehicles at the end of our current leases. I was able to purchase my dream SUV (2025 Honda CR-V Hybrid Sport) and keep the payments under my max. I had just had emergency surgery and was home recuperating and I was able to do all of this from my phone with my dad in office for me. This made a rough recovery a lot happier. AJ was very friendly and knowledgeable, and my car buying experience was a 10/10. Thank you AJ for helping us! We will be repeat customers! More