Lia Honda Albany

Just bought my 5 car from Lia Honda ---- as always a awesome experience and a great price. I will contiune to use Lia for all of my services needs and for any cars I purchase in the future. awesome experience and a great price. I will contiune to use Lia for all of my services needs and for any cars I purchase in the future. More

This is the second time I have worked with Phil to purchase Honda's for my teenagers. He is great, and always has a big smile when he greets you. I am tough when it comes to sales and I expect a lot, purchase Honda's for my teenagers. He is great, and always has a big smile when he greets you. I am tough when it comes to sales and I expect a lot, and I hate feeling pressured. Phil makes you feel very comfortable, while being able to answer all your questions. He is very patient and works with you until you are sure about the car you want. Phil was very attentive to my needs, he showed me several cars even though I had one pretty much picked out. He even told me about cars that were coming in that week so I felt no pressure to buy any car in particular. Phil is very knowledgable about the used car inventory, he remembers the previous owners in some cases. If you tell him what your looking for, he will find the right vehicle for you. If you are shopping for a new Honda, Lia is the best place to go and Phil knows the whole Honda line very well. I highly recommend the Lia dealership in Colonie, especially. If you want to find a used or new car, I would ask for Phil and I know you will have a positive experience. Since I have bought my last 2 vehicles at Lia and can also say that the dealership works well as a team. You get to know all the employees in the process. George the sales manager is hands on and friendly, Fred in the finance department work to get me a great loan rate, which I very much appreciate, and finally Mike Castren, a manager and controller is always available to help. If you really love a vehicle, they will work as a team to get you what you want. This is an A+ business, professional, courteous, and willing to help. I would not go anywhere else. Sincerley, TC Daly 1/31/2012 More

Greeted at the door with a cordial welcoming. Told him what type of car I was looking for. To my suprise he had a car in stock that I knew it was what I wanted. We talked about pricing and trade-in. Ma what type of car I was looking for. To my suprise he had a car in stock that I knew it was what I wanted. We talked about pricing and trade-in. Mark was very professional and never pressured us in making any decisions. We purchased the car. A gentleman on staff reviewed with me some of the features of the car. All paper work was explained to me and well organized. It was a comfortable experience. I recommend Lia Honda dealership. More

Great Dealership. Great customer service. Very easy to work with. Dealership was very friendly with not pushing salesmen. They listen to me and work with me on what my needs were. work with. Dealership was very friendly with not pushing salesmen. They listen to me and work with me on what my needs were. More

Traded in a CR-V for a new CR-V. They offered me a very fair price on my trade. I got a very good Rate. Mark in sales, and Scott in financing were very up front and honest. The lot was very busy, but they fair price on my trade. I got a very good Rate. Mark in sales, and Scott in financing were very up front and honest. The lot was very busy, but they still managed to get me in and out quickly without rushing. I wish I could have knocked the price down a little, but they made up for it with their trade in offer. Overall, a very positive experience! More

The sales people were friendly and accommodating. Carl The sales people were friendly and accommodating. Carl was very helpful and gave us detailed information on the Honda Civic. He was easy to work The sales people were friendly and accommodating. Carl was very helpful and gave us detailed information on the Honda Civic. He was easy to work with and so was the manager. Our experience with Carl and the dealership was very satisfactory and would consider buying a Van in the future. Thank you. More

I read quite a bit of the reviews regarding Lia Honda. I can see how the negative reviews can occur however, I also see the positive see side of Lia. I consider myself a "car guy", pretty informed and knowl can see how the negative reviews can occur however, I also see the positive see side of Lia. I consider myself a "car guy", pretty informed and knowledgeable. I have bought four cars from them, '04 accord, '07 ridgeline, '07 accord, '12 accord. The main reason I go there is price. I also like the pull-in service area. Although the labor rates are ridiculously expensive. I am very upfront with the sales person. I tell them what I am looking for, what I want to pay. I also make it clear that I am not afraid to take my business elsewhere. My wife says it's little embarrassing. I tell her we are not here to make friends we are here to buy a car. When I bought my '04 Accord EX it took 3 days of negotiotating. Yes, way too long but I got an unbeatable deal on a car when I wasn't in the market to buy. The Ridgeline which was a lease, took about 10 minutes. Very fast. They dropped $5,000 off the sticker immediately. I told them that I was leaning towards a Toyota Tacoma. Here is where you have to read the FINE PRINT. The sales person told me that I could incur $1,500 worth of damage and not be charged. That wasn't completely true. You are allowed 3 individual scratches, dings or dents that must be able to be covered by a credit card and each one must cost less then $500 to repair. Hence the $1,500. So when a lady backed into my truck and did $1,100 worth of damage I did not have it fixed. When I went to turn it in I was told I was going to be charged for it. I refused to pay claiming that I was given bad information at time of purchase. Shame on me for not reading the fine print and for taking someone else’s word. After several weeks of back and forth with Honda not Lia I agreed to pay just $166 for the damage. The '12 Accord I just bought in December of 2011. Sticker was $28,325. I paid $25,210. I probably could of paid a little less or had some extras thrown in but I was happy with this price. The bottom line is all dealers are in business to make money not friends. Know what you want and what you want pay. Yes sometimes the sales person can ruin a dealers reputation but, that’s our fault as the buyers, for not complaining and getting that person fired. The reason I am giving Lia all 4's is because 4.9 is not an option and to be a 5 would take a litte more then a good price and a pretty smile. More

On a very rainy day, I walked into Lia with a mission, to buy a CRV. Thanks to everyone's courtesy and interest, I got what I wanted and a good deal on my trade-in. Carl was very helpful, understood my crit buy a CRV. Thanks to everyone's courtesy and interest, I got what I wanted and a good deal on my trade-in. Carl was very helpful, understood my criteria. My reason for going to LIA in the first place was word of mouth from friends and family, my reason for staying with LIA will be their continued courtesy and interest in my needs and those of my new CRV. More

These people are liars and scam artists. They tricked me into purchasing a car for more than what it was worth. I was turning in a lease that I decided to buy. They told me that I was not entitled to buy th into purchasing a car for more than what it was worth. I was turning in a lease that I decided to buy. They told me that I was not entitled to buy the car for the residual value because I went over the miles when I leased it, so I had to pay that penalty whether I turned in the lease or purchased it. This is a complete lie and I have been told by another dealership that I was scammed. Do not deal with Lia the liars. More

Recently leased a 2011 cr-v ex-l nav and 2011 accord se. After a little back and forth with prices and the accessories I got the car/suv i wanted at the price I wanted. Almost went to another dealer but the After a little back and forth with prices and the accessories I got the car/suv i wanted at the price I wanted. Almost went to another dealer but they made good on the monthly payments and throwing in the mud guards, floor liners and trunk liners (which they really didn't want to do) but if you stick to your demands and don't back down you get what you want. Wayne is a great guy and I highly recommend him. When you go sign the lease the packages they push are nice thought but we all know it's not worth it, even the service plan, throughout your lease your oil needs to be changed around 5k so 7 times do the math.... I didn't get any of there packages and paid out of pocket for the tire rotation and oil change, saving about $150 over the lia maintenance plan. More