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Lia Chrysler Jeep Dodge Ram

Schenectady, NY

Overview
Reviews
Vehicles
4.9
549 Reviews
Call Dealership (518) 631-2197
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2110 Central Ave

Schenectady, NY

12304

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Showing 549 reviews

October 02, 2023

I'm very happy with the service dept. The people are friendly and knowledgeable. The waiting area is comfortable.. More

by jxcavating
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Charron
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Oct 03, 2023 -

Lia Chrysler Jeep Dodge Ram responded

Thank you for your positive review! Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. We hope to see you again the next time you are in need of automotive service!

September 25, 2023

My service advisor Brian Charron was very cordial All of my service needs were met in a timely manner Very satisfied More

by sando1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Charron
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Sep 26, 2023 -

Lia Chrysler Jeep Dodge Ram responded

Sando, thank you for recognizing Brian's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time the Lia CJDR team may serve you. Safe travels until then!

September 18, 2023

Service writer was knowledgeable and understanding of my service that needed to be done and kept me updated More

by DGERDING1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle Demarco
Report | Print
Sep 19, 2023 -

Lia Chrysler Jeep Dodge Ram responded

We're delighted to hear that! Thank you for letting us know how pleased you were with your service advisor's assistance during this visit. We wish you the safest of travels until we may be of service to you again!

September 05, 2023

Always courteous and polite. Offer good suggestions for maintenance and any repairs are well explained. Jared Pott has been there several years and is knowledgeable, helpful and More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Pott, Freddy Estrada, Alyx Gonch
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Sep 06, 2023 -

Lia Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us, Mary! Nothing means more than your safety and satisfaction, so we're pleased Jared did everything he could to ensure your needs were met. Thank you for continuing to choose Lia CJDR for your automotive needs!

Sep 07, 2023 -

Mary responded

He is an asset to your service center!

August 23, 2023

The team at Lia exhibited excellent customer service and professionalism. Vinny Notaro in sales was excellent with a non-pushy approach which is a huge positive for me. I would not hesitate to shop there i More

by Mat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny "BOBO" Notaro
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Aug 23, 2023 -

Lia Chrysler Jeep Dodge Ram responded

Mat, thanks for the positive feedback on Vinny! We're delighted you enjoyed a pleasant and support dealership visit with his assistance. We graciously look forward to being of service to you again some day!

August 13, 2023

Satisfied they were as helpful as could be polite as timely as possible and considerate to my needs More

by gwestphal51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Christian , Freddy Estrada, Gabrielle Demarco
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Aug 14, 2023 -

Lia Chrysler Jeep Dodge Ram responded

Thank you for letting us know how happy you were with the service our team provided for you! Your total satisfaction is our top priority, so we're glad your Jeep was well taken care of in a timely manner. We look forward to working with you again!

August 03, 2023

Very accommodating and clean waiting area. Thinks about clients of all ages providing entertainment and refreshments. Very rare to see nowadays. More

by jlaw1087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle Demarco
Report | Print
Aug 03, 2023 -

Lia Chrysler Jeep Dodge Ram responded

We're so happy you enjoyed a comfortable service visit! We sincerely appreciate your business as well as your acknowledgment of the high quality experience our team provided for you. We'll see you at your next appointment!

August 03, 2023

Javon Nelson, who I met with was nice, informative and helped me find the right car for my needs. More

by Holly Green
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javon Nelson
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Aug 04, 2023 -

Lia Chrysler Jeep Dodge Ram responded

Thanks so much, Holly! We're glad Javon provided you with a very accommodating and supportive dealership experience. We certainly hope to work with you again some day, and wish all the best until then, from everyone at Lia CJDR!

August 02, 2023

Recently I brought my car to the dealership and met a new service advisor, Brian who was a nice and helpful person to get my car done right in timely manner. More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Boston
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Aug 02, 2023 -

Lia Chrysler Jeep Dodge Ram responded

Johnny, thanks for taking a moment to give credit to Brian for taking such great care of you and your vehicle! Please don't hesitate to reach out when Brian and the Lia CJDR team may assist you again. It's always our pleasure!

July 30, 2023

Was very helpful and extremely fast, and will always go back to this dealership for all my services. More

by travisschultz8275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Estrada
Report | Print
Jul 31, 2023 -

Lia Chrysler Jeep Dodge Ram responded

Thanks so much for your kind review! We truly appreciate your business, and we're pleased to know our service team handled your visit with great care and a sense of urgency so the work was completed in a timely manner. Safe travels until we see you at your next appointment!

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