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Lia Chrysler Jeep Dodge Ram

Schenectady, NY

4.9
542 Reviews

2110 Central Ave

Schenectady, NY

12304

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Showing 542 reviews

September 02, 2020

Once again I was there for service. Patrick Myrie is my service adviser . I only deal with him. Extremely helpful all the time. .Thankyou P.M More

by Begs1373
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Evers, Patrick Myrie
Sep 04, 2020 -

Lia Chrysler Jeep Dodge Ram responded

Thank you for sharing this kind review with us. We appreciate your loyalty. Patrick will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your automotive needs!

August 25, 2020

Vinny was extremely knowledgeable and was able to get me the deal I was looking for! I also appreciated Mungi who kept checking in to ensure my time there was pleasant. More

by moosehead_776@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Mungi was awesome as well, Vinny "BOBO" Notaro
Aug 31, 2020 -

Lia Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We are pleased to hear that your experience with Vinny was so positive. We look forward to seeing you again when it is time for your next service.

August 19, 2020

Bought 4 cars from the Lia group. This dealership is by far the worst. Bought my car in 2018 and it only has 14,000 miles on it now. Notice a huge gash in my rotor, the rotor was almost completely gone. Th More

by josephblowers1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jared Pott
Aug 24, 2020 -

Lia Chrysler Jeep Dodge Ram responded

Dear Joe, Thank you for your feedback and we appreciate your loyalty. We are very sorry to hear that you didn't have a positive experience with our service department. I completely understand your frustration. I would like to speak to you regarding you experience. Please call me at (518)579-3300. Thank you, Chris Snyder General Manager Lia Chrysler Jeep Dodge RAM

Aug 25, 2020 -

josephblowers1970 responded

So the General Manager called me in regards to the review. Worst company to deal with. I highly recommend you buy a car not from the Lia Group. A 2 year old car and 14,000 miles and I had to replace the back rotors and brakes. They said rust caused it, really. I took it and had it repaired from a defect. They take no responsibility. I went to all the Lia groups and took multiple pictures of vehicles. All there vehicles have rust on the rotors. Its caused by the environment and from sitting. I will now lodge a complaint with the BBB. I ended the phone call when the General Manager was unprofessional when he said to me”sorry buddy I do not make the brakes. Is this a dealership anyone would want to do business with. To cut ties, I will now trade in my car. Bought 4 cars from Lia group and never again. Be very cautious dealing with them. Take pictures of the rotors and brakes, call them out on it.

August 18, 2020

Very easy to deal with. I hope the Zurich Shield that I am going to have done on my new truck is a good product. More

by robert_micklas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny "BOBO" Notaro, GABBY TIBBITTS
Aug 19, 2020 -

Lia Chrysler Jeep Dodge Ram responded

Robert, thank you for sharing your positive experience! We look forward to serving your automotive needs in the future.

August 09, 2020

I’m a repeat Lia customer. Bought two cars from Lia . Very happy with service/ parts Depts. Thanks Jim A. And Tom. Thanks again Lia. More

by Bmh52960
Recommend Dealer
Yes
Employees Worked With
James Almindo, Tom Evers, Patrick Myrie
Aug 10, 2020 -

Lia Chrysler Jeep Dodge Ram responded

We would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We look forward to seeing you in the future.

August 07, 2020

Colin at Lia Jeep was wonderful! He was so pleasant to work with and had everything. In perfect order! The sales manager Chris was great as well!! He jumped right in to find the perfect car for us! Great More

by Mryan197
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin, Chris Snyder
Aug 10, 2020 -

Lia Chrysler Jeep Dodge Ram responded

Thank you for your time and your kind review. We are pleased to hear that Colin was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service!

August 05, 2020

Patrick Muriel was super helpful. I couldn’t figure out how to make the time appear on the dashboard, and he took the time to find a way to do it. As always, service was cordial, professional and helpful. More

by Madison1
Recommend Dealer
Yes
Employees Worked With
Patrick Myrie
Aug 07, 2020 -

Lia Chrysler Jeep Dodge Ram responded

Madison, thank you for your very kind review. We are pleased to hear that your vehicle service experience with Patrick was so positive. We look forward to seeing you again when it is time for your next service.

August 03, 2020

So helpful. Service was great in letting me know what was wrong with my vehicle. Sales was helpful and understanding of my situation and really helped me find the perfect new car. More

by stroberta08
Recommend Dealer
Yes
Employees Worked With
Brandon Talar, Rob Filuta, Jared Pott
Aug 05, 2020 -

Lia Chrysler Jeep Dodge Ram responded

Thank you very much for sharing your experience with us. It is great to hear that you've found value in all aspects of our dealership and we appreciate your business. We look forward to seeing you next time you stop by!

July 31, 2020

My car needed wheel alignment and Jared took care of me, was very kind and helpful..preferred to take my car to Lia for service but would also preferred good deals or discount or coupons for service . thank More

by Anita
Recommend Dealer
Yes
Employees Worked With
Jared Pott
Aug 05, 2020 -

Lia Chrysler Jeep Dodge Ram responded

Anita, thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Thanks again!

July 31, 2020

Great communication. Very clean. Very friendly. Would recommend friends to go to the dealer for service. Dont go to the armory garage they sucks there More

by Drstone35
Recommend Dealer
Yes
Employees Worked With
Patrick Myrie
Aug 05, 2020 -

Lia Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

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