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Lia Chrysler Jeep Dodge Ram

Schenectady, NY

4.9
542 Reviews

2110 Central Ave

Schenectady, NY

12304

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Showing 542 reviews

November 03, 2020

Excellent experience, quick, no nonsense. Sales rep knowledgeable, reliable and efficient. Would return for future purchases. Only negative is the finance department did not return my call. More

by BU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Filuta
October 29, 2020

Fantastic! I've been coming to Lia's for along time. The people are just great! No pressure when ever we come in. The place is always neat and clean too. More

by Valerie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny "BOBO" Notaro, Jared Pott
Nov 02, 2020 -

Lia Chrysler Jeep Dodge Ram responded

Valerie, thank you for your very kind review and loyalty. We are delighted to hear that your experiences with us have been so exceptional! We look forward to serving your automotive needs in the future.

October 28, 2020

This was a Great place to purchase a vehicle. Rob in sale was a no pressure salesman. He was very understanding of what I was looking for and bent over backwards to put me in an Awesome vehicle. Michelle in More

by mszabo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle , Rob Filuta, Jared Pott
Nov 02, 2020 -

Lia Chrysler Jeep Dodge Ram responded

Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help!

October 14, 2020

Excellent sales and service at every level with Lia. No pressure sales, and all staff at the dealership were responsive and helpful; especially during these COVID-19 times. More

by rcwapp
Recommend Dealer
Yes
Employees Worked With
Scott Demoulpied
Oct 14, 2020 -

Lia Chrysler Jeep Dodge Ram responded

Thank you very much for sharing your experience with us and your continued loyalty to our dealership. It is great to hear that you've found value in all aspects of our dealership and we appreciate your repeat business. We look forward to seeing you next time you stop by!

October 13, 2020

Purchased a new $50k truck on 9/29. Took delivery and went home. Upon arriving home and further inspection I found a ding in the tailgate with a paint chip at the center. Immediately took pics and emaile More

by JTH877
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew Dyer
Oct 14, 2020 -

Lia Chrysler Jeep Dodge Ram responded

Jared, Thank you for taking the time to share your review to multiple online sites. As we discussed when you brought your truck back the week after you took delivery, four different people inspected your truck prior to you taking it home; a technician, a detailer, your salesperson and yourself. Not one of you (yourself included) noticed the small ding and slight scratch in the tailgate. When I looked at it, I thought it looked like a stone chip that could have happened on your way home, but still offered to do a paintless dent repair, buff the scratch and touch up any remaining paint imperfections a AT NO COST TO YOU, despite the fact that no one knows when the damage happened. You said that our offer was unacceptable and insisted we paint the entire tailgate. When we refused, you asked for the phone number for FCA customer service which we gave you. After you contacted them and the looked into your concern, they deemed your request to paint the tailgate was unwarranted as well. Now as I write this your truck is in our service department getting the repairs done as I offered to do initially. Yes, we are still doing the repair at no cost to you despite your negative reviews and you referring to us as "clowns". Respectfully, Matthew J. Dyer Sales Manager Lia Chrysler Jeep Dodge RAM

October 13, 2020

Scott was excellent to deal with. It was my second time buying a truck from lia. I will continue to buy trucks from you guys More

by jtts69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Demoulpied
Oct 14, 2020 -

Lia Chrysler Jeep Dodge Ram responded

Thank you for your very kind review and loyalty. We are delighted that you have come back to us again and that your experiences with Scott have been so exceptional!

October 08, 2020

It was nice to be able to shop for a vehicle with out being pressured by the salesman. Everyone we worked with was very helpful. More

by Mussmacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Busch
Oct 12, 2020 -

Lia Chrysler Jeep Dodge Ram responded

Mussmacher, thank you for the 5-star review. We pride ourselves in providing a pressure-free sales experience, so we are happy to hear that our team was able to achieve this. We look forward to serving your automotive needs in the future.

October 06, 2020

Bryan Casey with Lia was very helpful, the service there is second to none and the only downside is no free popcorn due to covid! I won’t blame Bryan or Lia for that! Timely, attentive service. More

by stanbob614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Casey
Oct 09, 2020 -

Lia Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.

October 01, 2020

Jared in service is phenomenal! He was so helpful and got my Jeep right in and taken care of! Lia will have my business going forward because of Jared. More

by Kristen Hladik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Pott
Oct 02, 2020 -

Lia Chrysler Jeep Dodge Ram responded

Kristen, we are glad to hear that Jared provided you with great service. We look forward to serving your automotive needs in the future.

September 30, 2020

Great pleasure in purchasing my new RAM 1500 from Lia CJDR and especially working with Robert Filuta. He made the entire experience seamless and hassle free. He was courteous, knowledgeable and friendly More

by Jmackechnie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Filuta
Oct 02, 2020 -

Lia Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Robert took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

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