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Lia Chrysler Jeep Dodge Ram

Schenectady, NY

4.9
547 Reviews

2110 Central Ave

Schenectady, NY

12304

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Showing 547 reviews

July 25, 2021

Vinny and the Lia Jeep team always provide an easy buying process. Thanks again for making this experience fast, affordable and somehow exceeding my expectations. More

by craig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny "BOBO" Notaro
Jul 27, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Craig, Thank you for taking the time to leave Vinny this 5-star review! We greatly appreciate the opportunity to work with you, and we are so glad that he provided you with nothing less than a top-notch experience. He will be honored to know that you deeply valued his assistance with your special purchase. Congratulations on your new vehicle- on behalf of Vinny and the entire team!

July 18, 2021

Excellent, quick service. My repair issue seems well corrected. Although I did not realize my car had two batteries, they both failed, but were efficiently replaced. More

by mcarner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike O'Neal, Jared Pott
Jul 20, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Thank you so much for your 5-star review! Offering quality and efficient service is so important to us, and we are overjoyed that our efforts met your satisfaction. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns!

July 15, 2021

I was looking for a truck . Salesman met me in the lot . I explained what I was looking for . He steered my to trucks that met what I was looking for I bought one and love it More

by Chesterpiecuch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Almindo
Jul 16, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Chester, Thank you so much for your excellent review! We are honored that you took the time to visit us, and we are delighted that our team provided you with the top-notch service that you deserve. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! We hope to see you again when the time comes for your vehicle's first service!

July 13, 2021

I am so pleased that I found what I was looking for. The sales team were genuinely simple, from the door entrance to the exit. The process was quick and easy. Very high quality service and product. They wer More

by Bheesham Narine
Recommend Dealer
Yes
Employees Worked With
Isaiah Lyke
Jul 14, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to share this excellent review! We are honored to have had the opportunity to work with you, and we are delighted that our team provided you with a smooth and remarkable experience. We wish you the warmest congratulations on your new Jeep- on behalf of the entire team! Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future.

July 06, 2021

Completely disappointed in the service or lack of. Scheduled an appointment 8 days in advance. Got to dealer and they said they would need the car for the day due to lack of technicians. Was unable to More

by Michael Hilton
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Rob Filuta, Patrick Myrie
Jul 08, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Dear Mr. Hilton, I a very sorry to hear of your concerns and apologize for the misunderstanding and confusion about the warranty deductible details. During your appointment we informed you that the time scheduled is a check in time and their service advisor would inform them upon arrival when the vehicle would be completed. This appointment required the vehicle to be dropped off for proper diagnosis and a courteous shuttle ride or loaner vehicle. We needed to special order a part to fix the vehicle right the first time, Again, we apologize for the confusion and would like the opportunity to continue to do business with you

Jul 08, 2021 -

Michael Hilton responded

The warranty issue is not a misunderstanding. When I purchased the warranty I was told by my salesman that it included a vanishing deductible as long as I brought it to Lia for service. If your dealership is not going to honor this then we have not resolved the issue.

Jul 10, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Dear Mr. Hilton Our sales personal don't sell extended service contracts nor discuss verbiage about deductibles. If you would like a copy of your service agreement contract that you signed we are more then welcome to send you a copy of it. If you would like we would offer you a gift card for your troubles. Please contact our service Dept.

July 03, 2021

Great Service very clean and very professional took me in right away and called when finished More

by Tbj13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Pott
Jul 04, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Thank you so much for your 5-star review! We are pleased that Jared could be of assistance to you and get each of your needs efficiently resolved! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know if you ever have any further questions or concerns!

July 03, 2021

Very pleased with Lia Chrysler Jeep Dodge Ram. Our salesman Vinny went above and beyond to make sure our new car was exactly what we ordered. I would definitely recommend Lia and Vinny ! More

by Nina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Hamel, Vinny "BOBO" Notaro
Jul 04, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Nina, Thank you for sharing this wonderful review! We are thrilled that Vinny could make things happen for you and get you into exactly the vehicle you had in mind! It is an honor to have earned your kind review and recommendation, and we congratulate you on your new vehicle- on behalf of Vinny and the entire team!

June 24, 2021

My service advisor, Gabbi DeMarco, was fantastic. She explained everything thoroughly and followed up with any questions/concerns that I had. She kept me informed with everything that was happening. Ms More

by foxero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabbi DeMarco
Jun 29, 2021 -

Lia Chrysler Jeep Dodge Ram responded

We are so glad that Gabbi could be of assistance to you, and we appreciate you taking the time to leave her this wonderful review! Providing top-quality service is so important to us, and we are certain that she will continue to offer you nothing less in the future. Gabbi is definitely an important asset to our team, and she will be delighted to hear of your very kind words and that you greatly valued her efforts. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

June 15, 2021

Love Visiting My Jeep Family. This was a quick and efficient visit to Program my computer now that Ive added a hitch to the vehicle. More

by vinnyespo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Snyder, James Almindo, Vinny "BOBO" Notaro
Jun 29, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Vinny, Thank you so much for taking the time to share this wonderful review! We are pleased to hear that the quality of our services continuously meets your satisfaction, and that our team continues to make you feel like the valuable customer that you most certainly are. We hope to continue to serve you and your automotive needs for many years to come. We wish you safe travels- on behalf of the entire team.

June 11, 2021

We had purchased multiple vehicles over the years from Lia. Vinny is top notch. Whatever you need he goes the extra mile to help you. More

by jrc3037
Recommend Dealer
Yes
Employees Worked With
Vinny "BOBO" Notaro
Jun 29, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Thank you so much for your positive review! It is an honor to have your confidence and loyalty, and we are thrilled to hear that Vinny continues to provide you with remarkable assistance. We are so appreciative of the opportunity to do business with you, and we are certain that Vinny and the rest of the team will continue to offer you nothing less than the 5-star experience that you so much deserve. Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future.

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