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Lia Chrysler Jeep Dodge Ram

Schenectady, NY

4.9
542 Reviews

2110 Central Ave

Schenectady, NY

12304

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Showing 542 reviews

August 11, 2021

Place was really nice and responded to phone calls or emails very quickly More

by kevinwrd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny "BOBO" Notaro
Aug 11, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Kevin, Thank you so much for your positive review! Providing top-notch service is so important to us, and we are so glad that we could meet your satisfaction. Please do not hesitate to give us a call if you ever have any further questions or concerns. Take care!

August 06, 2021

Vinny Notaro went out of his way to get us our new truck. Excellent customer service ! Will definitely buy from Vinny again . More

by Magicstar1526@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Elmendorf , James Almindo, Vinny "BOBO" Notaro
Aug 06, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Congratulations on your new truck! We are happy to hear that Vinny took great care of you and ensured that your visit was an overall success! We appreciate you taking the time to leave him this excellent review, and we look forward to the opportunity to work with you again!

July 31, 2021

Exceptional customer service and knowledgeable about product great cleanliness Excellent response time for questions And information correct about any inquiry about product Will came back again More

by Luis068
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Dyer, Vinny "BOBO" Notaro
Aug 04, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Luis, We greatly appreciate your positive review! We are so glad that our team could provide you with 5-star service and make your experience with us an all-around success! It is or pleasure to assist you in any way possible, and we look forward to an opportunity to work with you again in the future! We wish you the safest of travels- on behalf of the entire team!

July 27, 2021

Scott and Lia Ram listen and consider the customers offer and wishes in purchasing a vehicle. The Lia Team works quickly and efficiently and considers the customers time. Easy, no pressure purchase. This More

by MarkN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle, Scott Demoulpied
Jul 29, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Mark, Thank you so much for your wonderful review and recommendation! Providing a seamless and efficient experience is always our goal, and we are delighted that Scott and the team met your satisfaction. It is an honor to have your confidence and loyalty, and we will certainly continue to provide you with our best care in the years to come. Congratulations on your new vehicle- on behalf of Scott and the entire team!

July 25, 2021

Vinny and the Lia Jeep team always provide an easy buying process. Thanks again for making this experience fast, affordable and somehow exceeding my expectations. More

by craig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny "BOBO" Notaro
Jul 27, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Craig, Thank you for taking the time to leave Vinny this 5-star review! We greatly appreciate the opportunity to work with you, and we are so glad that he provided you with nothing less than a top-notch experience. He will be honored to know that you deeply valued his assistance with your special purchase. Congratulations on your new vehicle- on behalf of Vinny and the entire team!

July 25, 2021

Vince made my buying experience easy and enjoyable. The vehicle is absolutely gorgeous and exactly what my family was looking for. Thank you Vince and his team at LIA Jeep. More

by ccornell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny "BOBO" Notaro
Jul 27, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Thank you so much for your wonderful review! We are delighted that Vince provided you with a smooth car buying experience! It is our pleasure to assist you in any way possible. We wish you and your family the warmest congratulations on your new Jeep- on behalf of Vince and the entire team! We hope to see you again when the time comes for your vehicle's first service.

July 18, 2021

Excellent, quick service. My repair issue seems well corrected. Although I did not realize my car had two batteries, they both failed, but were efficiently replaced. More

by mcarner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike O'Neal, Jared Pott
Jul 20, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Thank you so much for your 5-star review! Offering quality and efficient service is so important to us, and we are overjoyed that our efforts met your satisfaction. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns!

July 15, 2021

I was looking for a truck . Salesman met me in the lot . I explained what I was looking for . He steered my to trucks that met what I was looking for I bought one and love it More

by Chesterpiecuch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Almindo
Jul 16, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Chester, Thank you so much for your excellent review! We are honored that you took the time to visit us, and we are delighted that our team provided you with the top-notch service that you deserve. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! We hope to see you again when the time comes for your vehicle's first service!

July 13, 2021

I am so pleased that I found what I was looking for. The sales team were genuinely simple, from the door entrance to the exit. The process was quick and easy. Very high quality service and product. They wer More

by Bheesham Narine
Recommend Dealer
Yes
Employees Worked With
Isaiah Lyke
Jul 14, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to share this excellent review! We are honored to have had the opportunity to work with you, and we are delighted that our team provided you with a smooth and remarkable experience. We wish you the warmest congratulations on your new Jeep- on behalf of the entire team! Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future.

July 06, 2021

Completely disappointed in the service or lack of. Scheduled an appointment 8 days in advance. Got to dealer and they said they would need the car for the day due to lack of technicians. Was unable to More

by Michael Hilton
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Rob Filuta, Patrick Myrie
Jul 08, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Dear Mr. Hilton, I a very sorry to hear of your concerns and apologize for the misunderstanding and confusion about the warranty deductible details. During your appointment we informed you that the time scheduled is a check in time and their service advisor would inform them upon arrival when the vehicle would be completed. This appointment required the vehicle to be dropped off for proper diagnosis and a courteous shuttle ride or loaner vehicle. We needed to special order a part to fix the vehicle right the first time, Again, we apologize for the confusion and would like the opportunity to continue to do business with you

Jul 08, 2021 -

Michael Hilton responded

The warranty issue is not a misunderstanding. When I purchased the warranty I was told by my salesman that it included a vanishing deductible as long as I brought it to Lia for service. If your dealership is not going to honor this then we have not resolved the issue.

Jul 10, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Dear Mr. Hilton Our sales personal don't sell extended service contracts nor discuss verbiage about deductibles. If you would like a copy of your service agreement contract that you signed we are more then welcome to send you a copy of it. If you would like we would offer you a gift card for your troubles. Please contact our service Dept.

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