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Lia Chrysler Jeep Dodge Ram

Schenectady, NY

4.9
547 Reviews

2110 Central Ave

Schenectady, NY

12304

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Showing 547 reviews

January 28, 2022

Vincent Notaro Did an outstanding job of helping me purchase my leased vehicle highly recommended More

by slowercivic92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny "BOBO" Notaro, Adam Welch
Jan 28, 2022 -

Lia Chrysler Jeep Dodge Ram responded

Thank you so much for your positive review and recommendation! We are so glad that Vincent took great care of you and made your experience with us an all-around success! It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

January 24, 2022

Vincent Notaro Did An absolute fantastic job with both vehicle purchases Would highly recommend couldn't ask for a better experience More

by slowercivic92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Snyder, Vinny "BOBO" Notaro, Adam Welch
Jan 24, 2022 -

Lia Chrysler Jeep Dodge Ram responded

Thank you so much for your positive review and recommendation! Providing a top-notch experience is so important to us, and we are so glad that Vincent's efforts met your satisfaction! It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! Safe travels!

January 20, 2022

This is the third vehicle I’ve bought from this Lia dealership and I’m due back for a fourth soon. Gerry Benson has been the salesman for each purchase and has provided excellent customer service every More

by Mondo71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Benson, Jared Pott
Jan 24, 2022 -

Lia Chrysler Jeep Dodge Ram responded

Thank you for your 5-star rating! We are honored by your continued business, and we are thrilled that Gerry consistently provides you with the quality service that you so much deserve! He will be delighted to know how how confident you are in his efforts. We warmly congratulate you on your new vehicle and we wish you the safest of travels until we meet again!

December 18, 2021

Mike O’Neal was GREAT! Helped me and my husband choose our cars and we were able to get the ones we’ve always been dreaming of. Highly recommended 👍 More

by fay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Neal
Dec 21, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Thank you so much for your wonderful review and recommendation! We are so glad that Mike provided you and your husband with great care and made your experience with us an all-around success! It is our pleasure to assist you in any way possible. Wishing you both the warmest congratulations on your dream vehicles- on behalf of the entire team! Safe travels!

December 08, 2021

I had a great experience trading in my lease. Special shout out to Isaiah Lyke who was my salesman. He was up front, honest and got back to me very quickly. He made the whole process a very positive expe More

by Valerie Meisner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Lyke, James Almindo, GABBY TIBBITTS
Dec 08, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Valerie, Thank you so much for your 5-star review! Providing a top-notch experience is so important to us, and we are so glad that Isaiah's efforts met your satisfaction! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

December 06, 2021

I recently purchased my new Jeep Wagoneer at Lia and what a great team to work with. Gerry Benson and Matt Dyer worked with me made the budget work and had me out the door with my new ride in no time. Defini More

by Jamie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Dyer, Gerry Benson
Dec 08, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Jamie, Thank you so much for your wonderful review! We are so glad that Gerry and Matthew provided you with great care and made your experience with us an all-around success! They will be honored to have earned your kind recommendation! Congratulations on your new vehicle! We hope for an opportunity to work with you again in the future!

December 01, 2021

John Elmendorf was once again exceptional when handling my service needs for my work vehicle which is critical for my daily job. John and his team made sure my truck was repaired properly and most importan More

by Travis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Elmendorf
Dec 02, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Travis, Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are so glad that John's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

November 02, 2021

Scott was excellent to work with. I'm happy with my trade-in value and that discussion wasn't bad. My new 2015 vehicle was making a strange noise as I drove it home. Brought it back the next day and se More

by Kyle
Recommend Dealer
Yes
Employees Worked With
Scott Demoulpied
Nov 03, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Kyle, Thank you for your positive review. We are glad that Scott could get your automotive needs taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 04, 2021

Called to inquire about a truck. Explained my trade was an electric car with limited miles and wanted to get a quote remotely. Sales person refused to get a trade appraisal over the phone and when I told More

by Zach Wagner
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isiah
Sep 08, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Mr. Wagner, I’m sorry that you were not happy with the results of you phone conversation with our sales person. Our records indicate that you have also been dealing with one of our internet sales representatives since 8/26/2021. We offer multiple online trade appraisal tools for our customers convenience, unfortunately you have not taken advantage of any of them, nor were you willing to provide Isaiah with the VIN to your 2015 Volkswagen e-Golf with over 45,500 miles on it. We would welcome the opportunity to earn your business, however we cannot provide an accurate quote of any kind without the proper information. On another note, when I listened to your phone conversation I found your version of the conversation to be less than accurate. If you would like to discuss this matter further, please contact me directly. Thank You, Matt Dyer Sales Manager Lia CJDR (518)579-3300 ex 2824

Sep 08, 2021 -

Zach Wagner responded

I was more then willing to give him the vin or any other information he needed over the phone. I wasnt willing to drive an electric car with a range of about 86 miles 45 miles one way to your dealership without laying out the initial ground work. He insisted that I had to come to the dealer, the used car manager had to physically see the car. I told him in my experience the used car manager is typically too lazy to get out of his chair to go look at a vehicle and would just punch the info into a computer and there was no reason we couldn't do it over the phone. Isaiah never asked for vin. I have purchased a truck from dealer that had competent sales people and was able handle the information over the phone.

September 03, 2021

Traded my 2019 Jeep fir a 2021, everyone I worked with was awesome, very professional and efficient, highly recommend. Quick easy swap out of vehicles, More

by Yinglingshannon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Snyder, James Almindo
Sep 07, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Congratulations on your new Jeep! We are so glad that our team could be of assistance to you and make your overall experience both smooth and efficient! We greatly appreciate the opportunity to do business with you, and we thank you for taking the time to leave us this excellent review!

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