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Lia Chrysler Jeep Dodge Ram

Schenectady, NY

4.9
542 Reviews

2110 Central Ave

Schenectady, NY

12304

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Showing 542 reviews

December 06, 2021

I recently purchased my new Jeep Wagoneer at Lia and what a great team to work with. Gerry Benson and Matt Dyer worked with me made the budget work and had me out the door with my new ride in no time. Defini More

by Jamie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Dyer, Gerry Benson
Dec 08, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Jamie, Thank you so much for your wonderful review! We are so glad that Gerry and Matthew provided you with great care and made your experience with us an all-around success! They will be honored to have earned your kind recommendation! Congratulations on your new vehicle! We hope for an opportunity to work with you again in the future!

December 01, 2021

John Elmendorf was once again exceptional when handling my service needs for my work vehicle which is critical for my daily job. John and his team made sure my truck was repaired properly and most importan More

by Travis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Elmendorf
Dec 02, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Travis, Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are so glad that John's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

November 02, 2021

Scott was excellent to work with. I'm happy with my trade-in value and that discussion wasn't bad. My new 2015 vehicle was making a strange noise as I drove it home. Brought it back the next day and se More

by Kyle
Recommend Dealer
Yes
Employees Worked With
Scott Demoulpied
Nov 03, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Kyle, Thank you for your positive review. We are glad that Scott could get your automotive needs taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 04, 2021

Called to inquire about a truck. Explained my trade was an electric car with limited miles and wanted to get a quote remotely. Sales person refused to get a trade appraisal over the phone and when I told More

by Zach Wagner
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isiah
Sep 08, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Mr. Wagner, I’m sorry that you were not happy with the results of you phone conversation with our sales person. Our records indicate that you have also been dealing with one of our internet sales representatives since 8/26/2021. We offer multiple online trade appraisal tools for our customers convenience, unfortunately you have not taken advantage of any of them, nor were you willing to provide Isaiah with the VIN to your 2015 Volkswagen e-Golf with over 45,500 miles on it. We would welcome the opportunity to earn your business, however we cannot provide an accurate quote of any kind without the proper information. On another note, when I listened to your phone conversation I found your version of the conversation to be less than accurate. If you would like to discuss this matter further, please contact me directly. Thank You, Matt Dyer Sales Manager Lia CJDR (518)579-3300 ex 2824

Sep 08, 2021 -

Zach Wagner responded

I was more then willing to give him the vin or any other information he needed over the phone. I wasnt willing to drive an electric car with a range of about 86 miles 45 miles one way to your dealership without laying out the initial ground work. He insisted that I had to come to the dealer, the used car manager had to physically see the car. I told him in my experience the used car manager is typically too lazy to get out of his chair to go look at a vehicle and would just punch the info into a computer and there was no reason we couldn't do it over the phone. Isaiah never asked for vin. I have purchased a truck from dealer that had competent sales people and was able handle the information over the phone.

September 03, 2021

Traded my 2019 Jeep fir a 2021, everyone I worked with was awesome, very professional and efficient, highly recommend. Quick easy swap out of vehicles, More

by Yinglingshannon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Snyder, James Almindo
Sep 07, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Congratulations on your new Jeep! We are so glad that our team could be of assistance to you and make your overall experience both smooth and efficient! We greatly appreciate the opportunity to do business with you, and we thank you for taking the time to leave us this excellent review!

August 31, 2021

Always a pleasure to get my maintenance done at Lia Chrysler Jeep Dodge Ram. Gabrielle Demarco is quick and efficient. I was in and back on the road in a jiffy! Thanks! More

by Janice S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabrielle Demarco
Sep 01, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Janice, Thank you so much for your excellent review! Providing quality and efficient service is so important to us, and we are so glad that Gabrielle's efforts consistently meet your satisfaction! It is our pleasure to assist you in any way possible. We wish you safe travels, and we hope to see you again the next time you are in need of automotive service.

August 28, 2021

Great service friendly staff would recommend this dealership I look forward to next time getting my service More

by Somjitc64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabrielle Demarco
Aug 31, 2021 -

Somjitc64 responded

I will recommend it to family and friends . Good service

Sep 01, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Thank you so much for your wonderful review and recommendation! Providing top-notch service is so important to us, and we are so glad that our team's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We look forward to providing you and your vehicle with our best care in the years to come!

August 19, 2021

I started out with an exceptional first contact with I started out with an exceptional first contact with Alyx Gonch. Alyx is very knowledgeable and was great to talk with, very helpful and pleasant gal More

by ladywebwalker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron "AJ" Haynes, Alyx Gonch, Vinny "BOBO" Notaro
Aug 20, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that Alyx, Vincent, ad Aaron provided you with exceptional care and made your experience with us an all-around success! It is our pleasure to assist you in any way possible. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future.

August 17, 2021

Great place to buy a car. The salesman was very knowledgeable and helpful in making my choice. I will defenitly buy another car there, and would recommend them highly to anybody More

by Bubbafuji
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny "BOBO" Notaro
Aug 18, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review and recommendation! We are so glad that Vinny took great care of you and met your automotive needs! We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! We wish you safe travels, and we hope for an opportunity to work with you again in the future!

August 14, 2021

I bought my Dodge Charger at this dealership in 2016 and I always being it back here to get it serviced. It was time for my NYS inspection, oil change, and tire rotation. After making an appointment, I brou More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Myrie
Aug 17, 2021 -

Lia Chrysler Jeep Dodge Ram responded

Dave, We are honored by your continued business, and we are so glad that Patrick and the team could consistently provide you with the 5-star service that you so much deserve. Patrick will be delighted to know that you greatly appreciated his service during your recent visit. We thank you for your excellent review, and we look forward to continuing to provide you and your vehicle with our best care in the years to come!

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