Lia Chrysler Jeep Dodge Ram

If I could give zero stars, I would. I ordered a Jeep Compass latitude lux and waited six weeks for it to arrive. The day before I was provided a picture of "my car". I questioned the pi I ordered a Jeep Compass latitude lux and waited six weeks for it to arrive. The day before I was provided a picture of "my car". I questioned the picture and said this does not look like the car I ordered as the car I ordered had black rims. I was then told that jeep no longer has black rims and they all are getting the cheap silver rims. I called three jeep dealerships and asked the accuracy of that. They all said that is incorrect. Then the next day the salesman Gerry called me to ask about if finance can call me prior to me arriving later that day. I said no because I have yet to physically see the car and it looked incorrect to me. 20 minutes later finance called me and I declined. The message said I needed to talk to them before coming in but I didn't feel comfortable doing that. When I arrived to lia the car they said was mine was the completely wrong vin and model. I said this is wrong. The salesman told me the person "picked up the wrong car". Later the manager Stephen who was also rude said my car " fell off their order list". Both seemed to be lies and they were unapologetic and just completely rude when confronted with their mistake. I only can assume since there was no due diligence done prior to me questioning the accuracy of the car that they were going to charge me $32,000 for the lower end $29,000 car they insisted was mine. I can only imagine how many people they scam and are completely rude too. The economy and supply chain are going to change and they will regret how unprofessional, rude and scam artist they are and how that will spread by word of mouth. More

As a business owner myself, I wish to thank the Service Department, especially their service manager Jim Almindo for going above and beyond to ensure my service issues were addressed. Jim is the epitome of Department, especially their service manager Jim Almindo for going above and beyond to ensure my service issues were addressed. Jim is the epitome of customer service. Lia Auto Group is lucky to have him represent them. More

Vinny was assigned by internet sales. Completely satisfied with negotiations with him. And picked up vehicle with not one issue or complaint. Completely satisfied with negotiations with him. And picked up vehicle with not one issue or complaint. More

Gabrrielle Demarco was very helpful in arranging the service for my van. She went out of her way to accommodate us as the van was located at my daughters but we were getting & paying for the service. I service for my van. She went out of her way to accommodate us as the van was located at my daughters but we were getting & paying for the service. I highly recommend her for a promotion. The technician that worked on the van was excellent also More

I brought in my Dodge Charger to get serviced and Jared Pott was outstanding! My car was serviced right away and was also washed! It was a great experience. Pott was outstanding! My car was serviced right away and was also washed! It was a great experience. More

Vincent Notaro Did an outstanding job of helping me purchase my leased vehicle highly recommended purchase my leased vehicle highly recommended More

Vincent Notaro Did An absolute fantastic job with both vehicle purchases Would highly recommend couldn't ask for a better experience vehicle purchases Would highly recommend couldn't ask for a better experience More

This is the third vehicle I’ve bought from this Lia dealership and I’m due back for a fourth soon. Gerry Benson has been the salesman for each purchase and has provided excellent customer service every dealership and I’m due back for a fourth soon. Gerry Benson has been the salesman for each purchase and has provided excellent customer service every time. I highly recommend visiting Lia first and asking for Gerry. More

Mike O’Neal was GREAT! Helped me and my husband choose our cars and we were able to get the ones we’ve always been dreaming of. Highly recommended 👍 our cars and we were able to get the ones we’ve always been dreaming of. Highly recommended 👍 More

I had a great experience trading in my lease. Special shout out to Isaiah Lyke who was my salesman. He was up front, honest and got back to me very quickly. He made the whole process a very positive expe shout out to Isaiah Lyke who was my salesman. He was up front, honest and got back to me very quickly. He made the whole process a very positive experience. More