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Lia Chrysler Jeep Dodge Ram

Schenectady, NY

4.9
547 Reviews

2110 Central Ave

Schenectady, NY

12304

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Showing 547 reviews

June 02, 2022

Don McLennan was outstanding to work with when I brought my Challenger in for oil change, tire rotation and inspection. He actually put plastic on my seat and covered my mat prior to having my car serviced More

by Barb
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Mclellan
Jun 07, 2022 -

Lia Chrysler Jeep Dodge Ram responded

Barb, Thank you so much for your positive review! We are so glad that Don took great care of you and your vehicle throughout your visit! It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with!

May 28, 2022

Brought my truck in for oil change, inspection and tire rotation. Don McLennan was very cordial and informative. Pleasure to talk to. More

by rodo824
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don McClennan
Jun 02, 2022 -

Lia Chrysler Jeep Dodge Ram responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are pleased that Don provided you with nothing less. We hope to see you again the next time your vehicle is ready for service!

May 23, 2022

Vinny Notaro is always a pleasure to work with. He helped get me a 2022 Jeep Compass Latitude that fit my budget! He always goes above and beyond to provide the very best service to his customers. More

by Quarterhorseval
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny "BOBO" Notaro
May 25, 2022 -

Lia Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave Vinny this 5-star rating! We are so glad that he took great care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new 2022 Jeep Compass Latitude- on behalf of the entire team!

May 13, 2022

I brought my car in for a oil change and tire rotation. Alyx Gonch was wonderful to work with. Not only had my service completed but also made sure they washed my car too. In addition she got me an estim More

by justjenna1190
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyx Gonch
May 13, 2022 -

Lia Chrysler Jeep Dodge Ram responded

Thank you for your 5-star rating! Providing quality and efficient service is so important to us, and we are pleased that Alyx's efforts could meet your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. We wish you safe travels and we look forward to continue providing you with our best care in your visits to come!

March 26, 2022

Went in fir a simple warranty repair and ended up with$1500 in repairs. I was repeatedly given checkin times, but the were 3 of 4 times the times promised weren't kept. I'd avoid this service site if More

by Caveat emptor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don
Mar 28, 2022 -

Lia Chrysler Jeep Dodge Ram responded

Hello , Thank you for taking the time to write your review, and for bringing this matter to our attention. It is always our intention for our customers to have a great experience in our dealership and we sincerely apologize for the miscommunication on the repair. Unfortunately, with the name used in your review, we were unable to identify you in our records, but we would welcome the opportunity to discuss your concerns in more detail. Would you please call me at the dealership on (518)579-3300 at your earliest convenience. Thank you, Jim Almindo Service manager Lia Chrysler Jeep Dodge Ram

March 15, 2022

If I could give zero stars, I would. I ordered a Jeep Compass latitude lux and waited six weeks for it to arrive. The day before I was provided a picture of "my car". I questioned the pi More

by ashleybertrand05
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gerry Benson
Mar 17, 2022 -

Lia Chrysler Jeep Dodge Ram responded

Hello, We are sorry for the confusion on the Jeep that was incoming not a Sold order unit we processed for you. The photos of that Jeep you seen on website were generic pictures and may not be the actual vehicle with that exact look. When you were here, we did offer to order that exact Jeep but could not guarantee that the wheels you were interested in was available since ordering is limited with suppliers plus Jeep just opened new options on altitude package if that is something you would like to pursue we can set you up with a different consultant to build out a Sold order Jeep the exactly way you want it to look. Thank you, Chris Snyder General Manager (518)579-3300

Mar 17, 2022 -

ashleybertrand05 responded

If it wasn’t a “sold order” why did I put a down payment down and finance was calling to finalize the paperwork??? Please also keep in mind it was a completely different car than what I was told was mine. I’m confused how you keep failing to realize that.

March 07, 2022

As a business owner myself, I wish to thank the Service Department, especially their service manager Jim Almindo for going above and beyond to ensure my service issues were addressed. Jim is the epitome of More

by dcarl101
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Almindo, Jared Pott
Mar 07, 2022 -

Lia Chrysler Jeep Dodge Ram responded

Thank you so much for your positive review! We are happy to hear that James provided you with the quality service that you so much deserve! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

March 05, 2022

Vinny was assigned by internet sales. Completely satisfied with negotiations with him. And picked up vehicle with not one issue or complaint. More

by tmorhous
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny "BOBO" Notaro
Mar 07, 2022 -

Lia Chrysler Jeep Dodge Ram responded

Thank you so much for your positive review! We are so glad that Vinny provided you with top-notch service! Your satisfaction means so much to us. We wish you safe travels and we hope for an opportunity to work with you again in the future!

February 23, 2022

Gabrrielle Demarco was very helpful in arranging the service for my van. She went out of her way to accommodate us as the van was located at my daughters but we were getting & paying for the service. I More

by Billsfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabrielle DeMarco
Feb 23, 2022 -

Lia Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave Gabrielle this wonderful review! She will be honored to hear of your very kind words and to know that you deeply valued her service. Please do not hesitate to give us a call if there is ever anything more that she and the team may help you with. Safe travels!

February 22, 2022

I brought in my Dodge Charger to get serviced and Jared Pott was outstanding! My car was serviced right away and was also washed! It was a great experience. More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Pott
Feb 23, 2022 -

Lia Chrysler Jeep Dodge Ram responded

Dave, Thank you for your 5-star review! We are delighted that Jared took great care of you and your vehicle throughout your visit! We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

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