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Lia Chrysler Jeep Dodge Ram

Schenectady, NY

4.9
542 Reviews

2110 Central Ave

Schenectady, NY

12304

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Showing 542 reviews

August 23, 2022

Recently leased a Jeep from lia Charles Assini was our sales person he was very professional explained all options. We were very happy with our experience. More

by fbkrm
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charles Assini
Aug 24, 2022 -

Lia Chrysler Jeep Dodge Ram responded

Thanks so much for contributing this 5-star review and kind words of praise for Charles! He will be very pleased you thought so highly of his services. Congratulations on leasing a Jeep! We truly hope you will enjoy it. If you ever have any questions for us, please don't hesitate to reach out. Drive safely and enjoy the ride!

July 16, 2022

Charles Assini, our Lia Sales Consultant, was knowledgeable, courteous, and respectful. He went about his business professionally and wasn’t at all pushy. We love our Grand Cherokee and will not More

by mdunbar1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Assini, GABBY TIBBITTS
Jul 19, 2022 -

Lia Chrysler Jeep Dodge Ram responded

Thank you so much for your positive review! We are so glad that Charles provided you with top-notch service! It is an honor to have earned your kind recommendation. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

Jul 19, 2022 -

mdunbar1 responded

Thank you. We meant every word. M

July 04, 2022

This is the 2nd vehicle I have purchased from Lia and both times my sales person, Charles Assini, went above and beyond to find me exactly what I was looking for. He was never pushy and he never tried t More

by Jenna M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Assini
Jul 06, 2022 -

Lia Chrysler Jeep Dodge Ram responded

Jenna, Thank you so much for your positive review! We are honored by your repeat business, and we are so glad that Charles consistently provides you with top-notch service! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle and we wish you the safest of travels- on behalf of the entire team!

June 30, 2022

I purchased a Certified Pre-Owned Jeep from Lia two years ago. I recently noticed large spots on the roof where the paint had bubbled, chipped, and started to rust underneath. Due to the extent of the damage More

by Chloe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alyx, Matthew Dyer
Jul 08, 2022 -

Lia Chrysler Jeep Dodge Ram responded

Hello Chloe, Were very sorry to hear of your concerns. The procedure is that we take digital pictures and submit to Stellantis for review. If the repairs are approved, then we can proceed with the repairs. My offer would be to take the necessary steps and submit your request for consideration on the needed repairs. We did exam your warranty coverage and the vehicles corrosion warranty has expired, but we can still submit the request and ask for goodwill assistance from Stellantis. I cannot guarantee that the goodwill would be extended until we follow the process set by the manufacture. You can contact me to set up an appointment at 518-579-3300 x2805. Thank you, James Almindo, Service Manager Lia Chrysler Jeep Dodge Ram

June 29, 2022

Second jeep I purchased from Lia. Love the service I get! Scott Demoulpied was easy to work with! Love my jeep! More

by KIMDEPEAUX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Demoulpied
Jun 29, 2022 -

Lia Chrysler Jeep Dodge Ram responded

Congratulations on your new vehicle! We are honored by your repeat business, and we are so glad that Scott provided you with top-notch service. It is our pleasure to assist you in any way possible. Thank you so much for your positive review! Safe travels!

June 02, 2022

Don McLennan was outstanding to work with when I brought my Challenger in for oil change, tire rotation and inspection. He actually put plastic on my seat and covered my mat prior to having my car serviced More

by Barb
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Mclellan
Jun 07, 2022 -

Lia Chrysler Jeep Dodge Ram responded

Barb, Thank you so much for your positive review! We are so glad that Don took great care of you and your vehicle throughout your visit! It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with!

May 28, 2022

Brought my truck in for oil change, inspection and tire rotation. Don McLennan was very cordial and informative. Pleasure to talk to. More

by rodo824
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don McClennan
Jun 02, 2022 -

Lia Chrysler Jeep Dodge Ram responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are pleased that Don provided you with nothing less. We hope to see you again the next time your vehicle is ready for service!

May 23, 2022

Vinny Notaro is always a pleasure to work with. He helped get me a 2022 Jeep Compass Latitude that fit my budget! He always goes above and beyond to provide the very best service to his customers. More

by Quarterhorseval
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny "BOBO" Notaro
May 25, 2022 -

Lia Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave Vinny this 5-star rating! We are so glad that he took great care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new 2022 Jeep Compass Latitude- on behalf of the entire team!

May 13, 2022

I brought my car in for a oil change and tire rotation. Alyx Gonch was wonderful to work with. Not only had my service completed but also made sure they washed my car too. In addition she got me an estim More

by justjenna1190
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyx Gonch
May 13, 2022 -

Lia Chrysler Jeep Dodge Ram responded

Thank you for your 5-star rating! Providing quality and efficient service is so important to us, and we are pleased that Alyx's efforts could meet your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. We wish you safe travels and we look forward to continue providing you with our best care in your visits to come!

March 26, 2022

Went in fir a simple warranty repair and ended up with$1500 in repairs. I was repeatedly given checkin times, but the were 3 of 4 times the times promised weren't kept. I'd avoid this service site if More

by Caveat emptor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don
Mar 28, 2022 -

Lia Chrysler Jeep Dodge Ram responded

Hello , Thank you for taking the time to write your review, and for bringing this matter to our attention. It is always our intention for our customers to have a great experience in our dealership and we sincerely apologize for the miscommunication on the repair. Unfortunately, with the name used in your review, we were unable to identify you in our records, but we would welcome the opportunity to discuss your concerns in more detail. Would you please call me at the dealership on (518)579-3300 at your earliest convenience. Thank you, Jim Almindo Service manager Lia Chrysler Jeep Dodge Ram

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