
Lia Chrysler Jeep Dodge RAM Northampton
Northampton, MA
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Friendly Professional Honest I just completed a used car purchase and trade in at Lia Chrysler Jeep Dodge RAM Northampton. I was very much impressed with the overall experience. H I just completed a used car purchase and trade in at Lia Chrysler Jeep Dodge RAM Northampton. I was very much impressed with the overall experience. Having been to two other dealerships before Lia I was not looking forward to the experience. To my surprise everything went exceedingly well. I was greeted as soon as I entered the sales floor. My sales professional was very attentive and went straight to work finding a vehicle as we discussed what I had in mind. Within minutes I was presented with two vehicles that fit the bill and was test driving one. While I looked at new cars my trade-in was being appraised and I was presented with a fair offer for the trade, no haggling necessary! The entire deal went smooth, I never felt pressured and was treated honestly start to finish. The business manager was extremely helpful in explaining the warranty options and coverage's. All in all this was the most pleasant experience I have had purchasing a car in 50 years. Thank you Lia...very happy with the service!! More
Excellent Sales Team and Excellent Experience The sales team at Lia Jeep is the most professional and courteous teams we have come across in shopping for our Jeep. The entire purchasing experien The sales team at Lia Jeep is the most professional and courteous teams we have come across in shopping for our Jeep. The entire purchasing experience from our sales consultant, Eric Wright, to the sales manager Trevor, to the GM Fred and Financing Consultant John worked as a team in the most pleasant and courteous manner. This team is truly an asset to the Lia family of dealerships. Due to our unpleasant experience at another dealership, we went into Lia around 7 PM. Even though the dealership closed at 8 PM, they accommodated us in buying our Jeep and stayed until around 9:45 PM to get the deal finalized to our satisfaction in a pleasant and professional manner even though it was way beyond their closing hours, you would have never known based on the positive attitude of the staff. I would recommend the dealership to anyone shopping for a vehicle. More
Terrible experience buying our Dodge Ram 2500 Terrible truck buying experience. Unorganized, lies, and three days sitting in dealership to complete purchase. On fourth day, my husband has been at Terrible truck buying experience. Unorganized, lies, and three days sitting in dealership to complete purchase. On fourth day, my husband has been at dealership over four hours because truck failed inspection this morning for bad ball joints! More
Well.. Not friendly to work with as compared to other dealers. Not competitive when it came to the final numbers on both trade and purchase. At one point our Not friendly to work with as compared to other dealers. Not competitive when it came to the final numbers on both trade and purchase. At one point our salesman Josh L completely stopped responding to communication. More
Getting or looking for a new car see Audra!! Was searching for a new car and saw Audra, she’s simply amazing knows just what she’s talking about and gets you in just what you want! She made the p Was searching for a new car and saw Audra, she’s simply amazing knows just what she’s talking about and gets you in just what you want! She made the process extremely simple and not frustrating and she doesn’t push like other sales people do! More
Ask for Audra , she's rad. She followed up with me as I made the 250 mile journey to the dealership and was great through the whole process. I'd like my car less if , she's rad. She followed up with me as I made the 250 mile journey to the dealership and was great through the whole process. I'd like my car less if she was less cool. More
Experience was fantastic! Everything about Lia in North Hampton was great. Eric Wright was my salesman and he was willing to put the effort and time into making my car buying e Everything about Lia in North Hampton was great. Eric Wright was my salesman and he was willing to put the effort and time into making my car buying experience smooth. I would highly recommend this dealership and all of the employees to anyone looking to buy a vehicle! More
Best experience buying a behicle Easiest car buying experience I’ve ever had, quick and easy and got A great deal, will defiantly do business again! Quick and easy no issues.. Easiest car buying experience I’ve ever had, quick and easy and got A great deal, will defiantly do business again! Quick and easy no issues.. More
Audra Alexander is great! Audra is a patient and knowledgeable car salesperson. She cares about her customers and does everything she can to make sure they get the car that th Audra is a patient and knowledgeable car salesperson. She cares about her customers and does everything she can to make sure they get the car that they need and want. We spent quite a bit of time together going through the various options online and test driving. She is very meticulous, paying attention to all of the details, and makes the entire process easy. More
I would highly recommend Audra Alexander, she was wonderful. Audra made our first new car purchase easy. She was helpful without being pushy, and she found us the exact car that we wanted. Thank you Audra. This Audra made our first new car purchase easy. She was helpful without being pushy, and she found us the exact car that we wanted. Thank you Audra. This was our first experience shopping for a new car, and after dealing with dozens of different dealerships, and about 40 phone calls a day, she was a breath of fresh air. I would highly recommend her to anyone purchasing a vehicle. She even delivered my car to me , to make it easier for me. I would highly recommend her, and I consider myself lucky to have crossed paths with her. More