Lia Chrysler Jeep Dodge RAM Northampton
Northampton, MA
Filter Reviews by Keyword
By Type
Showing 146 reviews
Just a wonderful and hassle-free buying experience with this dealership. No pressure and always willing to answer any of our questions. We dealt with a number of members of the staff, and they were all h this dealership. No pressure and always willing to answer any of our questions. We dealt with a number of members of the staff, and they were all helpful in contributing to the "team effort" of our buying experience. My wife and I highly recommend this dealership, and oh yea, the 2013 Jeep Cherokee is great too. More
This dealership is brand new and they did a great job working together and getting the job done! I had a good first time car buying experience with them and I will be back the next time I need a car! T working together and getting the job done! I had a good first time car buying experience with them and I will be back the next time I need a car! Thanks Patrick and Aimee! More
This was the best experience that I have ever had at a dealership. Friendly, courteous and overall just a great crew! Pat Lessard and Murray were the 2 we mostly dealt with and enjoyed every minute of it! dealership. Friendly, courteous and overall just a great crew! Pat Lessard and Murray were the 2 we mostly dealt with and enjoyed every minute of it! Would HIGHLY recommend them both! Thanks for everything again! We WILL be back again! :) More
I feel very much compelled to write a review about Northampton Jeep because they made purchasing a 2013 Jeep Grand Cherokee an enjoyable and pain free buying experience which is the exact opposite I Northampton Jeep because they made purchasing a 2013 Jeep Grand Cherokee an enjoyable and pain free buying experience which is the exact opposite I received trying to buy a jeep at another local dealership. General Manager Murray Fanning and Product Specialist Pat Tyning could not have been any more helpful in answering any and all questions, and both were most pleasant and professional. The finance person was a joy to work with explaining everything and no pressure. I would recommend anyone looking to purchase a Jeep, Chrysler, Ram, or Dodge to go to Northampton and I am sure they will be most pleasantly surprised at easy a buying experience it will be for them. Tom Blakesley More
Aaron Gomes was a knowledgable salesman with a friendly easy going personality. He was willing to work through a deal with out being pushy, this allowed us to compromise price and buy a new Jeep Wrangler. easy going personality. He was willing to work through a deal with out being pushy, this allowed us to compromise price and buy a new Jeep Wrangler. We will come back to Aaron for another car purchase, his honesty and easy personality are refreshing. Aimee was a joy to deal with, she was able to secure us a fantastic rate on a new auto loan. I have high hopes that the new service department will be as friendly and knowledgable to work with in the future. Thank you, we look forward to our new Jeep Wrangler and a good relationship with a new Dealer in our area. More
My wife and i had a great experience at Northampton JEEP. As a result we purchased a new 2013 Grand Cherokee Overland Summit Edition with a V8 HEMI. We stopped by at 4:05 on a Sunday evening because we sa As a result we purchased a new 2013 Grand Cherokee Overland Summit Edition with a V8 HEMI. We stopped by at 4:05 on a Sunday evening because we saw this new JEEP dealer. We were amazed by the selection and inventory available. Even though the store was closing, Murray invited us in to the show room and even offered us a test drive that day. It actually blew me away that he put a potential customer first over closing up shop and going home on a Sunday night ( A+ customer service ). We left with his card and consideration that we might return. Two weeks elapsed and I had completed my research on the brand and my trade value so gave Murray a call. I explained that I was the person from that Sunday night and he remembered the specific JEEP I was interested. He set up a test drive of the car for that afternoon and had the JEEP ready when I arrived. Needless to say the 2013 Grand Cherokee Overland Summit Edition sold itself. The European design features really show through in this model. Aside from the JEEP badge on the steering wheel, I could have been fooled it believing I was driving a BENZ ML550 or BMW X5. However the pricing and incentives are tremendous. Murray appraised my old vehicle ( Toyota 4 Runner ) and offered me a solid high end of wholesale trade value. Determining the purchase price was painless and fair at $8 bucks over invoice. Then applying cash back incentives that knocked the car down an additional $2,500 (WOW). But wait, there is more... They throw is free oil changes for life of the vehicle while I own it ( easily another $2,500 value ). We let the dealership find us the best bank and finance rate and approval and literally signed and drove off the next day! It was that easy and that is why I am taking the time to write this note. I have purchased over 20 cars since 1987 and have never had a better experience. So congratulations to Murray and the team at Northampton JEEP on their new journey. We were JEEP # 7 off the lot for this new dealer and I am sure we will be back for more. Todd & Kimberly Green More