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Lia Chrysler Jeep Dodge RAM Northampton

Northampton, MA

4.9
151 Reviews

263 King St

Northampton, MA

01060

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Showing 151 reviews

April 13, 2025

Dan Smith was very helpful and with a pleasant personality. Service was outstanding in every area. Will always come back. More

by goshbeverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Sarabia, Joe Dubuc, Tim Conrow
Apr 15, 2025 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thank you for reporting on the exceptional work Dan and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Lia CJDR for the highest quality service.

April 08, 2025

Dear Daniel Smith, Lia Chrysler Jeep Dodge Ram Northampton Great Experience -Again! Talk about consistency in delivery of excellence! The Powell Family sure does appreciate feeling taken care More

by mmrpowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Smith, Justin Rivera, Leslie Torres, Danielle Sarabia, Joe Dubuc, Tim Conrow
Apr 09, 2025 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Providing impeccable service is so important to us here at Lia Chrysler Jeep Dodge RAM Northampton and we are glad that Daniel's efforts met your satisfaction! We are thrilled to know that he made you feel taken care of, was so nice and made your experience great as always. We wish you safe travels until we meet again!

March 31, 2025

Joe Dubuc the service manager was very pleasant, knowledgeable and helpful about explaining my Cherokee’s service issues it was in for. Chris who was the mechanic working on my Cherokee did a wo More

by Kk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris , Joe Dubuc
Apr 04, 2025 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thanks for letting us know how satisfied you were with the assistance provided by Joe and Chris! We're glad they provided you with their utmost support and insight at this visit. We look forward to making your next appointment just as superb.

March 12, 2025

Found a Jeep online but was already sold. Dave showed me one that was in another state and had it shipped for me to see. Ended up purchasing it with his help with financing. More

by drrchrdt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance person Z, Austin Lyne, David Sepavich, Kareem Zaghloul, David Monfett
Mar 13, 2025 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Congratulations on your new Jeep! We're thrilled you enjoyed a pleasant and supportive buying experience with Dave, and we appreciate your fantastic feedback. We wish many happy travels to you in the new ride, from all of us at Lia CJDR!

March 05, 2025

Very solid buying experience. Dave Sepavich was very easy to work with and helped us get the right vehicle at a good price. Good overall experience with Lia Jeep & Chrysler More

by Vrscd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Lyne, David Sepavich, David Monfett
Mar 06, 2025 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Great! Thanks for making our day with your terrific feedback on David. We're delighted he made everything easy for you. We wish you all the best in your travels this year, from everyone at Lia CJDR.

December 17, 2024

I have always had a great experience at Lia. I continue to have my truck serviced here because they do an excellent job. More

by Psdarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Kane, Joe Dubuc
Dec 18, 2024 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thank you for your positive feedback! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

November 19, 2024

I contacted Lia due to a recommendation from my local mechanics. I was connected with Joe Dubuc. Joe immediately said he could help with my situation. He was able to get backordered parts much quicker More

by lacoydr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dubuc
Nov 20, 2024 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thanks for stopping by to share your 5-star review of Joe! We're glad he addressed your vehicle's repair process with plenty of communication and diligence. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

September 27, 2024

I am so pleased with the service I get from the service department especially Joe Dubuc More

by jeepskip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dubuc
Sep 30, 2024 -

Lia Chrysler Jeep Dodge RAM Northampton responded

We're happy Joe's expertise helped you have a very positive experience at Lia CJDR. Thank you so much for your excellent feedback. Safe travels until we see you next time!

September 20, 2024

Our salesman Dave Sepavich went above and beyond in helping us choose the vehicle we wanted to purchase. He took his time and was extremely thorough. He went as far as printing the specs for 2 vehicles More

by Maria J.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Sepavich
Sep 23, 2024 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Maria, we're glad you had a supportive and pleasant dealership experience with Dave and the Lia CJDR team. Congratulations on your new Jeep! We hope you enjoy many happy travels on the road ahead!

September 06, 2024

This was the best experience I have ever had a a car dealership. Joe Dubuc was amazingly helpful with having my car scheduled and serviced faster than I could have hoped for! More

by btolda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dubuc
Sep 06, 2024 -

Lia Chrysler Jeep Dodge RAM Northampton responded

We're so happy to hear that! Thank you for letting us know how pleased you were with Joe's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

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