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Lexus of Woodland Hills

Woodland Hills, CA

4.8
685 Reviews

21701 Ventura Boulevard

Woodland Hills, CA

91364

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Showing 685 reviews

January 04, 2023

The service associate Shery is very helpful and efficient ! Great experience! My battery just got dead on Decembre /31 in the morning! I got my car back in early afternoon! Great team! More

by Ensieh
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Jan 05, 2023 -

Lexus of Woodland Hills responded

We are ecstatic to hear that you had an enjoyable experience here at Lexus of Woodland Hills. Please let us know if we can help you with anything else. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

January 03, 2023

They took care of me quickly and did a beautiful job Fixing the car and washing it and handing it over to me and beautiful condition More

by Sculptrss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Jan 03, 2023 -

Lexus of Woodland Hills responded

We thrive on positive feedback from all our guests and are so happy to hear you had a memorable experience. Can't wait to see you again soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

December 15, 2022

Great service and customer friendly - detailed explanation of repairs to be done after looking at the problem. Giving alternate suggestions. More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ly Do, Sherry Mak
Dec 15, 2022 -

Lexus of Woodland Hills responded

Thank you for your stellar rating! We're so happy to hear our team ensured you were taken care of! We appreciate your business & look forward to serving you again soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

November 25, 2022

Excellent service every time I visit the dealership. Since I don't live close by I tried another Lexus dealership -didn't work.You guys are the best.Hector provided great customer service.See you guys i More

by laleiandds
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Nov 28, 2022 -

Lexus of Woodland Hills responded

Thank you for your stellar rating! We're so happy to hear our team always ensures you're taken care of! We appreciate your business & look forward to serving you again soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

November 25, 2022

Very careful work to diagnose an electronic issue and provide a solution. I'm impressed with the personal service. These people care. More

by dmcfbld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Marino, Sherry Mak
Nov 28, 2022 -

Lexus of Woodland Hills responded

We're thrilled to hear our service team ensured an excellent visit & got you back on the road! Don't hesitate to reach out if there's anything else we can do for you! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

November 18, 2022

I have had 5 Lexus Cars (2NX and 3RX) and still do. The service department at Woodland Hills Lexus, especially Maria, has gone out of its way to take great care of me. All work that has been performed More

by Fozzimon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Nov 22, 2022 -

Lexus of Woodland Hills responded

Thank you for choosing Lexus of Woodland Hills for all of your vehicle needs! We're so happy to hear Maria & our service team have ensured excellent service every time you step through our doors. We look forward to providing you with excellent service for years to come! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

October 24, 2022

Maria is great to work with and always provided great customer service. I make an appointment and they always provide a rental if needed and provide detailed explanation of services needed. More

by omontafej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria
Oct 25, 2022 -

Lexus of Woodland Hills responded

Thank you for your stellar rating! We're so happy to hear Maria always ensured you're taken care of! We appreciate your business & look forward to serving you again soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

September 28, 2022

Excellent service every time even on last minute appointment. They recommended service need it it keep you updated during the service More

by Sabylengyel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 28, 2022 -

Lexus of Woodland Hills responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Hope to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

September 25, 2022

Ly Do is great. Very helpful & responsive. Everything runs smoothly and efficiently. Very professional in every way. More

by Kate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ly Do
Sep 26, 2022 -

Lexus of Woodland Hills responded

Kate, it pleases us to see that Ly made sure you had a seamless visit! We hope to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

September 23, 2022

Excellent service thank you very much very professional! This guys are straight to the point More

by Moiseschelejimenez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ly Do
Sep 23, 2022 -

Lexus of Woodland Hills responded

We want nothing but the best for our customers and we're so happy you had such a great experience with us! Can't wait to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

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