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Lexus of Woodland Hills

Woodland Hills, CA

4.9
697 Reviews

21701 Ventura Boulevard

Woodland Hills, CA

91364

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Showing 697 reviews

August 19, 2023

Ly was knowledgeable, explained the problem and the cost concisely, was responsive to questions and was accommodating. I highly recommend him. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ly Do
Aug 21, 2023 -

Lexus of Woodland Hills responded

Thank you for your fantastic review! We're glad Ly was knowledgeable, explained the problem and cost concisely, and was responsive to your questions. We appreciate your recommendation and thank you for choosing us! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

August 13, 2023

Quick, efficient and friendly. Ly Do was very nice and helpful and quickly ordered a part that I needed. More

by racosta76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ly Do
Aug 15, 2023 -

Lexus of Woodland Hills responded

We love to hear your service visit went seamlessly and efficiently, racosta76! Thank you for your excellent rating. We look forward to serving you again in the future! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

August 11, 2023

Lee is who I always deal with for my car, as well as my wife’s car. He takes care of us in every aspect of car maintenance. We enjoy seeing him on each visit. More

by Lon Handelsman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ly Do
Aug 15, 2023 -

Lexus of Woodland Hills responded

Welcome back and thank you for being a valued member of the family, Lon! We are so proud of Lee for always delivering top-notch service! We look forward to serving you again in the future. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

August 05, 2023

Sherry MAK is WONDERFUL! ! She provides EXCELLENT service, is KNOWLEDGEABLE about products and services, is very accommodating and ALWAYS friendly!!! More

by karekoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Aug 08, 2023 -

Lexus of Woodland Hills responded

Thank you so much for your kind words, Karekoe! We're thrilled to hear that Sherry always ensured a great experience. We appreciate your visit and hope to see you again soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

August 02, 2023

The Lexus of Woodland Hills Service Department is excellent. Service Assistants Farah and Hector are knowledgable and very accomodating. I highly recommend the Lexus of Woodland Hills Sevice Departme More

by aasynrgise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Farah and Hector
Aug 03, 2023 -

Lexus of Woodland Hills responded

Thank you for choosing Lexus of Woodland Hills! We're lucky to have a great team & thrilled you're always taken care of here. We look forward to delivering another 5-star visit soon. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

August 01, 2023

Sherry Mak does a great job of explaining the work to be done and estimated cost and delivers on time. More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Aug 02, 2023 -

Lexus of Woodland Hills responded

Thank you, L! We strive to deliver quality service and we're so proud of Sherry for taking care of you. Visit us again soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

August 01, 2023

Great customer service. Process of my purchase went well. I recommend checking in with Nikolay the best! More

by Vin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nikolay
Aug 02, 2023 -

Lexus of Woodland Hills responded

It's great to hear your shopping experience went seamlessly, Vin! Thank you for your excellent rating & welcome to the family! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

July 22, 2023

Sajad was courteous and helpful. He made my buying experience simple and quick. I came for the used car and he gave me the option and explained the features of the new model. That he More

by tn3147
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sajad
Jul 24, 2023 -

Lexus of Woodland Hills responded

Thank you so much for sharing your wonderful rating. We're so proud of Sajad for ensuring your experience was a memorable one. Welcome to the family! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

July 11, 2023

My experience buying a new Lexus was excellent. The salesman Sina Rid was more than helpful he showed me what they had coming in as there was nothing with my color requirements on the lot. I put do More

by valnickerson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sina Rad
Jul 13, 2023 -

Lexus of Woodland Hills responded

Congratulations on your new Lexus! We're are proud of Sina for ensuring your experience went as smoothly as possible. Welcome to the family! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

July 11, 2023

My Service rep Ly was outstanding! Friendly, efficient, and always takes good care of me and my car whenever I need service. I highly recommend this Lexus service location! More

by W. Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ly Do
Jul 13, 2023 -

Lexus of Woodland Hills responded

Thank you for your stars, W. Jones! We're so lucky to have Ly on our team, and we're thrilled you're always taken care of here. We look forward to continuing to deliver the quality service you deserve and keep your Lexus running like new! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

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