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Lexus of Woodland Hills

Woodland Hills, CA

4.8
685 Reviews

21701 Ventura Boulevard

Woodland Hills, CA

91364

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Showing 685 reviews

May 26, 2023

Fast and friendly customer service. Hector my service representative was knowledgeable and answered all of my questions. More

by vee_patterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
May 30, 2023 -

Lexus of Woodland Hills responded

Hi Vee, We couldn't be happier to see you received prompt and quality service from Hector and our team. Thanks so much for choosing us here for your vehicle needs and for being part of our Lexus of WH Family. We hope your vehicle's treating you well and we can't wait to see you here at your next service visit. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

May 03, 2023

I had a great car buying experience. Ivan was awesome. He held my hand through everything as promised and was a pleasure to work with. I like this dealership way better than Keyes Van Nu More

by L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan
May 05, 2023 -

Lexus of Woodland Hills responded

We're thrilled to hear you enjoyed your experience, L! Thank you for choosing Lexus of Woodland Hills & welcome to the family. Until next time! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

May 03, 2023

Great service. everyone seemed to know what they were doing. I was very pleased with the service More

by Djoslyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Scopelitis
May 05, 2023 -

Lexus of Woodland Hills responded

Thank you for your stellar rating, Djoslyn! We're glad our team delivered a quality service experience! Visit us again soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

April 21, 2023

I switched from Lexus Keyes Van Nuyus to Lexus Woodland Hills. Service Advisor Maria. It was an amazing and great experience with her and the dealership. I am staying. Carolrose More

by Carolrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Apr 24, 2023 -

Lexus of Woodland Hills responded

Thank you for being a valued member of the Lexus of Woodland Hills Family. Carolrose! It's great to hear Maria went above & beyond to ensure you leave a happy customer! We look forward to many more years together! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

April 12, 2023

Great Service. Very Well informed of what needs to be done on the vehicle and Sherry Mak, the Service Representative, was great to work with. More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Apr 12, 2023 -

Lexus of Woodland Hills responded

Thank you for your excellent rating, L! Customer satisfaction is our top priority & we're so proud of Sherry for delivering the 5-star service visit you deserve. Until next time! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

April 05, 2023

Sajad and the Woodland Hills Lexus team were amazing! Left the lot with my dream car! More

by Elizabeth Orellana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sajad Zarbafiyan
Apr 06, 2023 -

Lexus of Woodland Hills responded

Congratulations on finding your dream car, Elizabeth! We're proud of our team for making the process go as seamless as possible. Welcome to the family! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

March 27, 2023

i was pleased with the agent. got good helpful information and personal service. will be back More

by maxkremer23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
brad steinberg
Mar 28, 2023 -

Lexus of Woodland Hills responded

Thank you, Max! We're happy to hear our team worked hard and delivered an excellent visit. We look forward to working with you again soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

March 22, 2023

My service rep was efficient and very helpful with my requests. Farah was organized and informative. My car is working well after I picked it up. More

by Rochellemcalpin2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Farah
Mar 24, 2023 -

Lexus of Woodland Hills responded

We're so happy to hear your vehicle is running smoothly, Rochelle! Thank you for choosing Lexus of Woodland Hills! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

March 22, 2023

My advisor Ly Do was terrific- and always is! Very pleased with the speed and quality of service, my car always looks better than it did when I dropped it. Shuttle service to and from was also pe More

by Bytebox12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ly Do
Mar 24, 2023 -

Lexus of Woodland Hills responded

Welcome back and thank you for choosing us! It's great that Ly always delivers 5-star service. We look forward to many more excellent visits! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

March 15, 2023

My service advisor, Ly Do, was great. Very helpful. He provided great service - detailed explanations of repairs to be done. Excellent service! More

by Song
Recommend Dealer
Yes
Employees Worked With
Ly Do
Mar 16, 2023 -

Lexus of Woodland Hills responded

Thank you for your stellar rating, Song! We're glad Ly delivered a quality service experience! Visit us again soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

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