Lexus of Woodland Hills
Woodland Hills, CA
Filter Reviews by Keyword
By Type
Showing 699 reviews
I purchased my CPO ES350 around nine months ago from Vista. Recently, I noticed that the paint was bubbling around the steering wheel control so I called Vista for some help. I left a message with the Vista. Recently, I noticed that the paint was bubbling around the steering wheel control so I called Vista for some help. I left a message with the service manager, Steve Schwatz, who called me back the next day. He immediately explained that he would have called me back earlier but was helping to cover for a short staff situation. He explained the solution for my problem but also took the time to check out my warranty and any expiration periods of which to be aware. Vista was terrific at the time I purchased the car and immediately after with great followup to ensure that we were happy and this most recent experience affirms that Vista is a terrific dealership. More
This is the second Lexus we have bought from this dealer in the last 2 months. Superb service and no nonsense sales approach for a great deal on used Lexus vehicles. in the last 2 months. Superb service and no nonsense sales approach for a great deal on used Lexus vehicles. More
Ralph Martinez is a real pro. He was my service manager today and has been for most of my visits to Vista Lexus. He always makes it a painless, pleasant experience. I wouldn't go so far to say that I lo today and has been for most of my visits to Vista Lexus. He always makes it a painless, pleasant experience. I wouldn't go so far to say that I look forward to taking my car in for service, BUT I never dread it! More
michael has been very friendly and with a great customer service .Not only did he helped me get into a deal after going to 2 different Lexus dealership but was very matter of fact and no non-sense ;i went t service .Not only did he helped me get into a deal after going to 2 different Lexus dealership but was very matter of fact and no non-sense ;i went to jim falk lexus and the dealer that i spoke with condescendingly humiliated me and my sister because of my credit score.Michael skobin helped me get into a good deal despite my poor credit score and i now enjoy the luxury of a lexus es 2011. More
We recently purchased a new Lexus RX at Vista Lexus and had a fantastic experience. We worked with Larry Ellis, and he truly did everything he could to make the experience as easy and seamless as possible. had a fantastic experience. We worked with Larry Ellis, and he truly did everything he could to make the experience as easy and seamless as possible. Within 3 hours or arriving at the dealership, we were driving off the lot in our brand new car. Larry went above and beyond to work with us. He even put a giant red bow on the top of the car after I joked that it had always been a dream of mine. If you're looking for a great car buying experience, come to Vista Lexus and ask for Larry. You won't be disappointed. More
We have just purchased RX450h with only 3 days of searching and contemplating of buying either Toyota Highlander Hybrid or Lexus Hybrid. Visited one dealership and made us decide to purchase Lexus o searching and contemplating of buying either Toyota Highlander Hybrid or Lexus Hybrid. Visited one dealership and made us decide to purchase Lexus over Highlander. First dealership did not have the color we wanted. We called Vista Lexus and Larry Ellis told us immediately he had what we wanted. Although it was far away from our house, we drove to see it. Larry was very friendly and kind, and also VERY knowledgeable about the function of the car. Initially we were going to trade in our car, but he advised us to sell ourselves. We had a chance of talking several sales persons from the several dealerships regarding the trade-in deals. We sold the car in two days through Internet and although we received the better pricing on the different color and different options, we both strongly felt courteousness of Larry at the Vista that brought us back to this dealership to purchase it. We are very happy with our decision and enjoying the car. Susan & Ivan Oak More
I just want to say that after being a Keyes Lexus customer for 15+ years, I just purchased a CPO 2008 GS450h - a truly beautiful car! The deal this time came from Jim Falk in Beverly Hills - but I w customer for 15+ years, I just purchased a CPO 2008 GS450h - a truly beautiful car! The deal this time came from Jim Falk in Beverly Hills - but I work in Woodland Hills and Vista is 2 minutes from me, making things very easy. I just had a call with Steve to introduce myself, and he was very warm and friendly and inviting. I explained to him that I needed to have my personalized settings changed for the lights, unlock doors, etc., and he said no problem! this may not seem like much - but - most dealers dont' like to do the 'freebies' for other dealerships. This speaks volumes about htis dealership and their service department. I can tell you now, even before I have my first service at Vista, that I am already happy! Vista Lexus - you have a new customer! More
BOUGHT A SECOND LEXUS from Larry Ellis! This time, a BOUGHT A SECOND LEXUS from Larry Ellis! This time, a CPO, 2010 RX450h. Added another Lexus hybrid to the family. Again, seamless transaction. A few BOUGHT A SECOND LEXUS from Larry Ellis! This time, a CPO, 2010 RX450h. Added another Lexus hybrid to the family. Again, seamless transaction. A few things were missing, but Larry took care of us as usual. We joked to Larry that we couldn't keep buying cars from him every month; it's starting to get expensive! Worked with Jason in the finance office. Quick transaction, excellent quality customer service. Will definitely be returning! More
everything was handled in a very professional manner......as always... the service writer has a great deal of customer attention and is a separate pair of eyes as to the quality of the particu manner......as always... the service writer has a great deal of customer attention and is a separate pair of eyes as to the quality of the particular service your vehicle is receiving... the service manager is a very strong support person to validate any concerns More
Michael got in touch with us.We were ready for a new Rx350 SUV.We have been with Lexus since 1990.We worked with the Thousand Oaks dealership in the past,however,since living in Woodland Hills now, w Rx350 SUV.We have been with Lexus since 1990.We worked with the Thousand Oaks dealership in the past,however,since living in Woodland Hills now, we decided to check out Lexus of Woodland Hills. We loved the dealership.Very professional,and of course Michael was so knowledgable and helpful in showing us all of the new features,as well as, securing the sale,that we are recommending Michael to all of our friends who love driving a Lexus as we do.... Sincerely, Doris and Donald Levine More