Lexus of Woodland Hills

Tim was friendly straight forward and honest. Gave a terrific deal first time. No arguments or negotiation. Was attentive to every detail of our needs and requests, and patient with me in my anxiety. terrific deal first time. No arguments or negotiation. Was attentive to every detail of our needs and requests, and patient with me in my anxiety. Alma, as cute a can be, knew what to do, when to do it, and kept us both calm and sure during this experience. She was attentive to every detail of operation of the vehicle, and was just outstanding...Superb....I have been dealing with this Agency, and precedent ownership since 2000, and would go nowhere else. They are the best. More

George Contreras was such a pleasure to work with and really went the extra mile in customer service. There are many Lexus dealerships to choose from but Lexus of Woodland Hills is our choice! Than really went the extra mile in customer service. There are many Lexus dealerships to choose from but Lexus of Woodland Hills is our choice! Thank you George! More

Great, friendly and knowledgeable dealership. Michael stayed in touch with me on the phone and by email. He led me thru the process of purchasing a new car and always had answers for my many questions stayed in touch with me on the phone and by email. He led me thru the process of purchasing a new car and always had answers for my many questions. Danielle was thorough and kind going over all the new gadgets in the car. I know I can relie on them for for anything that may come up. The dealership is like a large family and I feel I am a member. More

I am diligent in my service record with my 11 yr old RX300. And why not, when I can set my appts online; ask for a loaner car; and always am greeted with a smile. I have been seeing only Ly for my ser RX300. And why not, when I can set my appts online; ask for a loaner car; and always am greeted with a smile. I have been seeing only Ly for my service needs for the last 5 yrs. I am given an estimate that is usually right there or under. Wehave a good conversation to make sure I don't forget to tell him anything. The loaner car is a great benefit. And Ly will usually have my car ready before the time estimated. Yesenia in the cashier office will complete the transaction quickly and efficiently. Great service all around! More

Tim was great to work with and gave me a good deal on my RX 450H .) I would recommend Tim for your new vehicle. Thanks, John Coffey RX 450H .) I would recommend Tim for your new vehicle. Thanks, John Coffey More

Michael Sachs gave us a great deal on an RX350 and did it Michael Sachs gave us a great deal on an RX350 and did it without any hassle. He listened to us and made sure we got the vehicle we wanted. And our Michael Sachs gave us a great deal on an RX350 and did it without any hassle. He listened to us and made sure we got the vehicle we wanted. And our car was ready minutes after our credit was approved. Jerry also went over the car with us before we left and answered all of our questions and showed us how to get our phones and iPod synched to the new car before we drove off the lot. The best, easiest and quickest car buying experience I have ever had and the car (RX350) is top notch. More

George was very helpful and patient as we worked with Lexus Customer Satisfaction to obtain an RA and Credit for some parts I was buying. He took the time to call Headquaters, patiently wait for all the Lexus Customer Satisfaction to obtain an RA and Credit for some parts I was buying. He took the time to call Headquaters, patiently wait for all the details to be worked out and then satisfy me. He always smiled, was courteous and most of all got everything done to my satifaction. George is an exemplary employee. Thanks George. More

I have purchased three cars from this dealership over a 7 year period. The latest was yesterday and it was truly an outstanding experience. My sales guy was Larry Ellis (Internet Manager) we exchanged few em year period. The latest was yesterday and it was truly an outstanding experience. My sales guy was Larry Ellis (Internet Manager) we exchanged few emails and phone calls prior to coming in and agreed on a price. The deal was great to the point that few other dealerships I talked to didn't believe me when I told them what I had agreed on. When we came few days later the price we agreed on was exactly the price we got and the whole thing was effortless. No hard pressure, no gimmicks, no lying. Really felt we treated as guests. Will definitely be back buying again from Larry. On a side note their service department is great too. I've been taking our cars there for service (after being royally screwed by another dealership much closer to home) and always received excellent service. Sherry Mac is the adviser we use and she is great and the most important thing - honest. More

The folks at Lexus of Woodland Hills made leasing my new Lexus a breeze. They were professional, courteous and highly efficient. My deal was done so quickly. I highly recommend Lexus of Woodland Hills. Lexus a breeze. They were professional, courteous and highly efficient. My deal was done so quickly. I highly recommend Lexus of Woodland Hills. More

The sales staff seemed to try to make the experience as positive as possible. I would use them again and refer any of my friends positive as possible. I would use them again and refer any of my friends More