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Lexus of Woodland Hills
Woodland Hills, CA
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This is a compliment regarding Sales Consultant Marcy Liu, with whom I had contact yesterday. As a long time customer of Vista Lexus, from which I purchased my 1991 LS 400, I came by yesterday to say Liu, with whom I had contact yesterday. As a long time customer of Vista Lexus, from which I purchased my 1991 LS 400, I came by yesterday to say hello to the service manager. Prior to leaving your facility, I happened to glance at your new Lexus cars. Marcy came to ask if she could help me. Although I indicated to her I was not ready to purchase a new car at this time, she was very nice in showing me the new line of cars. There was no pressure to buy but she offered me a test drive in the new LS 460. Marcy gave a very good presentation in an excellent manner. She is a very competent salesperson and an excellent asset to your company. When I am ready for a new Lexus, she will be my first priority to contact. Sincerely, Arnold Goldman Encino, CA More
Sherry has been my service person for the last few times I have taken my car in. She is very nice, knows her stuff, and always lets me know when the car will be ready and if there will be any other charges I have taken my car in. She is very nice, knows her stuff, and always lets me know when the car will be ready and if there will be any other charges attached to my visit. Not only does she tell me, but she carefully explains why I have charges so that I can make a decision about them. I feel very comfortable leaving my car with her. Amanda is the cashier, and she has them bring up my car even when I can see where it is parked in the lot. Some of the other cashiers have me walk to the car. It is sort of nice to have it pulled up for you. Anyway, I love the dealership and would recommend it. More
My car has been serviced at Lexus of Woodland Hills since I purchased it 6 years ago. My experience here has been exceptional. I trust the people that have worked with me 100%. My opinion is that it is the I purchased it 6 years ago. My experience here has been exceptional. I trust the people that have worked with me 100%. My opinion is that it is the ONLY place to take your car for service in the San Fernando Valley. More
I had the very best experience with a new car lease from Michael Sachs at Lexus in Woodland Hills. First off - he was so wonderful and professional. No phony cars saleman stuff. He sold me the new Lexus Michael Sachs at Lexus in Woodland Hills. First off - he was so wonderful and professional. No phony cars saleman stuff. He sold me the new Lexus CT hybrid - and actually helped find it for me in CA. Got exactly what I wanted. Michael sat with me on a Monday night showing me all of the bells and whistles and has offered to help in any way possible so that I get the most of my new car experience. If you're looking for a new car - I'd run and get a Lexus - I've driven a BMW for 9 years - and I won't turn back. And call Michael - he was super. Big shout out to Michael Sachs!!! THANK YOU. Laurie J More
Louis Do handled the repair for my car, got me a great loaner and did everything excellently so I did not have to wait very long. Also when I picked up my car it took only a little while. Everything was loaner and did everything excellently so I did not have to wait very long. Also when I picked up my car it took only a little while. Everything was excellent. More
We have been with Lexus of Woodland Hills for over 11 years and have continued to have it serviced there because of their great care, friendliness and honesty. We have always asked for Louis Do (Ly) by n years and have continued to have it serviced there because of their great care, friendliness and honesty. We have always asked for Louis Do (Ly) by name as a service rep and have a great relationship with him. He is always willing to help without hesitation and give us wonderful customer service. More
I love this place! Ly is the best at customer service ever!! Having my car serviced is so easy with this wonderful group of people. Ly is fair, honest and always available to help me with car issues. ever!! Having my car serviced is so easy with this wonderful group of people. Ly is fair, honest and always available to help me with car issues. I have been coming here for at least 10 years now and feel like I am part of their family. I feel like I am treated with kindness and professionalism. I can't thank Ly (Eddie and Jerry too, of course) enough for taking such good care of my car. More
I'd reached out to several Lexus dealerships in my area, and Larry was the only one willing to work with me for the model and price I was looking for. The staff was friendly, easy to work with, and made th and Larry was the only one willing to work with me for the model and price I was looking for. The staff was friendly, easy to work with, and made the entire experience as pain-free as possible. I came away with the car I wanted at the price point I was looking for, and couldn't be happier. I highly recommend this dealership to others. More
I've had my service done at this dealership for over 5 years and refuse to go anywhere else. I don't even live remotely close to the dealership, but am willing to burn gas and time to take my car here. T years and refuse to go anywhere else. I don't even live remotely close to the dealership, but am willing to burn gas and time to take my car here. They are friendly, efficient, professional and incredibly helpful. Many thanks for the GREAT ongoing service! More