Lexus of Woodland Hills

i can't say enough good things about these guys. The lease on my wife's car was up and we needed to get her into a new car--Michael Sachs got her into a beautiful new GX460 and it was one of the most pl lease on my wife's car was up and we needed to get her into a new car--Michael Sachs got her into a beautiful new GX460 and it was one of the most pleasant car buying experiences I have ever had, If only all major purchases could be this easy. I have bought dozens of cars and I can tell you that the the customer service I received from Michael and the folks at Lexus of Woodland Hills is as good as it gets. They earned a customer for life. More

Tim is straightforward and no-nonsense. We negotiated the pricing over the phone and via email before coming into the dealership. He was timely in returning phone calls and emails and kept us updated through pricing over the phone and via email before coming into the dealership. He was timely in returning phone calls and emails and kept us updated throughout the process. Tim honored everything that was discussed and was completely professional and treated us with respect. He noticed a scuff on the car and assured us that he would make arrangements for it to be picked up and taken back to the dealer to fix and that we would be provided with a loaner car in the interim. Alma was also great to work with. She made sure that we were taken care of and took the time to show us all the features of the car. Alma is very personable and provided great customer service. The entire transaction was hassle-free and we got a great deal on our car. We really couldn't have asked for a better experience. More

Absolutely incredible sales experience. Tim and his assistant, Alma, were both fantastic and made my car buying experience fast and easy. I have both Tim & Lexus of Woodland Hills to several friends f assistant, Alma, were both fantastic and made my car buying experience fast and easy. I have both Tim & Lexus of Woodland Hills to several friends for their next car purchase. More

Tim was friendly straight forward and honest. Gave a terrific deal first time. No arguments or negotiation. Was attentive to every detail of our needs and requests, and patient with me in my anxiety. terrific deal first time. No arguments or negotiation. Was attentive to every detail of our needs and requests, and patient with me in my anxiety. Alma, as cute a can be, knew what to do, when to do it, and kept us both calm and sure during this experience. She was attentive to every detail of operation of the vehicle, and was just outstanding...Superb....I have been dealing with this Agency, and precedent ownership since 2000, and would go nowhere else. They are the best. More

George Contreras was such a pleasure to work with and really went the extra mile in customer service. There are many Lexus dealerships to choose from but Lexus of Woodland Hills is our choice! Than really went the extra mile in customer service. There are many Lexus dealerships to choose from but Lexus of Woodland Hills is our choice! Thank you George! More

Great, friendly and knowledgeable dealership. Michael stayed in touch with me on the phone and by email. He led me thru the process of purchasing a new car and always had answers for my many questions stayed in touch with me on the phone and by email. He led me thru the process of purchasing a new car and always had answers for my many questions. Danielle was thorough and kind going over all the new gadgets in the car. I know I can relie on them for for anything that may come up. The dealership is like a large family and I feel I am a member. More

I am diligent in my service record with my 11 yr old RX300. And why not, when I can set my appts online; ask for a loaner car; and always am greeted with a smile. I have been seeing only Ly for my ser RX300. And why not, when I can set my appts online; ask for a loaner car; and always am greeted with a smile. I have been seeing only Ly for my service needs for the last 5 yrs. I am given an estimate that is usually right there or under. Wehave a good conversation to make sure I don't forget to tell him anything. The loaner car is a great benefit. And Ly will usually have my car ready before the time estimated. Yesenia in the cashier office will complete the transaction quickly and efficiently. Great service all around! More

Tim was great to work with and gave me a good deal on my RX 450H .) I would recommend Tim for your new vehicle. Thanks, John Coffey RX 450H .) I would recommend Tim for your new vehicle. Thanks, John Coffey More

George was very helpful and patient as we worked with Lexus Customer Satisfaction to obtain an RA and Credit for some parts I was buying. He took the time to call Headquaters, patiently wait for all the Lexus Customer Satisfaction to obtain an RA and Credit for some parts I was buying. He took the time to call Headquaters, patiently wait for all the details to be worked out and then satisfy me. He always smiled, was courteous and most of all got everything done to my satifaction. George is an exemplary employee. Thanks George. More

Michael Sachs gave us a great deal on an RX350 and did it Michael Sachs gave us a great deal on an RX350 and did it without any hassle. He listened to us and made sure we got the vehicle we wanted. And our Michael Sachs gave us a great deal on an RX350 and did it without any hassle. He listened to us and made sure we got the vehicle we wanted. And our car was ready minutes after our credit was approved. Jerry also went over the car with us before we left and answered all of our questions and showed us how to get our phones and iPod synched to the new car before we drove off the lot. The best, easiest and quickest car buying experience I have ever had and the car (RX350) is top notch. More