Lexus of Woodland Hills
Woodland Hills, CA
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Outstanding experience. Made buying a new car a pleasure for the first time! Stood by the price they quoted and there were no surprises or hard sell on extras. Very infomative and efficient! Everyone was for the first time! Stood by the price they quoted and there were no surprises or hard sell on extras. Very infomative and efficient! Everyone was great! More
I gave all great reviews because Tim and Alma made the transaction hassle free. I will come back again and buy a car from them and also recommend them to my friends. transaction hassle free. I will come back again and buy a car from them and also recommend them to my friends. More
Craig Jennings completely understands the meaning of "customer service". I was able to phone Lexus of Woodland Hills (thanks to the kindness of a perfect stranger) after I had locked my keys i "customer service". I was able to phone Lexus of Woodland Hills (thanks to the kindness of a perfect stranger) after I had locked my keys in the trunk with my purse and recently purchased groceries. The operator referred me to Craig who was more than happy to assist me (even after he informed me that my 5 year old Lexus ES 350 was no longer under warranty/Lexus Roadside Service). Not only did he look up the phone number for AAA road service, he PHONED them on my behalf. Later that afternoon, Craig telephoned me just to make sure that all was well. That, my friends, is CUSTOMER SERVICE!!! Honestly, I was not very pleased with the service that I had received during my last visit and I was considering heading over to Lexus in Van Nuys for my next vehicle maintenance appointment, but Craig has warmed my heart to Lexus of Woodland Hills once again. Thank You, T. Henderson More
I was referred to Larry Ellis by a CTS 200h forum. I didn't expect buying a new car was so painless and quick until I met with the Lexus staffs. Everyone from beginning to start was extremely knowledgea didn't expect buying a new car was so painless and quick until I met with the Lexus staffs. Everyone from beginning to start was extremely knowledgeable, accommodating and friendly. It was straight to business and no games. We got in and got out! This will not be the last Lexus I buy from LEXUS OF WOODLAND HILLS! More
This is our second car leased from Tim Mitchell over at Woodland Hills Lexus. The customer service is phenomenal and they make the car buying experience painless....all the while keeping your best interes Woodland Hills Lexus. The customer service is phenomenal and they make the car buying experience painless....all the while keeping your best interest in mind. More
Ly has helped me out twice when my car had a problem. He is very reassuring, and has excellent follow-through with the customers. I highly reccommend this dealership for servicing your Lexus. is very reassuring, and has excellent follow-through with the customers. I highly reccommend this dealership for servicing your Lexus. More
BUYER BEWARE. verbal deal. daily calls waiting for pickup. Apt. @1:00 brother drove 1 1/2hrs,SURPRISE.. car was sold night before.. SORRY,SORRY???? pickup. Apt. @1:00 brother drove 1 1/2hrs,SURPRISE.. car was sold night before.. SORRY,SORRY???? More
I wasn't looking for a Lexus and was at a nearby competitor when I walked onto the lot. Even though it was almost 9pm, Mike Soboti greeted me like he had just had his first cup of coffee. He was gen competitor when I walked onto the lot. Even though it was almost 9pm, Mike Soboti greeted me like he had just had his first cup of coffee. He was genuinely nice to meet and we looked at a 2010 RX350 that was in near mint condition. After test driving the vehicle and learning about all its features, I went ahead with the vehicle purchase. Everything went smoothly from the sales negotiation, finance (Ivan) to vehicle delivery and orientation. I would buy another car from Mike and Lexus of Woodland Hills. More
This is the 4th car I have bought from Larry Ellis, the Internet Director. He made it easy and painless. I am glad to see that Larry is still there after the change of ownership from Vista Lexus. Larry Internet Director. He made it easy and painless. I am glad to see that Larry is still there after the change of ownership from Vista Lexus. Larry always gives great service and got me the most for my trade in. I recommend Larry for all of your car needs. He even had the car delivered to my mother to surprise her for mother's day. More
Myself and my wife had a great experience buying our first Lexus here. From the test drive, deal negotiation to the final delivery both Michael Skobin and Jerry Banderas were very patient and exception first Lexus here. From the test drive, deal negotiation to the final delivery both Michael Skobin and Jerry Banderas were very patient and exceptional in their customer service. This dealership has earned another lifetime customer. More