Lexus of Woodland Hills
Woodland Hills, CA
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Great customer Service by ly doo. Excellent Facility and overall satisfaction is 100%. By Lexus woodland hills, California . Everyone is very Friendly and helpful to all. overall satisfaction is 100%. By Lexus woodland hills, California . Everyone is very Friendly and helpful to all. More
I'm very busy, and don't have time to write long reviews. To be succinct, the above checked employees have given me excellent, excellent service for the past six years. They are the reason I continue to do To be succinct, the above checked employees have given me excellent, excellent service for the past six years. They are the reason I continue to do business with this dealership. I hope the owners of this dealership treat these employees as well as they(the above mentioned employeees) treat the customers. More
I have been a customer of Vista for over 20 years. Now that the dealership has changed hands i was concerned if I was going to get the same great treatment that I've always received over the years from pe that the dealership has changed hands i was concerned if I was going to get the same great treatment that I've always received over the years from people like Sherry Mak. While I have leased 6 vehicles over the years from Vista, I live and work at least ten miles from the dealership from the dealership so there are other options for me to go for service. Thus far it appears that i will continue to come back to Lexus of Woodland Hills because I continue to be treated very well by Sherry who is a great service representative. I brought my car in this morning for a regular service and Sherry greeted me back like an old friend; arranged for a loan car and got me on my way quickly, just like she always has. It was also good to see Eddie Aquino who has also provided excellent serivce over the years as well. Sherry informed me when my car would be ready wiht a friendly phone call and it was ready as promised. Yesenia Ramirez handled my payment processing and she was extermely friendly and courteous. Bottom line fro me is that i will continue to patronize the dealership even after the change of ownership as long as i feel I'm being treated in the great fashion I got use to under the Vista ownership and good folks like Sherry et al. More
Ly is an incredibly knowledgeable service advisor. I have complete trust and faith in his opinions and he always does a fantastic job. If I ever have a problem, question, or concern about my vehicle, L have complete trust and faith in his opinions and he always does a fantastic job. If I ever have a problem, question, or concern about my vehicle, Ly is the first person I contact. Plain and simple - he's one of the very best. I highly recommend him. Lexus of Woodland Hills is very lucky to have Ly Do on their service team! More
I have worked with Ly since I bought my 2008 Lexus SUV and he is the best. Ly is extremely helpful, honest, hard-working and is a pleasure to work with. It is a pleasure doing business with Ly at Lexus of and he is the best. Ly is extremely helpful, honest, hard-working and is a pleasure to work with. It is a pleasure doing business with Ly at Lexus of Woodland Hills. I trust Ly completely to tell me exactly what my car needs and I am fully confident that my car is in great shape. More
I bought my Lx470 at Vista Lexus and I have worked with Ly ever since. He is the best service advisor ever. He is knowledgeable, helpful, proactive and his follow-up is above my expectation. With Ly I h Ly ever since. He is the best service advisor ever. He is knowledgeable, helpful, proactive and his follow-up is above my expectation. With Ly I have the confidence that everything will be fine with my car. He is the Best. More
I leased my third consecutive Lexus vehicle from Woodland Hills Lexus. My previous two Lexus’ were from Santa Monica Lexus and Longo Lexus. I also visited Thousand Oaks Lexus during my investigation of my Hills Lexus. My previous two Lexus’ were from Santa Monica Lexus and Longo Lexus. I also visited Thousand Oaks Lexus during my investigation of my last two cars. Being the experienced and diligent customer I am you can take my word for it that Tim Mitchell and Alma Jimenez of Woodland Hills Lexus are your go-to sales people and dealership. Their customer service, honesty and terms provided are far superior to any other Lexus salesperson or dealership I’ve experienced. They found the car I wanted at another dealership, received it hours later and dropped it off to my office that afternoon! Their follow up since then shows that they do not think of you as a “sale” but as a valued customer. More
My experience at Woodland Hills Lexus was wonderful. I moved out to LA and needed a car, and Tim and Alma catered to my every need, including picking me up from the airport to bring me directly to the dea moved out to LA and needed a car, and Tim and Alma catered to my every need, including picking me up from the airport to bring me directly to the dealership to get the car we pre-arranged and negotiated over the phone. They displayed impeccable service and made the process extremely painless and quick. After the headache that comes with moving, it was so great to have one less thing to worry about. Lexus of Woodland Hills really took care of me, and I would HIGHLY recommend working with Tim and Alma for anyone interested in purchasing a Lexus. More
Ly is by far the most reliable, dependable, experienced and professional at his job and is the reason for my staying with this service dealership trhu the years. I highly recommend him and this service loc and professional at his job and is the reason for my staying with this service dealership trhu the years. I highly recommend him and this service location. More
Ly has been my service advisor for the past 5 years and is one of the very few that I trust in the auto industry. He is professional, knowledgeable, friendly, proactive and a true expert in this field. M is one of the very few that I trust in the auto industry. He is professional, knowledgeable, friendly, proactive and a true expert in this field. Many thanks to Ly for all his assistance and making my Lexus experience one of the best. More