Lexus of Woodland Hills

Larry Ellis is a great salesperson, and offered us a great deal on our 2011 RX350.We searched throughout California and Woodland Hills beat everyone else for price. great deal on our 2011 RX350.We searched throughout California and Woodland Hills beat everyone else for price. More

We are a loyal Lexus family. Prior to our experience we had leased five Lexus vehicles, most of them from Lexus of Woodland Hills (formerly Vista Lexus). We weren't sure initially how Woodland Hills Lexus had leased five Lexus vehicles, most of them from Lexus of Woodland Hills (formerly Vista Lexus). We weren't sure initially how Woodland Hills Lexus would fare relative to the previous dealership, bu from seeing many familiar faces, many of whom we worked with in the past and loved, our reservations were ameliorated. Nissim was PHENOMENAL. From the moment my family and I walked though the door, Nissim was there to take care of us. He gave us a great deal on a new CT hybrid. Friendly and enthusiastic while at the same time professional and courteous, Nissim went above and beyond the typical expectations of a salesperson. Suffice it to say we are still a Lexus family, but even more so a Woodland Hills Lexus family. We wouldn't go anywhere else. Thank you Nissim and thank you Woodland Hills Lexus More

Ly is always helpful,knowledgeable and responds quickly to messages or questions. He is friendly and makes the headache of car service a whole lot more bearable! to messages or questions. He is friendly and makes the headache of car service a whole lot more bearable! More

I've been happy with my Lexus since I had the such a wonderful leasing processes and their service department has always accommodated me, since I have such a busy schedule, love this dealership. Thank wonderful leasing processes and their service department has always accommodated me, since I have such a busy schedule, love this dealership. Thank you. More

"Can you back back tomorrow?" was the first thing the sales rep (Frank Motamedi)said to me when I asked for a test drive. I asked again what he said but sure enough he repeated to come bacK to thing the sales rep (Frank Motamedi)said to me when I asked for a test drive. I asked again what he said but sure enough he repeated to come bacK tomorrow. He did not even let me go into the dealer. I guess this is how they do business there. I see that Frank is a Sales Associate but he apparently was not doing his job. I was so furious I left the dealer without a reply and I called the dealer (four times since the receptionist there did not pick up the calls) and asked to speak to a Sales Manager or someone in charge when the receptionist finally picked up the call on the fourth call and she was giggling and speaking to someone else. THIS IS THE WORST DEALER EVER. THE MOST UNPROFESSIONAL DEALER I EVER HAD TO EXPERIENCE IN MY LIFE!!!! I HIGHLY RECOMMEND TO AVOID THIS DEALER AT ALL COST!!!! DO NOT GO THERE!!!!!! I spoke to a Sales Manager by the name of Fred and explained to him what happened but I still felt that he's apologies were not sincere but fake. I will submit a formal complain letter to the head of LEXUS!!!! And you're welcome!!! You have a lost many future clients!!!!!!! More

Both sales persons were very knowledgable about the Lexus product. They were both very accomodating with the price range I had to work with and all the staff are very personable. product. They were both very accomodating with the price range I had to work with and all the staff are very personable. More

Last week I purchased a Lexus RX 350 which I truly love driving. I had the pleasure of meeting with Tim and Alma, they were both professional as well personable. Tim rigoursly helped me with the price an driving. I had the pleasure of meeting with Tim and Alma, they were both professional as well personable. Tim rigoursly helped me with the price and finance and Alma was very knowledgable in familiarizing me with the vehicle. I would not hesitate to recommend Tim and Alma to my family/friends or anyone else for that matter. Thank you for your excellent customer service in customer satisfaction. More

Great customer Service by ly doo. Excellent Facility and overall satisfaction is 100%. By Lexus woodland hills, California . Everyone is very Friendly and helpful to all. overall satisfaction is 100%. By Lexus woodland hills, California . Everyone is very Friendly and helpful to all. More

I'm very busy, and don't have time to write long reviews. To be succinct, the above checked employees have given me excellent, excellent service for the past six years. They are the reason I continue to do To be succinct, the above checked employees have given me excellent, excellent service for the past six years. They are the reason I continue to do business with this dealership. I hope the owners of this dealership treat these employees as well as they(the above mentioned employeees) treat the customers. More

I have been a customer of Vista for over 20 years. Now that the dealership has changed hands i was concerned if I was going to get the same great treatment that I've always received over the years from pe that the dealership has changed hands i was concerned if I was going to get the same great treatment that I've always received over the years from people like Sherry Mak. While I have leased 6 vehicles over the years from Vista, I live and work at least ten miles from the dealership from the dealership so there are other options for me to go for service. Thus far it appears that i will continue to come back to Lexus of Woodland Hills because I continue to be treated very well by Sherry who is a great service representative. I brought my car in this morning for a regular service and Sherry greeted me back like an old friend; arranged for a loan car and got me on my way quickly, just like she always has. It was also good to see Eddie Aquino who has also provided excellent serivce over the years as well. Sherry informed me when my car would be ready wiht a friendly phone call and it was ready as promised. Yesenia Ramirez handled my payment processing and she was extermely friendly and courteous. Bottom line fro me is that i will continue to patronize the dealership even after the change of ownership as long as i feel I'm being treated in the great fashion I got use to under the Vista ownership and good folks like Sherry et al. More