Lexus of Woodland Hills
Woodland Hills, CA
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Ly Do is one of the friendliest and most thorough people I have ever met. I have confidence in Ly because he always answers my detailed questions (even when I'm traveling and not at the dealership), he goes I have ever met. I have confidence in Ly because he always answers my detailed questions (even when I'm traveling and not at the dealership), he goes above and beyond, and overall makes my car service/maintenance experience pleasant. He gets me in and out very quickly and can accomodate my hectic schedule. I followed Ly from another dealership and bought another Lexus because I know I can count on great service from him and the team. Ly Do deserves a raise! Because of the flawless service and maintenance from Ly for almost 10 years, Lexus will be my choice yet again when it comes time to purchase another vehicle as long as Ly continues to be my guy. More
Alma J was a pleasure to work with, she made the car buying experience seamless and painless. Great customer service. Mike Sk was also great. No complaints! buying experience seamless and painless. Great customer service. Mike Sk was also great. No complaints! More
OK, so we are definitely Lexus fans. Since 1993, we've purchased (6) different models fromm this dealership... reason??? Great staff and service, and we love Lexus. We actually went to the Audi dealer purchased (6) different models fromm this dealership... reason??? Great staff and service, and we love Lexus. We actually went to the Audi dealership down the street, to test drive the A6 Quattro... well, waited 40 minutes for them to find a car, then they drove up in a very dirty car. Next stop was our old faithful, Lexus in Woodland Hills, and we now have a beautiful 2013 GS 350... It's in the garage and I'm very happy. Fred was the best, Larry has sold us 3 cars, and Jerry was so patient ( I didn't have my glasses) explaining my new car to me. Mike in the (finance room) :-) was equally friendly and we are once again, happy Lexus folks. More
My husband and I had an amazing experience at this My husband and I had an amazing experience at this dealership after deciding to lease a new Lexus to prepare for our new baby. Tim Mitchell took car My husband and I had an amazing experience at this dealership after deciding to lease a new Lexus to prepare for our new baby. Tim Mitchell took care of us, gave us the car we wanted with a price we were comfortable with and he made the entire experience of leasing a car painless. His assistant, Alma, wow! She made herself available for any questions we had about our new vehicle and always did it with a smile on her face. Jerry Banderas came over to our home and programmed our garage doors to our new vehicle the same day I informed Alma that I was having trouble doing it on my own! All three were so friendly, so accomodating and so easy to work with. We have even decided that we will continue to buy from this dealership in the future for both personal and business leases/purchases. We are so happy! I have already recommended this dealership to my brother and a co-worker who were so impressed with my experience here. More
My experience with Lexus of Woodland Hills was fantastic. It was quick, easy, and to the point. Larry Ellis was incredibly supportive, and helpful. He went to great lengths to find the car that was per It was quick, easy, and to the point. Larry Ellis was incredibly supportive, and helpful. He went to great lengths to find the car that was perfect for me, the ct200h F Sport. I am confident that he gave me the best deal, and he has continued to make sure that I am happy. Jerry Banderas took his time to thoroughly explain my car's features, and answer all of my questions with patience and clarity. He made me feel comfortable and confident in my decision. More
Best experience ever!!! Larry was the best. He was honest , caring and didn't mess around. Will definitely recommend to everyone I know. Any tech questions just ask Jerry, he was also awesome. Thank honest , caring and didn't mess around. Will definitely recommend to everyone I know. Any tech questions just ask Jerry, he was also awesome. Thank you!! More
I was having trouble getting the home link to work after some gate repairmen changed the gate code. The cars were having trouble synching with the garage door opener. when I (and the gate repairmen) could some gate repairmen changed the gate code. The cars were having trouble synching with the garage door opener. when I (and the gate repairmen) could not fix the problem Jerry Banderas came to my home (he left the dealership) to help reprogram the cars. Jerry represents the kind of high quality, friendly and helpful customer service that one hopes to get when you buy a Lexus. Keep it up! More
The entire experience of initializing, buying, transition of the vehicle ownership including paperwork or followup was exemplary and professional. it was very satisfactory and helpful to cover minute detail of the vehicle ownership including paperwork or followup was exemplary and professional. it was very satisfactory and helpful to cover minute details to help the sales. thank you. More
My wife and I bought a used car from Lexus of Woodland Hills and had an amazing experience. We bought from Mike Skobin (and Brian Pierson who was in training) and they really worked with us to get us in Hills and had an amazing experience. We bought from Mike Skobin (and Brian Pierson who was in training) and they really worked with us to get us in the care we wanted for a very reasonable price. They even helped us move our car seats and belongings in to our new vehicle and the service guys even changed our license plate frames for us. Next time we buy we will deffinitely check hear first. More
I just concluded a lease deal for a 2012 Lexus Is-250 I just concluded a lease deal for a 2012 Lexus Is-250 with Mr. MICHAEL SACHS. It was a truly outstanding experience. He is honest to a T and was abl I just concluded a lease deal for a 2012 Lexus Is-250 with Mr. MICHAEL SACHS. It was a truly outstanding experience. He is honest to a T and was able to get me out of my previous lease with excess mileage and in to a new model paying a lower monthly payment (actual cost of car was very close to invoice). I even turned up at the dealership expecting to pay a certain amount and without asking was given a slightly lower payment. In the future I will always continue to work with MICHAEL SACHS FOR THE VERY BEST DEAL More