Lexus of Woodland Hills
Woodland Hills, CA
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I recently purchased my 2013 Lexus GS 350 last week, and decided to go with the perma appearance and Lojack addition. I was told at time of purchase that I would be contacted within 48 hours by the service decided to go with the perma appearance and Lojack addition. I was told at time of purchase that I would be contacted within 48 hours by the service department to schedule an appointment for installation. I was contacted by Luis promptly, and he set up a time that was accomodating with my work schedule. On the day of service, I just dropped off my car in the AM and was met by Luis. I was given a loaner car for the day, and was contacted later in the afternoon when everything was done. Everything was handled in a very professional and timely manner. Thank you again Luis and Lexus of Woodland Hills. More
Woodland Hills Lexus helped me find the right solution for my lease need. Tim Mitchell, Larry Ellis and Jerry Banderas were a pleasure to work with. I will strongly recommend your sales service to others. for my lease need. Tim Mitchell, Larry Ellis and Jerry Banderas were a pleasure to work with. I will strongly recommend your sales service to others. All of my expectations were satisfied at 100%. Thanks, guys, you're the best! C.M.M More
This was my first time purchasing a Lexus, and the team at Woodland Hills was excellent from the time I walked in the door, up until I drove off with my new car. The sales associate Nissim took me for a t at Woodland Hills was excellent from the time I walked in the door, up until I drove off with my new car. The sales associate Nissim took me for a test drive, and went over the many "perks and options" of the lexus gs 350. I initially was planning just to test drive the car, but Nissim was very good in going over the pros of the Lexus without being overbearing, that I agreed to sit down for further discussion. Afterwards I met with the sales manager Johnny, who was very friendly and negotiated a great price for me. He was very acommodating to the different specs I wanted for my car. Then I met the finance manager Mike, who went over all the finances and paperwork. He was very knowledgable and made what is usually a tedious process of paperwork go by smoothly. Finally, when the paperwork was signed, I was met by Jerry who gave me a tutorial on my Lexus. He was very through and detailed in his explanations. He took time to uplink my wife and mine's cellphone to the car, and answered all my questions. This was my first luxury car purchase, and I am glad I went with the Woodland Hills team because they also offered the luxury customer treatment. More
I've been a customer of this dealer since its Vista Lexus days. From the dealers I have done business with, whether through a purchase of a new vehicle or taking my vehicle in for maintainance, the quality o days. From the dealers I have done business with, whether through a purchase of a new vehicle or taking my vehicle in for maintainance, the quality of service from the people at this dealer has always been of the highest level. Whenever, I've visited this dealer, all my concerns have been addressed to my satisfaction. The people at this dealer have the perfect combination of professionalism,friendliness and kindness. Because of the positive experience I've always had when at Lexus of Woodland Hills, I can undoubtedly say, it is a pleasure to do business with them. More
I was extremely impressed by the professionalism and service I received when I purchased my car. Tim Mitchell got me a great deal on my new car and Alma Jimenez was very thorough in her "orientation" o service I received when I purchased my car. Tim Mitchell got me a great deal on my new car and Alma Jimenez was very thorough in her "orientation" of all the features of my car. Jerry Banderas even came out to my home to program my remotes and car to our guard gate and garage for me. Everyone was very thorough in their follow up to make sure all my will call items were completed in a timely manner. I would definately reccommend all of my friends and family to this dealer. More
I had a great buying experience! I came in with a Costco referral, and with Tim Mitchell's help, the price negotiation was easy and painless! Mike Skobin was easy to work with to get the finance part squar referral, and with Tim Mitchell's help, the price negotiation was easy and painless! Mike Skobin was easy to work with to get the finance part squared away, and Jerry Banderas helped point out some of the cool features my new IS250 has to offer! More
Friendly and Courteous sales services. I should also mentioned the quickness in preparation of the paperwork as well. Got everything wrapped up in a couple of hours-that is speed in my book.Would defini mentioned the quickness in preparation of the paperwork as well. Got everything wrapped up in a couple of hours-that is speed in my book.Would definitely recommended this dealership to my friends and family. More
This was my first Lexus purchase and due to my experience at Lexus of Woodland Hills, I'm sure I'll be a Lexus owner for life! My experience was superb! Mike Skobin was truly fantastic in explaining all of at Lexus of Woodland Hills, I'm sure I'll be a Lexus owner for life! My experience was superb! Mike Skobin was truly fantastic in explaining all of the finance options and working with my budget. I am confident that I received a better deal than any other dealer would have given. Mike was also personable and fun to work with! After receiving great customer service working with Mike, Jerry Banderas proved to me that Lexus of Woodland Hills goes the extra mile to make their customers satisfied and comfortable learning the ins and outs of their new car. Jerry took the time to thoroughly explain all of the features included and even performed all necessary set-ups (phone connection, garage opener, etc.). This was truly amazing to me and made me feel even more comfortable with my purchase. Thank you, Mike and Jerry! More
I recently purchased a 2013 Lexus RX 350 from Lexus of Woodland Hills. My Leasing Agent was Michael Sachs and Technology Specialist was Jerry Banderas. Both took the extra time to ensure that my experienc Woodland Hills. My Leasing Agent was Michael Sachs and Technology Specialist was Jerry Banderas. Both took the extra time to ensure that my experience throughout the process of purchasing the Lexus and understanding the features & benefits of the vehicle, were thoroughly embraced. I am extremely satisfied with my Lexus and very happy that Michael Sachs has added me to his long list of satisfied clients. I highly recommend the dealership and Mr. Sachs to all future Lexus enthusiasts! More
I was drving a 2010 Lexus 450h I had leased from Lexus before it became Lexus of Woodland Hills. A couple of weeks ago Mike Sachs called me and said he had a buyer for my car and could put me into a new l before it became Lexus of Woodland Hills. A couple of weeks ago Mike Sachs called me and said he had a buyer for my car and could put me into a new lease with a 2013 Lexus 450h. With a set of new tires required shortly, and the continuing expense for maintenance even on a 2010 I went ahead with the deal. It was expedient and Michael went through all the alternatives satisfying me that the deal was a good one. Once I took delivery the next morning, Alma walked me through the changes in the setup: radio, etc. A couple of days later Michael showed me more of the details with the onboard communications in the event of accidents or even directions to a nearby restaurant. It's a great car and a great deal! More