Lexus of Woodland Hills

I had a great experience at Woodland Hills Lexus. Sam Choi was extremely helpful and courteous during the sales process. Niko Amiri was very helpful with my test drive, preparing the car and filling out Choi was extremely helpful and courteous during the sales process. Niko Amiri was very helpful with my test drive, preparing the car and filling out the paperwork. Mike Skobin was thorough, professional and friendly in going through all of the paperwork and made it as painless as it could possibly be. Jerry Banderas even came out to my house the night of the sale to program my garage door and gate openers and even helped us program our other car which we'd never been able to do before! Alma was great about explaining the features of the car in a manner that was clear and helpful without being overwhelming. I feel confident that both Jerry and Alma will be there for us if/when we have more questions as we become more familiar with the car as will the rest of the team. Even the receptionist was courteous and helpful when we arrived. After spending almost 20 years working for J.D. Power and Associates, I know what defines customer satisfaction and Woodland Hills Lexus exemplifies the concept! Thanks to all of them! More

I have been a long time customer of woodland hills Lexus (formerly vista Lexus). I purchased my first car from this dealership over 22 years ago when all they had was a tent. I have been very pleased with a (formerly vista Lexus). I purchased my first car from this dealership over 22 years ago when all they had was a tent. I have been very pleased with all aspects of this dealership, but today I would like to focus on my service consultant Louis (Ly Do) Do. Louis is a most affable, gracious, and courteous gentleman with a wonderful sense of humor. If we were talking about a Dr., we would say he has a great bedside manner. But it is not his "bedside manner" I wish to emphasize. It is his knowledge. He is very technically proficient. I am not. Yet he can explain everything in terms I can understand, which allows me to truly make informed decisions. Almost all of my non-scheduled service needs are resolved with a relatively brief meeting with Louis. A true professional in every sense of the word, very technically competent, and a wonderful bedside manner...what's left? I have been driving for over 55 years, I've owned all types and models of cars, and have dealt with many dealerships over those years. I feel very safe in saying, Louis, your peers throughout the industry would do well to emulate you. More

This guy does not know the meaning of the phrase, "It can't be done". Came here to purchase a 2012 Lexus CT hybrid with the wife on 9-30-12 and Mike Soboti made it all happen. We "never" felt pressur "It can't be done". Came here to purchase a 2012 Lexus CT hybrid with the wife on 9-30-12 and Mike Soboti made it all happen. We "never" felt pressured from the test drive to the negotiation of the price. He made it very clear form the introduction that he is there to help us. Just don't be a jerk when it comes to negotiation. You're inside a Lexus dealership, not Toyota. How would you feel if someone comes to your house and takes a dump in your living room? EXACTLY! Give Mike a reasonable price to work with and rest assure he will do what he can to put you in a vehicle you want. After all, they are trying to run a business, not give away stuff for free. If you are in the San Fernando Valley and own a Lexus or would like to own one, ask for this guy. More

Larry Ellis went above and beyond! We negotiated via email and text and settled on a price. Inspected the vehicle and took it for a test drive. The condition of the vehicle and the packages matched ex email and text and settled on a price. Inspected the vehicle and took it for a test drive. The condition of the vehicle and the packages matched exactly what was listed on various web sites which I had found the car on. I flagged two mechanical issues that I asked they fix them. They promptly had their mechanics inspect the car and confirm. I filled out all the paper work and they gave me a loner, same type I purchased, while the car was being fixed. I also asked they switch out the chrome rims with a different set. Larry made all this happen and personally drove the car out to me, 30 miles, when it was finished (Friday evening). I would recommend him to anyone purchasing a Lexus. More

Jerry Banderas provided an excellent service when it came to programming our brand new Lexus RX 350. From day one he made it clear that he'll always be available to answer any questions and help out with any to programming our brand new Lexus RX 350. From day one he made it clear that he'll always be available to answer any questions and help out with anything we need. Surely enough, he kept his promise and exceeded our expectations! Jerry came to our house shortly after a phone call was made to help out with programming of remote garage door button and navigation system. He's very knowledgeable and finished his task with a friendly smile in a matter of minutes. Thank you Jerry! More

Came in, just to look at a RX and Nissim found exactly what I was looking for, and even more. I ended up with a 2011 Pearl White RX with 11,000 miles dealer loaner miles on it. It has all the bells and wh what I was looking for, and even more. I ended up with a 2011 Pearl White RX with 11,000 miles dealer loaner miles on it. It has all the bells and whistles, which Jerry then proceeded to set up and teach me how to use. I love my new car. Thank you guys! More

I came to Lexus of Woodland all the way from Bakersfield, CA to look at a used 2002 Jeep Grand Cherokee that they had on the lot. The pictures that were posted on Auto Trader matched exactly what they had. CA to look at a used 2002 Jeep Grand Cherokee that they had on the lot. The pictures that were posted on Auto Trader matched exactly what they had. All the staff at the dealership was very friendly and helpful, especially Larry Ellis. We took the Jeep on a test drive and after we were done, I was pretty much set on it. I just wanted to make sure the 4 wheel drive (Quadra-Drive) system worked, but to do that the Jeep need to be up on a lift. I asked Larry if that was possible, and he said, "sure, no problem!" He took us back to the service center where we got the Jeep up on a lift and were able to put it in Drive and let it idle to make sure the Quadra-Drive worked. The back wheels would spin and then the front wheels would start spinning which shows a working Quadra-Drive system. There were even a couple of minor issues that I wanted to research, and Larry was kind enough to let me browse the internet on one of their computers. That really is some above and beyond service to sell a car right there. Because of their great service, friendly staff, and fair prices I was finally able to end my 5 month search for a new Jeep and not have to visit any other dealerships while I was in the LA area. Thank you Larry and everyone else that helped me out. If I ever plan on buying a Lexus new or used, or another used car they have on the lot, I wouldn't hesitate to make the drive again down to Lexus of Woodland Hills. More

I thought Michael did a great job. The price was better than other dealers I visited.Vanessa was very helpful in explaing the car & how everything worked. I also felt Mike Skobin was very good the all the than other dealers I visited.Vanessa was very helpful in explaing the car & how everything worked. I also felt Mike Skobin was very good the all the paper work More

I went to this dealership for buying a new car. All the people there who served me are really helpful and patient. They help me find the car I want. I will definitely recommend this dealership. people there who served me are really helpful and patient. They help me find the car I want. I will definitely recommend this dealership. More

Jerry Banderas helped me set up my Lexus which I purchased from a friend. (it was purchased at Lexus of Woodland Hills). Jerry took time explaining everything to me, and was extremely courteous and purchased from a friend. (it was purchased at Lexus of Woodland Hills). Jerry took time explaining everything to me, and was extremely courteous and helpful. More