Lexus of Woodland Hills

This is my 2nd Lexus thru WH Lexus. I have had excellent service and the services rendered have always been the highest quality. With my recent sale, I worked with Michael Sachs and Vanessa Tapia. They were service and the services rendered have always been the highest quality. With my recent sale, I worked with Michael Sachs and Vanessa Tapia. They were both pleasant and helpful and followed up with me proactively. I would definitely recommend Michael, Vanessa, Woodland Hills Lexus. More

Great team providing all the services we expect from Lexus. We have now owned 14 Lexus and in another 30 days it will be our 15th. Can comfortably recommend the new ownership. Elliott Lexus. We have now owned 14 Lexus and in another 30 days it will be our 15th. Can comfortably recommend the new ownership. Elliott More

We are very happy with our new ES Hybrid. This is the We are very happy with our new ES Hybrid. This is the third car we've bought or leased from Tim Mitchell over the last 6 years. Tim and Alma are g We are very happy with our new ES Hybrid. This is the third car we've bought or leased from Tim Mitchell over the last 6 years. Tim and Alma are great, very easy to work with and we got a very good deal. I've recommended Tim to others. Tim has always been real straight with me and explained things, suggested options. Alma was great in her follow-up and instructions. More

A waste of time is how best to describe this dealership. I cadme in to test drive a few cars as my lease was about to mature and Lexus was offering some good programs for customer loyalty. I met with Kami t I cadme in to test drive a few cars as my lease was about to mature and Lexus was offering some good programs for customer loyalty. I met with Kami the Internet dealer and his manager Keith. I was sold on trading in my Rx 350 for a new 2013 RX at no money down cause of customer loyalty program and equity in the current car and a monthly payment with tax included on a 12k mile per year 3 year lease at $510. The deal seemed pretty good and the next day Kami contacted me to verify that they would honor the deal. I spoke to him twice that day to verify the deal and confirm a time that I would come in with my family to finalize. I also explained that my kids would not last long so to have the new car ready along with paperwork. We show up ahead of time, Kami didn't know what car I wanted all of a sudden and after sorting that mess out which Tom 30 minutes we sat in the room waiting on the credit check and final paperwork only to have Kami return with some other deal that we had never discussed the entire time. Then after I explain no that is not he deal we discussed Keith comes in to say Kami may have made a mistake or I was mistaken about this deal. Of course Kami is nowhere to be found at this time, so I ask Kami to come back in and he looks at his phone the whole time and says sorry for the confusion, then Keith leaves and Kami says to me that Keith approved the deal earlier so he was sorry it changed all of a sudden. We are now at 1.5 hours here at this disgusting place at which time we get up and leave and warn the other buyers in the showroom about the dealership as we walk out. The really sad thing besides the waste of my time is that Lexus is a top car dog and I felt in the end we were at a sleazy used car dealership. More

The dealer is only as strong as its staff. Led by Michael Sachs, this group of individuals made my buying experience pleasant and easy. Highly recommend. Sachs, this group of individuals made my buying experience pleasant and easy. Highly recommend. More

Wondeful and warm welcomne from the moment you set foot Wondeful and warm welcomne from the moment you set foot into the dealership. No pressure, just the right information to make your own decision. Wondeful and warm welcomne from the moment you set foot into the dealership. No pressure, just the right information to make your own decision. Thank you More

I bought a new Lexus LS460. I had done all of my research before Costco referred me to Tim Mitchell at Lexus of WH. I knew exactly what features I wanted, and what I was willing to pay. Took a test research before Costco referred me to Tim Mitchell at Lexus of WH. I knew exactly what features I wanted, and what I was willing to pay. Took a test drive just to confirm what I already believed then sat down with Tim and Alma Jimenez. Tim told me he wanted me to be satisfied with this transaction so I would buy my NEXT car from him as well. Well he succeeded. This was as painless a transaction as I have ever had. I ended up paying more than I had anticipated, but got everything I wanted and more. And got a fair trade-in on my 9 year old Lexus. I don't know if everyone at this dealership is as knowledgeable & professional as Tim, but I hope so. More

I've had a great experience leasing my new car at Lexus Woodland Hills. This is the second time I lease my car from them. The whole process was fast and Tim Mitchell and Alma did everything to make sure I' Woodland Hills. This is the second time I lease my car from them. The whole process was fast and Tim Mitchell and Alma did everything to make sure I'm happy with the deal. They went above and beyond my expectations. I'll definitely recommend them to all my friends and family. More

Bought a used IS250 from Michael Sachs and Nissim Meidan. I know what I want and how much I am willing to pay for things and appreciated that Michael did not want to try to put me through the typical car sal I know what I want and how much I am willing to pay for things and appreciated that Michael did not want to try to put me through the typical car sales process. We negotiated via telephone/email and came with an acceptable price. He was very honest and helpful and gave me any information I requested in a timely fashion. After driving the car for a week, I had a few questions and he answered them right away for me. This is my first Lexus purchase and he was a great representative for the Lexus brand and has built a relationship with me that will bring me back to him for my next purchase. More

My tail light was out and I didn't know how to do it by myself so I called Lexus dealership in Woodland Hills and spoke with Eddie. He said to come on by and that he will do it for me free of charge! That myself so I called Lexus dealership in Woodland Hills and spoke with Eddie. He said to come on by and that he will do it for me free of charge! That's service! They are so generous and really go out of their way to help you. I am sure they could easily charge me a lot of money but they rock. I had purchased a tail light bulb from Pep Boys but they had give me the wrong one. Since it didn't fit, Eddie brought me the right size bulb. Saved me a trip to have to go back to PepBoys to get a new one. Now i have all of my lights working and feeling safe! You guys are terrific. Thanks Eddie :) This is the 2nd time(Jeff and Luis) that they gave me great service here at Lexus in Woodland Hills. You also can't beat how close it is to my home ! More