Lexus of Woodland Hills
Woodland Hills, CA
Filter Reviews by Keyword
By Type
Showing 697 reviews
Amazing Experience When I am in the market for a new car there is no one I trust and love working with more than Fred Yazbek and Fabio Rustom. They are hands down the be When I am in the market for a new car there is no one I trust and love working with more than Fred Yazbek and Fabio Rustom. They are hands down the best in the business and they sure know how to take care of a customer at Lexus of Woodland Hills. If you want to have the best experience and deal with the most knowledgeable and professional people it's Fabio and Fred! I have 2 cars from Lexus of woodland hills and i am incredibly satisfied. I appreciate the care and amazing customer service I get from these gentleman every time! More
Great service wonderful and friendly people I would definitely recommend this dealership and his wonderful people to all my friends and family members Love the people and also love my new Lexu I would definitely recommend this dealership and his wonderful people to all my friends and family members Love the people and also love my new Lexus is250 More
Fabio Rustom is a Great Sales Team Leader !!!! Sales Manager Hi my name is Gulshan Chawla & i went to Lexus of Woodland hills just because of Sherry- Mak my service adviser whom i know almost 12years and she is Hi my name is Gulshan Chawla & i went to Lexus of Woodland hills just because of Sherry- Mak my service adviser whom i know almost 12years and she is an GREAT employee !!!!. Me and my wife decided to go have a look on hybrids and we told Fabio exactly what we were looking for and his expertise advise recommended the new CT2014 hybrid which gives 42miles per gallon. He was able to trade our 2004 Lexus RX330 and gave us a GREAT deal on this new car CT2014 .He is very friendly and knowledgeable of Lexus new car sales and his customer service skills are Awesome and he should be promoted to next level pretty soon. I would definitely recommend FABIO RUSTOM for new car sales at Lexus of Woodland Hills. 8/3/2014 Name- Gulshan Chawla (Ben) More
Impeccable Service I can't say enough about the service I got at Lexus. Brad Steinberg, in particular, was so friendly and knowledgeable and made my experience as easy I can't say enough about the service I got at Lexus. Brad Steinberg, in particular, was so friendly and knowledgeable and made my experience as easy and effortless as it should be. He was attentive and followed up with questions and information in a right away. But, most importantly, he made me feel special. I am a small business owner and insist on that with everyone I hire. More
Great Service Consultant - Brad Steinberg I had my car serviced at Lexus of Woodland Hills and Brad Steinberg (Service Consultant) was fantastic. He expediated the servicing of my car while I I had my car serviced at Lexus of Woodland Hills and Brad Steinberg (Service Consultant) was fantastic. He expediated the servicing of my car while I waited and ensured that everything checked out. Great service. More
All's well that ends well Alan Youssefi was thoughtful, knowledgeable, soft-spoken, and patient. He was the ideal salesman for us, and we are very glad to have met him. For rea Alan Youssefi was thoughtful, knowledgeable, soft-spoken, and patient. He was the ideal salesman for us, and we are very glad to have met him. For reasons we never understood, it took almost 3 hours to buy the car though we had agreed on a price and were paying cash. We were kept waiting in uncomfortable chairs. If we had known about the wait, we would have had a Chinese meal across the street and come back. When we finally bought the car, we found that the cargo mat was irretrievably stained, and the cargo bay cover was for a different model car. By that time it was 6:30 on Saturday evening, we were tired, and went home, but not before asking Alan to rectify the two problems. He said the cover would not be a problem, but the mat might be difficult. Alan phoned us on Monday to say that he had spoken to Danielle Goodwin about the problems, and she would see to them. We made an appointment with Georgio Reinoso to have a tutorial on Tuesday morning to introduce us to the technology of the car. We met both Danielle and Georgio at the appointed time. Danielle had a new cargo mat and cargo bay cover for us, and Georgio gave us an excellent introduction to the various devices in the car. In short, the purchase itself was not a pleasant event, but the entire process was saved by meeting Alan, Danielle, and Georgio who took excellent care of us and put us in good spirits. More
Surprised met with my service rep, Brad Steinberg and from our first hello I felt he knew his job, he told me almost precisely what the problem was and he was met with my service rep, Brad Steinberg and from our first hello I felt he knew his job, he told me almost precisely what the problem was and he was right on. the car was fixed that day and the price was very fair which surprised me as we always think that taking it to a dealer will always be rip-off, it was not. I will go back again and will surely ask for Brad More
a+ service Arthur Rostomyan offered GREAT service along with his team of people, excellent quality all the way as usual. i had a certificate invitation from them Arthur Rostomyan offered GREAT service along with his team of people, excellent quality all the way as usual. i had a certificate invitation from them, that really helped the service in current economy time, everyone smiles here, they brightened up my day by enjoyed A+ atmosphere here in woodland hills which is closest one to my home & also the closest to my heart! when i asked Arthur why Lexus has fewer dealership than other brand cars, Arthur replied brilliantly - because Lexus simply needs LEAST maintenance! Lexus is my choice of luxury and it is the best because of the people like Arthur & his team are behind them! More
EXCELLENT!!! Saul is AMAZING! He was very patient and knowledgeable, never applied any pressure. If you want the Best Salesman, you MUST go see Saul Onassis. Saul is AMAZING! He was very patient and knowledgeable, never applied any pressure. If you want the Best Salesman, you MUST go see Saul Onassis. More
Great service After the purchase of my 2014 Lexus LX570I really needed help explaining all of the gadgets. As noted above, Georgio Reinoso went above and beyond. I After the purchase of my 2014 Lexus LX570I really needed help explaining all of the gadgets. As noted above, Georgio Reinoso went above and beyond. I feel great working with Georgio he is patient and sincere . More