Lexus of Woodland Hills

Car purchase Drove from USC. After being pretty much dismissed by a previous Lexus dealership based on my appearance, the staff at this dealership welcomed me with Drove from USC. After being pretty much dismissed by a previous Lexus dealership based on my appearance, the staff at this dealership welcomed me with open arms. All my questions were answered and they completely took care of my daughter and I. They did not judge and were eager to earn my business. A top notch staff deserves a top rating. More

Brad Steinberg is the best! I had my RX 450H serviced at Woodland Hills Lexus and Brad Steinberg made sure the experience was quick and easy. He assisted me with a loaner car and I had my RX 450H serviced at Woodland Hills Lexus and Brad Steinberg made sure the experience was quick and easy. He assisted me with a loaner car and kept me informed the entire time. I cannot recommend him highly enough. When my car was ready, he texted me and made sure it was waiting for me when I arrived. Isabel at the checkout made sure I was back in my car in minutes. Best service center ever! More

Treated like family Literally the minute I walked into the dealership, Fabio tapped my back and asked if he could help me. He got me set up with my paperwork and took car Literally the minute I walked into the dealership, Fabio tapped my back and asked if he could help me. He got me set up with my paperwork and took care of my financing without out a painless amount of waiting. Within minutes he gave me a bottle of water and a few minutes to unwind while he got the car. Before I could even finish the bottle, the car was pulled up and he took me on a test drive. By the end of the transaction and waiting to sign the last papers, he joined me in the lobby and we just talked about life, experiences and got to learn about one another. This dealership is about 2 hours away from my home but if I'm ever in the area, I'll be sure to stop by and say hello to him. Thanks again for everything, day one of my lexus experience and I'm loving it already! More

Drove up from Orange County I drove up from Orange County to get my new IS at Woodland Hills. They were by far the most responsive, aggressive on price, and courteous of any of t I drove up from Orange County to get my new IS at Woodland Hills. They were by far the most responsive, aggressive on price, and courteous of any of the other Lexus dealers that I reached out to in my vehicle search. It was worth the trip. More

Repair service Arthur Rostomyan was very helpful, understanding, and kind regarding my issue with my Lexus RX350. I was very pleased with the customer service at Lex Arthur Rostomyan was very helpful, understanding, and kind regarding my issue with my Lexus RX350. I was very pleased with the customer service at Lexus WH. They attended to all of my needs and more. In addition I feel very comfortable and can rely on the professionalism of the Lexus WH crew. I definitely recommend Arthur! More

Painless Car Buying Experience Had an RX 300 for almost 14 years which was recently flooded in the underground parking at UCLA due a geyser on Sunset Blvd from a 93 yr old broken pi Had an RX 300 for almost 14 years which was recently flooded in the underground parking at UCLA due a geyser on Sunset Blvd from a 93 yr old broken pipes. Had to buy another car in 2 days! Had been car shopping extensively on the internet and all over SF for the last 3 days with my husband who is a car fanatic. Fabio Rustom came to the rescue!!! Walked in to their showroom with the car in mind (RX 350 2015 nebula gray pearl/light gray interior). He showed us all the cars I was interested in. Found the one I wanted. Sat down in the "negotiation room". We were firm on our offer. There was no back and forth exchange of dollar amounts. Within 15 mins, we shook hands and I purchased a gorgeous "babe" which I expect decades of bonding on the road into my retirement. This has been the smoothest and easiest car purchasing experience ever for my husband and I. We have owned multiple new cars in the past with our 2 daughters. Fabio was knowledgeable, efficient, polite, accommodating and conscientious throughout our ordeal. We never felt pressured at any given moment. Even though there was some waiting involved prior to the financing process, Fabio made sure that he updated us each step of the way. Definitely worth the wait. I still miss my RX 300 but I have no doubt that RX 350 will fill-in the void. More

Excellent service & great customer service!!! Came here late during a weekday and this gentleman was willing to help me trade in my honda 2011 civic and I was able to drive off the lot with a 2014 Came here late during a weekday and this gentleman was willing to help me trade in my honda 2011 civic and I was able to drive off the lot with a 2014 IS 250!!! Hands down, although it was late, he put in the extra mile to show me what excellent service Lexus was all about! More

professional andfreindly extremely satisfied with all aspects of service bard kept me informed through all phases pf repair and always courteous and friendly and prompt th extremely satisfied with all aspects of service bard kept me informed through all phases pf repair and always courteous and friendly and prompt thanks bras More

Amazing Experience When I am in the market for a new car there is no one I trust and love working with more than Fred Yazbek and Fabio Rustom. They are hands down the be When I am in the market for a new car there is no one I trust and love working with more than Fred Yazbek and Fabio Rustom. They are hands down the best in the business and they sure know how to take care of a customer at Lexus of Woodland Hills. If you want to have the best experience and deal with the most knowledgeable and professional people it's Fabio and Fred! I have 2 cars from Lexus of woodland hills and i am incredibly satisfied. I appreciate the care and amazing customer service I get from these gentleman every time! More

Great service wonderful and friendly people I would definitely recommend this dealership and his wonderful people to all my friends and family members Love the people and also love my new Lexu I would definitely recommend this dealership and his wonderful people to all my friends and family members Love the people and also love my new Lexus is250 More