Lexus of Woodland Hills

Tire purchase I called this dealership regarding a postcard I received for a discount on tires. I was transferred to five different people and finally got someone’s I called this dealership regarding a postcard I received for a discount on tires. I was transferred to five different people and finally got someone’s voice mail. My lease on my Lexus Is done by August and I will not buy tires or another car from this dealership. They need a lesson on customer friendly procedures. More

perfect transaction I stopped by in the dealership last week, i choose my car with the help of Mr kouchikali i got some idea about my new payment ,this morning i finali I stopped by in the dealership last week, i choose my car with the help of Mr kouchikali i got some idea about my new payment ,this morning i finalized the deal ,came back this afternoon signed the documents and picked up my new car . More

Worst experience ever Worst experience ever! They are nor responsible for actions and promises. They simply lying you over the phone promising things they can commit. Sean Worst experience ever! They are nor responsible for actions and promises. They simply lying you over the phone promising things they can commit. Sean Fortier ,GM for the location has the worst behavior I’ve ever seen in customer service environment. Simply never trust what they promise you over the phone. More

Best car buying experience we have EVER had! Edwin was absolutely WONDERFUL! He possess in depth product knowledge and is very personable. We originally went to Keyes Lexus Van Nuys and had a hor Edwin was absolutely WONDERFUL! He possess in depth product knowledge and is very personable. We originally went to Keyes Lexus Van Nuys and had a horrible experience and we are so happy that we decided to go to Woodland Hills to complete the purchase of our 2 cars. Richard was also great. He gave us a fair price for our trade in cars and provided us the best price on the new cars. These two men, Edwin and Richard, are a huge asset to your company and they are the sole reason why we proceeded with our purchase at Woodland Hills Lexus. A+ customer service, A+ product knowledge, and A+ management. They made what is usually a stressful decision, a pleasant experience! Thank You! More

Eli From Woodland Hills Rocks ! I give Lexus of Woodland 5 stars, most particularly because of the excellent attention I received from Elideth Carbajal. No pressure sales person, v I give Lexus of Woodland 5 stars, most particularly because of the excellent attention I received from Elideth Carbajal. No pressure sales person, very accommodating, very patient. She went above and beyond what I would have ever expected. She helped me negotiate for the best deal possible. If you ever have to go to Lexus of Woodland Hills, ask for Elideth Carbajal and tell her Emmanuel sent ya! You'll be in the best hands!!! More

Pleasant experience with a last minute year end new car sale After a frustrating and unpleasant experience with another Lexus dealership in the Valley, we phoned the Woodland Hills dealership with a very specifi After a frustrating and unpleasant experience with another Lexus dealership in the Valley, we phoned the Woodland Hills dealership with a very specific question about the car we wanted to buy and were given a straight answer -there were several on site so we went over to see them. Mr Adel Atashzai worked patiently with us through the process without any sense of pressure. The showroom is light and airy and a nice place to spend some time deciding which of the lovely vehicles to commit to, When the time for the contract signing came, it was still all professional and efficient. We requested photos with the car and it's red bow, and I think they would have done that for us anyway. We recommend this dealership highly. More

EXCELLENT SERVICES - THANK YOU MR. ADAM M. We had an appointment with Mr. Adam on December 9th 2015 to look into a new Lexus 2016. We were offered services which way beyond our expectations. We had an appointment with Mr. Adam on December 9th 2015 to look into a new Lexus 2016. We were offered services which way beyond our expectations. The GM Mr. Adam and his crew were very polite and everything was in proper order. The explanation and options given by Mr. Adam made us decide on the spot, as a sign of our satisfaction. The process was not lengthy and towards mid evening, despite the fact that we arrive around 7 p.m., we drove home our dream car. Mr. Adam and his crew are highly commendable and I cannot stop talking about the services to our friends and co-workers. Keep up the good work Edmer Esteban - New Rx 350 2016 happy customer. More

Best dealership! Great help, sales man Angel was such an amazing helper during my search. Have gave me all the information I needed to know about the IS 250. Aside fro Great help, sales man Angel was such an amazing helper during my search. Have gave me all the information I needed to know about the IS 250. Aside from the grate help Angel offered me, the dealership is beautiful! I totally recommend this dealership to anyone searching for a vehicle. More

An answer To Prayers...first stop for our next car! Best car buying experience I've ever had, started with looking at the web site and responding to a chat box with Edwin O. Edwin said he had the keys i Best car buying experience I've ever had, started with looking at the web site and responding to a chat box with Edwin O. Edwin said he had the keys in his hand, I told him we'd be there in ten minutes. We parked on the street at a meter, Edwin took my keys and moved our car for us. Answered all our questions, this was not a new car it was a used car but he treated us like family. Tamer was just as nice and gave us extra info to help us make best choices. It started raining so they put the new car inside with a full tank. Best gift for my wife ever. Thanks everyone at Woodland Hills Lexus...My wife is so very happy and blessed! Toyota Camry 2011, Looks brand new More

Lexus Woodland Hills is amazing! My husband and I had an incredible experience at Lexus Woodland Hills! Many thanks to Angel Gonzalez, Edwin Orozco, and Richard Dulay for your outsta My husband and I had an incredible experience at Lexus Woodland Hills! Many thanks to Angel Gonzalez, Edwin Orozco, and Richard Dulay for your outstanding customer service! They really go out of their way to make you happy! They are genuine and not the typical pushy sales people! Go see them! You will thank me! More