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Lexus of Woodland Hills

Woodland Hills, CA

4.9
697 Reviews

21701 Ventura Boulevard

Woodland Hills, CA

91364

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Showing 697 reviews

December 19, 2020

Purchase 450h from woodland hills lexus.Ash(sales rep) was fantastic and very knowledgeable. Ash made transaction very smooth and quick.I would recommend dealership and Ash More

by amandeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ash
Dec 21, 2020 -

Lexus of Woodland Hills responded

It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Congrats on your new Lexus! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

December 17, 2020

MARIA IS MY GO TO SERVICE REP. SHE IS VERY KNOWLEDGEABLE, GOES THE EXTRA EFFORT TO MAKE SURE THINGS ARE DONE CORRECTLY, IS VERY EASY TO WORK WITH AND HAS A POSITIVE PERSONALITY WHICH HELPS TO TAKE SOME OF TH More

by larryjudi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MARIA HOSGOR
Dec 18, 2020 -

Lexus of Woodland Hills responded

We can't tell you how nice it feels to hear that Maria goes above and beyond to make sure your experience is a memorable one. Thank you for your loyalty and we can't wait to see you back here again shortly. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

December 11, 2020

I always get a great service from you . Super friendly staffs , especial thanks to Sherry who is always willing to help . Always I’m very happy with them More

by navid_daneshpour
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Mak, Luis Lopez
Dec 11, 2020 -

Lexus of Woodland Hills responded

Providing 5-star service is our top priority, which is why we're happy to see you received just that with Sherry. We look forward to working with you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

December 11, 2020

I have been taking my 1997 ES300 to Lexus of Woodland Hills since I bought it used in 2001. Everyone is great. Ly is my "go-to" and always takes care and provides great service. Sherry and Eddie are also More

by Xhana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ly Do, Sherry Mak, Eddie Aquino
Dec 14, 2020 -

Lexus of Woodland Hills responded

We are proud to hear that our team constantly takes such good care of you and your Lexus! Thank you for your loyalty and we look forward to seeing you soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

December 10, 2020

I had to take my car in for a recall, Ly was Amazing. He quickly had me on a loaner and handled my case diligently. He's Awesome! My car was returned washed and Ly even had a checkup done! More

by peterv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ly Do
Dec 11, 2020 -

Lexus of Woodland Hills responded

Ly is an outstanding asset to us here and always makes sure our customers go home happy. Thank you for stopping by and we hope to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

December 04, 2020

Brad Steinberg is amazing! He is extremely professional and Knowledgeable! He has always been there for me ...I would always highly recommend him and LEXUS!! thanks again Mr Grant More

by glorneg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Aquino, Jorge Alvarez, Alex Lopez, Laurence Beerman, Nancy Alba, Adel Atashzai
Dec 07, 2020 -

Lexus of Woodland Hills responded

Hi Brad, we couldn't be happier to see that Brad went above and beyond to provide you with a quality experience. We're so thankful that you took the time to reach out to us, and we really cannot wait to see you soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

November 28, 2020

The service team, and especially Brad have always given us top notch service. We never worry when we bring our cars to them. One of the main reasons we buy Lexus IS the service we receive for years afterwa More

by tbelavi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Steinberg
Nov 30, 2020 -

Lexus of Woodland Hills responded

We are proud to hear that Brad always takes such great care of you and your Lexus! Thank you so much for your loyalty and we look forward to hearing from you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

November 21, 2020

Friendly, efficient, trustworthy, kind and diligent. I appreciated how Maria stayed on top of each issue I had with the vehicle and worked to resolve each one. She even went the extra mile and processed m More

by Monique Levy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Hosgor service writer
Nov 23, 2020 -

Lexus of Woodland Hills responded

We are proud of Maria and her efforts to make sure you left a happy customer! Feel free to call or stop by if there is anything else we can do for you. Take care! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

November 20, 2020

I’ve not purchased the car I’m intreasted in buying yet because I’m from Sacramento and they told me it’s against the law to hold a car until I get there? Also they sent me an invoice with the fees and one More

by Kirk
Recommend Dealer
Yes
Employees Worked With
Ly Do, Sherry Mak, Luis Lopez, Jeff Brock, Eddie Aquino, Craig Jennings, Jerry Bloomfield, Laurence Beerman, Fredy Guerra, Nancy Alba
Nov 23, 2020 -

Lexus of Woodland Hills responded

Hi Kirk, it gives us great pride knowing that you felt comfortable with our staff and that your visit here was an enjoyable one! Please do not hesitate to let us know there is anything else we can do for you! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

November 04, 2020

Maria Hosgor is the best service advisor I have dealt with. She is very professional and warm and pays attention to her customers concern. I definitely will come back to her and will recommend her to my More

by eolson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Hosgor
Nov 04, 2020 -

Lexus of Woodland Hills responded

We are thrilled to hear that Maria was able to provide you with a positive service visit! Thank you for choosing us and we hope to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

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