Lexus of Woodland Hills
Woodland Hills, CA
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Ms. C. Alvarez was our adviser when we were looking to lease Lexus SUV. I can share from the experience that she provided all requisite data and supplemented what we did not know. She followed up with us lease Lexus SUV. I can share from the experience that she provided all requisite data and supplemented what we did not know. She followed up with us after the lease to confirm outcome. Manager, Mr. Kaynan was outstanding/ answered questions and we recommend Woodland Hills Lexus to customers thanks to these 2 personnel there. More
Horrible customerservice. Sales Manageris like the customerswhy you want a car. He need long vacation at home without work. My previous experience was good. But this time with Salesperson Crystal and customerswhy you want a car. He need long vacation at home without work. My previous experience was good. But this time with Salesperson Crystal and Manager Safa is a nightmare. Please think twice before you go to this dealership or look for other dealership in the surrounding. More
Maria is great. She handled my problem very well. She is a doll. Like working with a girlfriend. She is now my friend. She knows a lot about this business and helps with a smile. Thank you Maria. is a doll. Like working with a girlfriend. She is now my friend. She knows a lot about this business and helps with a smile. Thank you Maria. Maria is not listed below, but I give her 5 stars DiANE RESNIK More
Sherry Mak!!! my service Advisor, you are AWESOME! I thank you for all the years you have assisted me and my family with our lexus service needs. You are a gem! Lexus Woodland Hills is lucky to have an thank you for all the years you have assisted me and my family with our lexus service needs. You are a gem! Lexus Woodland Hills is lucky to have an employee like you! More
Thank you, Maria H! Very efficient, fast and friendly. Maria was respectful of my time as a customer and extremely helpful all throughout. The service at Lexus of Woodland Hills is consistently excellent. Maria was respectful of my time as a customer and extremely helpful all throughout. The service at Lexus of Woodland Hills is consistently excellent. A special shout out to other amazing reps who have helped me in the past: Ly and Brad. More
Excellent Service I brought my new Lexus ES 300H in a few times in the last year for service/maintenance, and last week for replacement of my cracked windshield. My se I brought my new Lexus ES 300H in a few times in the last year for service/maintenance, and last week for replacement of my cracked windshield. My service advisor for each time was Mr. Ly Do. He is an excellent service advisor. He is knowledgeable, professional and helpful. I would highly recommend Mr. Ly Do to anyone who needs service at Lexus of Woodland Hills. More
Thank you, Peter I brought my 2018 Lexus RX350 for the recall service. As usual, Peter was there to help me to get this service done. He went over the detail of t I brought my 2018 Lexus RX350 for the recall service. As usual, Peter was there to help me to get this service done. He went over the detail of the service and asked me the options very kind and clearly. Got the service done less than the promised time and as always, I am fully satisfied for Peter's service. He is the one i strongly recommended as your all time service rep. Thank you , Peter! More
Brought my 2020 Lexus in for its 10k scheduled service. Peter Marino was great as always. Got me in and out in less than the promised time. Peter Marino has excellent customer service! Peter Marino was great as always. Got me in and out in less than the promised time. Peter Marino has excellent customer service! More
Superb Service Salesman Ryan provided me with excellent service. He responded to all of my inquiries and met my requests as to the NXt I was interested in, He had Salesman Ryan provided me with excellent service. He responded to all of my inquiries and met my requests as to the NXt I was interested in, He had it ready for a test drive when I texted him to inform him I was on my way to his dealership. The only issue I had was the price was not negotiable, which is an issue any buyer would have. Other than that, Ryan was knowledgeable of the vehicle and made the prospect of a horrid car buying experience smooth and professional. No "used car dealer" underhanded tactics. I would recommend Ryan and Woodland Hills Lexus to anyone interested in a Lexus. More
Great service experience On being informed by Woodland Hills Lexus Service Department that my ES350 was due for service I scheduled an appointment with my service consultant S On being informed by Woodland Hills Lexus Service Department that my ES350 was due for service I scheduled an appointment with my service consultant Sherry Mak who advised me on the work to be accomplished and duration. I took the car in as scheduled and elected to wait for it. I got caught up with my work while waiting in Lexus relaxing lounge. The work was completed approximately thirty minutes earlier than I was promised and the car was in impeccable condition when I received it. Thanks Sherry. More