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Lexus of Woodland Hills

Woodland Hills, CA

4.9
697 Reviews

21701 Ventura Boulevard

Woodland Hills, CA

91364

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Showing 697 reviews

January 08, 2021

Maria is excellent!!! She was sick and took the time to connect me with Peter. Another excellent advisor, very happy with the service. They send somebody to pick up my car at my house, I didn’t wanted to More

by Gloriaegloge
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Hodgor, Peter Marino
Jan 12, 2021 -

Lexus of Woodland Hills responded

It's wonderful to hear that Maria and peter provided you with the experience that you were looking for! We can't wait to see you again! Take care. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

January 08, 2021

Brad took great care of me as usual well done and thank you always a pleasure dealing with Brad he treats me great and knows his cars More

by Cohenscastle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Steinberg
Jan 12, 2021 -

Lexus of Woodland Hills responded

We can't wait to tell Brad about your awesome review! Thanks for stopping by and we look forward to hearing from you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

January 07, 2021

First visit for service. Leased the vehicle elsewhere, but Woodland Hills Lexus is closer to home. Organized, thorough, pleasant, easy, clean and propmt. Who could ask for anything more? More

by Dgsstuff@mac.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Moreno
Jan 07, 2021 -

Lexus of Woodland Hills responded

It's wonderful to hear that you had a positive service visit! We look forward to working together for many more years to come! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

Jan 07, 2021 -

Dgsstuff@mac.com responded

I only made one mistake, I mispelled Peter’s last name : Marino. He deserves proper recognition and no, we are not related!

January 06, 2021

I leased my Lexus from Woodland Hills Lexus. Sales person Sam Kalbassi was very friendly, knowledgeable and honest. He made the process very smooth and quick. I would definitely recommend him and the dealers More

by shahlarais
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Kabasi
Jan 07, 2021 -

Lexus of Woodland Hills responded

We are ecstatic to hear that you had an enjoyable experience here with Sam. Enjoy your new car and we hope to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

December 30, 2020

Jay Navard was wonderful to work with. Excellent communication and very responsive. I’m out of state and purchased this car on line so it was crucial that we aligned. More

by Andrew.Smith2
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Jay Navard
Jan 04, 2021 -

Lexus of Woodland Hills responded

Hi Andrew, we are so proud of Jay and his efforts to provide you with a smooth car-buying experience! We look forward to working with you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

December 30, 2020

Great service, very pleased. Ray, the service consultant explained everything in details on what my car needs and what's urgent. Dealer provided loaner car so didn't gave to wait for hours. Highly recommend More

by sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray
Jan 04, 2021 -

Lexus of Woodland Hills responded

Hi Sam, we strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Ray provided just that to you. We look forward to hearing from you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

December 30, 2020

My Lexus RX350 received a recall notice and i promptly took it to Lexus Woodland Hills for the work needed. I have a morning appointment. Went to the Service Dept, My service advisor, LY Do wrote the work More

by rafael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ly Do
Jan 04, 2021 -

Lexus of Woodland Hills responded

It's a team effort here every day, as we strive to provide our customers with the best service possible. Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

December 28, 2020

Peter and Maria are excellent with exquisite and over the top customer service, I would recommend everyone to them, at Lexus of Woodland Hills. Thanks More

by Dlaisner99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter and Maria
Dec 30, 2020 -

Lexus of Woodland Hills responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received with Peter and Maria! We can't wait to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

December 26, 2020

I have been bringing my cars to this dealer since I started driving Lexus, Ly Do has always been the person to go to, honest friendly dealer specialist, I would definitely keep going back to this deale More

by Kairo93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ly Do
Dec 26, 2020 -

Lexus of Woodland Hills responded

Ly is a superstar and it's no surprise that he constantly takes such good care of you! Thank you so much for choosing us and we look forward to working with you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

December 21, 2020

Ly Do is highly recommended service staff. 5-star Customer service satisfaction. Very friendly and attentive to customers. He’s a gem in your company. More

by Esperanza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ly Do
Dec 22, 2020 -

Lexus of Woodland Hills responded

Ly is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. We hope to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

Dec 22, 2020 -

Esperanza responded

Thank you.

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