Lexus of Woodland Hills

I always get a great service from you . Super friendly staffs , especial thanks to Sherry who is always willing to help . Always I’m very happy with them staffs , especial thanks to Sherry who is always willing to help . Always I’m very happy with them More

I have been taking my 1997 ES300 to Lexus of Woodland Hills since I bought it used in 2001. Everyone is great. Ly is my "go-to" and always takes care and provides great service. Sherry and Eddie are also Hills since I bought it used in 2001. Everyone is great. Ly is my "go-to" and always takes care and provides great service. Sherry and Eddie are also awesome too. More

I had to take my car in for a recall, Ly was Amazing. He quickly had me on a loaner and handled my case diligently. He's Awesome! My car was returned washed and Ly even had a checkup done! quickly had me on a loaner and handled my case diligently. He's Awesome! My car was returned washed and Ly even had a checkup done! More

Brad Steinberg is amazing! He is extremely professional and Knowledgeable! He has always been there for me ...I would always highly recommend him and LEXUS!! thanks again Mr Grant and Knowledgeable! He has always been there for me ...I would always highly recommend him and LEXUS!! thanks again Mr Grant More

The service team, and especially Brad have always given us top notch service. We never worry when we bring our cars to them. One of the main reasons we buy Lexus IS the service we receive for years afterwa us top notch service. We never worry when we bring our cars to them. One of the main reasons we buy Lexus IS the service we receive for years afterwards. More

Friendly, efficient, trustworthy, kind and diligent. I appreciated how Maria stayed on top of each issue I had with the vehicle and worked to resolve each one. She even went the extra mile and processed m appreciated how Maria stayed on top of each issue I had with the vehicle and worked to resolve each one. She even went the extra mile and processed my tire rebate and sent me the confirmation. I had explained how I always forgot to do it. Even during COVID times Maria and the staff made it a good experience. More

I’ve not purchased the car I’m intreasted in buying yet because I’m from Sacramento and they told me it’s against the law to hold a car until I get there? Also they sent me an invoice with the fees and one because I’m from Sacramento and they told me it’s against the law to hold a car until I get there? Also they sent me an invoice with the fees and one fees is for “permaplate” I’ve never herd of a dealer requiring you to buy a protection plan for $695.00 😳 Oh and they won’t pick me up from the airport it’s not something they do I was told😂 Anyway I told the sales person I’m going to think about all this and check back next week to see if the car sold over the weekend. I’m giving them 5 stars because they haven’t done anything wrong but they are making me rethink the decision to fly to LA to buy the car that might not be there🥴 More

Maria Hosgor is the best service advisor I have dealt with. She is very professional and warm and pays attention to her customers concern. I definitely will come back to her and will recommend her to my with. She is very professional and warm and pays attention to her customers concern. I definitely will come back to her and will recommend her to my friends. More

I had a stellar experience at Woodland Hills Lexus thanks to the amazing service rep, Peter Marino. Honest, straight forward and a genuinely nice person. He demonstrates a perfect example of what one would e to the amazing service rep, Peter Marino. Honest, straight forward and a genuinely nice person. He demonstrates a perfect example of what one would expect from a Service advisor. Because of Peter I am now a Woodland Hills Lexus customer for life. Thank you Peter and keep being you!! More

I walked into the dealership today to purchase my lease that is coming to an end on a Lexus RX 450H, The sales people wanted to run a hard credit check on me even low I was going to pay off the car with ca that is coming to an end on a Lexus RX 450H, The sales people wanted to run a hard credit check on me even low I was going to pay off the car with cash or bank check, I left the dealership immediately as this was very unnecessary for them to run a hard credit check when I was not getting a loan. A quote from one of the sales people I spoke to on the phone before today “ we will not make any money off of selling you a car you already own“ I would recommend going to a different dealership to get fleeced from someone else that actually cares More