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Lexus of Woodland Hills

Woodland Hills, CA

4.8
685 Reviews

21701 Ventura Boulevard

Woodland Hills, CA

91364

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Showing 685 reviews

June 25, 2021

Our salesman, Arash Adel was very helpful.He was able to Our salesman, Arash Adel was very helpful. He was able to answer our questions and made sure to let us know that he would be available to help us wi More

by theodoremann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adel Arash
Jun 28, 2021 -

Lexus of Woodland Hills responded

It's wonderful to hear that Arash provided you with an outstanding experience and went the extra mile to make sure you got into the vehicle you deserve. Hope to see you soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

May 30, 2021

I received Great Service. Work was Completed On Time. Only Necessary Work was done. They made recommendation based on past records to make sure the warranty was covered. More

by L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Jun 01, 2021 -

Lexus of Woodland Hills responded

It's a team effort here every day, as we strive to provide our customers with the best service possible. We hope to see you back here again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

May 20, 2021

I have been dealing with Ly Do for 20 years as a mechanic and Service Advisor. He has always been fair and accurate on his estimate of what repairs were needed. He is a real pleasure to work with and as a e More

by darlenewwp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ly Do
May 21, 2021 -

Lexus of Woodland Hills responded

Ly is an outstanding asset to us here and always makes sure our customers go home happy. Thank you so much for your choosing us and we look forward to working with you for another 20 years! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

May 19, 2021

Really bad customer service stay away from Mark Berman very rude. After they get your money they don’t nice anymore Stay away from this dealer More

by ORAMIREZ100
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Berman
May 20, 2021 -

Lexus of Woodland Hills responded

It's disappointing you were dissatisfied with your interaction with a member of our team. I'd like to learn more about this, as I understand that Mark informed you that the payoff check cleared and you had concerns about the payoff amount. Please contact me at your convenience. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

May 13, 2021

My service representative, Maria Hosgor, was incredible. She went over and above board to make sure I was well taken care of !! Thanks again Maria ! More

by bobfieldsdds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Hosgor
May 14, 2021 -

Lexus of Woodland Hills responded

Maria is an outstanding asset to us here and always makes sure our customers go home happy. Thanks for stopping by and we hope to see you soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

May 13, 2021

Cant say enough good things about the service team at Woodland Hills Lexus - They can always get me in even if its the day before - always have a loaner for me - very upfront if there is an issue - gre More

by cecilia.banck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria in service is wonderful as well., Ly Do
May 14, 2021 -

Lexus of Woodland Hills responded

Providing 5-star service is our top priority, which is why we're happy to see you received just that. We can't wait to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

May 13, 2021

So glad I had Peter last time I was there. He was able to fix issues I’ve had with my AC for the past 2 years! More

by Ana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Marino
May 14, 2021 -

Lexus of Woodland Hills responded

Hi Ana, it's so great to hear that Peter was able to get your car back to running like new! Please let us know if there is anything else we can help you with! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

April 12, 2021

Great Experience with Peter! Peter answered all my questions and made sure to get me out of there as quickly as possible. Definitely recommend Peter and Woodland Hills Lexus. More

by Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter
Apr 14, 2021 -

Lexus of Woodland Hills responded

Hi Julie, we are thrilled to hear that Peter worked hard to get you back on the road as soon as possible! We can't wait to hear from you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

April 05, 2021

Very pleasant experience with Samuel Sandoval. His customer service was amazing! He communicated every step of the way. Updated me regularly and provided very informative information regarding my veh More

by kmsavery1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Sandoval
Apr 05, 2021 -

Lexus of Woodland Hills responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received from Samuel. Please let us know if there is anything else we can help you with! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

April 01, 2021

Excellent personalize services.Louis Do is a perfect advisor,and he is very kindness person.We will be there again for next services in the future..Yhank you Louis Do. More

by HUU NGO
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ly Do
Apr 06, 2021 -

Lexus of Woodland Hills responded

Louis is a superstar and we can't wait to let him know about your review! We look forward to working with you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

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